Sorry but this was the worst McDonald’s I’ve ever been to as far as the food. Watery lemonade, two packs of ketchup, and nasty fries. Sweet girls and clean place, but that’s about it.
Jan L.
Place rating: 1 Wilsonville, OR
We visited this restaurant on Friday October 23& we feel it is the worst McDonald’s ever. Besides being dirty it appeared that they did not have specific people assigned tro the counter so order taking was sporadic and slow. We ordered 2 fish sandwiches and it took over 10 minutes to get them. We were told they were fresh & hot so be careful. They were dry & tasted old — anything but fresh! I told the manager most other restaurants would tell you your order will take extra time & ask if you want to change your order & that the fish were not fresh. She told me they were short staffed & swamped with customers & just doing their best. Note that it was about 2:30pm. The last thing she said was sorry! So were we that we chose this McDonald’s for lunch…
Stephanie P.
Place rating: 2 Orland, CA
A skip. You are better off going to the AMPM gas station for a cardboard burger. This is the worst run McDonald’s in the area and slow as the word that rhymes with yuck. And the interior is far too small for the amount of freeway traffic they get from I-5. Poor planning. Keep on trucking.
PAULANN C.
Place rating: 1 Willows, CA
I am such a fool. I went to McDonalds a few days ago to try their new frapp. I was«greeted» the same unfriendly manner and their frapp machine was down. I have switched to Star Bucks. Yes they cost more but they have GREAT Customer Service. Maybe they should train your staff. And everyone morning I notice the same group of men outside of Star Bucks, they used to be at McDonalds every morning. Does that tell you something.
Jesus C.
Place rating: 1 Sacramento, CA
The custumer services its horrible. I ordered to eat in and they gave it to me to go because they dint have any clean trays. I also asked for some ketchup and they gave me only 3 packets. Never going there again.
Steve W.
Place rating: 1 Willows, CA
Best to stay away from this place… lots of food poisoning issues there… i am one to testify… The employees could care less how they put your food together. No mention of the word thank you and have a good day from any employees… all around the worst mc’ds that i have ever been too
Lee K.
Place rating: 2 Visalia, CA
This Mc Donald has the worse customer devices and rude staff. Especially the registers people.
Sarah W.
Place rating: 1 Bremerton, WA
There wasn’t a clean table to eat at and the place was loaded with well fed, lazy flies. We left, too disgusting to even get a coffee here.
Vince F.
Place rating: 1 Milpitas, CA
Heading to Washington with my family. Stopped by this McDonald’s to refuel ourselves. Mom ordered the quarter pounder, I got the Big Mac, and my little sister got the fish fillet. My Big Mac was so stale. It was like they’ve been holding it for a couple of hours before giving it to me. My mom found a hair in her quarter pounder. A piece of HAIR. Are you kidding me? Made her gag on the drive. The only order that wasn’t disgusting was my sisters fish fillet. To all those traveling who are craving mcdonalds. PLEASEDONTGOHERE. Get Taco Bell or KFC instead. DISGUSTING
Frankie G.
Place rating: 1 Stevenson Ranch, CA
This place was utterly repulsive from not only from the service but from the area around us. Food containers were sitting on the counters wide open for the flies that seemed to just rest on employees to eat. And the floors were so disgusting we couldn’t even eat there. And witnessing a blonde employee disrespect he coworkers right in front of customers was just so grossly rude. We sat in the establishment for a solid 20 minutes for two French fries only to have the blonde employee toss it at my mother like trash. The lack of respect for an adult was appalling. We will never be coming back to this place again. Time of day: 5:00 pm Date: Monday 06÷22÷15
Terry T.
Place rating: 3 Hercules, CA
Clean bathrooms and $ 1.00 sodas, is just what I want from McDonalds
Dalton K.
Place rating: 2 Pittsburg, CA
Omg. Haven’t been here in almost a year, and it’s almost 10pm. Flies everywhere and still smells like a rotten dumpster. So gross. Almost want to puke.
Jesus G.
Place rating: 1 Los Angeles, CA
Bad service i was there earlier for breakfast and instead of doing their job they were making fun of guys smh couldn’t believe it even the supervisor was in on it
Joe M.
Place rating: 1 Colusa, CA
Horrible customer service. I decided to eat inside. Got my order which came in a to go bag. The fries smelled & tasted old. When I asked the manager for new fries, she said«well I called your number for 3 minutes before you picked it up». This was in front of employees and other customers. I am not one who lets people talk to me that way and said, «are you really arguing with a customer?» «A fresh batch of fries will stay warm for over 15 minutes after served, especially if they are in a bag.» She grabbed the bag and said«well I’m just trying to tell you what happened.» I said, «don’t argue with a customer. Just go make me new fries.» She is overweight & huffed and puffed and proceeded to make new fries as I watched her. At this point I think she realized what she had done and started to be nice saying thank you and is there anything else she could do for me? I replied yes, you need to take a course in customer relations.
Peter H.
Place rating: 1 San Francisco, CA
Lame service. No greeting or thank u. Didn’t know frappé came w whipped cream, so I returned it for one without whipped cream. They acted irritated. No thank u as we left. Next time IN& OUT-kids are nice there.
Faye F.
Place rating: 3 New York, NY
It’s McDonalds, what can I say? Stopped here on my way up the 5 and was serviced pretty quickly so that my friend and I can continue the drive.
Brent M.
Place rating: 2 Ashland, OR
Just meh… Not dirty as others have mentioned, just nothing special.
Takeshi K.
Place rating: 5 San Mateo, CA
I was just here 8÷14÷11 after hours. After all my years of eating at mcd’s, this one blew me away! I’ve never experience such good service. I had an order to stay and also one to go. They offered to make the to-go order when we were done with our meal so it would be made fresh and hot! And to top it off, I had a double quarter pounder with cheese that was the most moist and hot burger I’ve ever had at a mcd’s or any fast food spot!!! FYI, I was not drunk nor on anything.
H S.
Place rating: 5 Sacramento, CA
Fricking Awesome! Haven’t been in a while, and the fries were smooooooooking hot. Definitely worth stopping by while driving through the sticks. Enter the drive thru around the front of the store as opposed to back. Happy Macking!!!
Lorrie M.
Place rating: 4 San Jose, CA
This being amongst one of the few foods available in Willows, CA, I have to say this McDonalds definitely lives up to my expectations. The service is quick and easy and the employees actually know what they’re doing. Surprising in a small town where you would think that they probably wouldn’t care at all. Came here for breakfast and for lunch on separate days and always got great service and had my food come out very quickly despite being relatively busy at lunch. If nothing else, this McDonalds is a good place for some grub!