Grace’s Tailor Shop

While the woman in the shop was pleasant, they made a pretty big mistake with my dress. I brought my dress in to have the straps and hem shortened. It took about a week, which I thought was a decent turnaround time.
Unfortunately when shortening the straps they sewed the front straps together and the back straps together which then made the sides of the dress the front and back. When I came in to try it on she was a little apologetic once we figured out what happened but explained that she must have been distracted (obviously). I told her I needed it ASAP (mostly out of fear that I would have to buy a new dress) so she fixed it and I picked it up the next day. It turned out fine.
The woman did apologize (but also laughed about it!), however did not offer any kind of discount on the already outrageous alteration prices (and yes, I asked). On top of that, I was charged more than a friend of mine for the same alterations on a very similar dress. I’ll be going elsewhere next time.

Absolutely horrendous. My sister brought her wedding dress to be altered by Grace and I cannot express what a mistake that was. My sister needed the bodice of her dress taken it a tiny bit and needed a bustle. At our first appointment, Grace eyeballed the bodice measurements but assured us of her expertise and experience. We went in yesterday to try on the finished product and the dress was not even close to being able to fit. Grace had accidentally taken in the dress more than THREE INCHES TOO MUCH such that the dress wouldn’t even zip up. We were upset and inquired into how this could have possibly have happened, and the other store owner LAUGHED AND told us that this «just happens.» How does it happen that a seamstress accidentally takes in a wedding dress over three inches instead of one inch? They didn’t even apologize! Then, when she checked the bustle, we saw that they had accidentally sewed too far into the dress and someone sewed the inner layer of the dress to the overlaying lace?!? Once again, instead of apologizing, the owners blew us off and continued to talk over us. They were incredibly rude and curt and unapologetic about horrendously messing up someone’s wedding dress a month before the wedding. DO YOURSELF A FAVOR AND NEVER GO HERE FOR ANYTHING.