Midwest Express Clinic

I went last night, a Sunday evening, and was treated so well and professionally I had to write a review. This is an awesome and caring facility. I was in and out very quickly with prescriptions and a return appointment. Very impressed with all personnel. Thank you.

Was seen ⁰⁴⁄₁₄ (sorry so late) for chemical exposure causing severe head/​eye/​temple pain besides facial/​sinus/​mouth/​skin burning. I have chemical sensitivity & this exposure was from unit below ours (drugs also there) at Hinsdale Lake Terrace where they make all sign drug free housing addendums but do not enforce them (appearing to be due to friendships) but instead terminated us because of our medical they stated they would accommodate for. Anyway… this doctor listened to everything, past history, symptoms, current symptoms, & the only treatment for this exposure is prednisone. I thank them greatly as I could not get in to see my regular doctor. PS Hinsdale Lake Terrace was made aware of our medical before lease signing… this is the same place where Joshua Holmes was killed and other atrocities. Check with DuPage Co. Sheriff before going to HLTA in Willowbrook. MIDWEST EXPRESS CLINIC was GREAT!!!

Stay away from this clinic if you value your wallet, your health, and your sanity. As I write this review, I realize it might sound exaggerated, but I can assure you it’s not. This experience was the most frustrating, uncomfortable, and shocking of my life.
I visited the Midwest Express clinic for a painful back injury. At the time of the injury, my family doctor was out of town, necessitating the visit to an immediate care clinic. While meeting with the care provider (I’m not certain it was a physician) I felt extremely uncomfortable. I was told that the only method used to treat my ⁷⁄₁₀ pain was a trigger point injection. I shared with the provider that I did not want an injection for a number of personal & medically-​based reasons. The provider continually insisted that he would only treat me with this method, even stating (verbatim) «…unless you were expecting Vicodin?» Was he insinuating I was a drug seeker because I did not want an injection?
I was quite relieved that I had declined the injection when the care provider went on to incorrectly explain how my nervous system worked. It made me quite uneasy that a care provider would incorrectly explain rudimentary physiology. After once again refusing the injection, he sternly said «One second» and abruptly left the room. He never returned, never provided any care instructions, or any other treatment recommendations! It was astounding. Instead, the medical assistant returned and said we were finished. Again, no paperwork, no instructions for ice, OTC pain relief… Nothing.
I cannot explain how bullied I felt.
After this visit, I contacted my physician’s office and visited his colleague. He treated me for my pain (without an injection, or vicodin) and explained that this clinic likely aims to prescribe quick, expensive, and sometimes unnecessary treatments. Upon receiving the bill, I realized just how correct he was! Not only was I charged for the exam (as expected) but also $ 70 for a pulse oximetry reading (for low back pain with no respiratory issues) equaling to a total approaching $ 300.

I have taken my 17 year old son here twice. Once for pink eye and the other time was tonsilitis. I really do recommend them! The staff is very kind. We were taken very quickly. I did like the two doctors I saw very much. Explained things thoroughly, we walked out with a RX and an appointment for follow up.
I feel like it is undiscovered treasure at this point I hope they don’t get too popular because I like the ability to walk-​in and not have to wait long.
Nurse and nurse practitioner were great. They really listened and took their time. I felt heard, and not rushed.
Over all a great experience.

I took my husband to this clinic and i can tell you its waist of time and money. it cost us over 800 $ and the nurse/​doctor i don’t even know what to call her did not do her job. my husband was working on the car at home on May 25, 2015 and his finger got stuck so it got swished and it ripped open. We went to Midwest Express Clinic that was only place that was open besides the hospitals. she cleaned it supposedly and put medical glue instead of stitches (we asked for stitches, because the job that he works). next day my husband comes home with puss coming out and the glue was coming off the wound. so i had to clean it out the wound, medical tapeit and old fashion bandaging every morning and night.

Saw the Nurse Practitioner, Jessica. Jessica was extremely knowledgeable and empathetic. She took the time to get my full medical history and ask questions pertaining to the onset of my symptoms in order to prescribe me a medication to get me on the road to feeling better. She was able to answer all of my questions and had a great sense of humor about her as well, which put me at ease. I was surprised to receive a phone call from Jessica a few days after my visit inquiring as to if I was feeling any better. That shows me that she really cares about her patients well-​being. I highly recommend this express clinic and highly recommend Jessica.
Also, the clinic is very clean and the other staff members I interacted with were a pleasure as well. Thanks, Midwest Express Clinic and Jessica!

The staff was very friendly and I didn’t have to wait long at all.
From watching interactions with other patients, it seemed there is a great
comradery between them. Acknowledging them by name and discussing
future appointments. As far as my visit, I was so comfortable with the nurse
practitioner I saw and she was able to answer all my questions and put my
mind at ease. I highly recommend going to this clinic, they are wonderful!

I had a medical concern in the evening after my doctor’s office was closed, so I went to this clinic. Though my complaint was that I was so congested that I could hardly breath, all I got was a prescription for a nose spray! After several days, my medical concern not only didn’t improve — it got worse. I went to my doctor who gave me the medication I needed and my problem went away. Then, I got the bill from this place in which my insurance indicates that this place charges way too much — so I owe a balance. The bill from this place — which didn’t help me at all — was twice as much as my doctor bill ended up costing. I absolutely do not recommend this place because of the lack of proper care and the horrendous charges to see a doctor for a few minutes: Over a hundred dollars!!!

Visited here for the first time last week… Initially the staff was okay. The nurse practitioner was fine as well. Was able to get antibiotics for the minor issue and was cleared to go home. Very quick service! The nurse wanted to schedule a follow up appointment with me the following week to make sure everything was okay. So i go in today the staff tells me, I have to pay another co payment for this visit as well! This is clearly a money hungry business ive never heard of having to paying for the same service twiceand paying another copayment when the doctor coudlve called me over the phone?! All in all that situation steered me to not go to this place again!

This was my 1^st time here and both the staff and the Dr on call were really nice.

Took the boyfriend here after he complained that his throat hurt. I had just been diagnosed with strep a few days prior, so we were sure that’s what it was.
The facility was nice and clean, and no one was there so we got in quick. He saw a nurse practitioner, who seemed pretty smart. However, we left the office with no diagnosis, and the strep test came back negative.
Two days later, while the boyfriend is suffering the whole time, he went back to a different doctor. The strep test came back negative again, but it was clear by the stuff growing in his throat that he had a serious infection. He got antibiotics, and it took a few days before he started feeling better.
Yes, this clinic is nice, but I’m disappointed that we didn’t get any medicine to help with what was clearly was an infection. I don’t think I would recommend this place.

The receptionist is anything but informed. I went there 5 months back and I asked about the cost. She said it’s $ 100. I asked would it be cheaper to pay cash or go through insurance. She said it’s usually the same price. I’m now looking at a bill for $ 180, after my insurance picked up some of the tab.
The only reason this place gets 2 stars instead of 1 is because of the doctor. He was professional and fixed me up.

I recently was in town visiting family and within two days of being stung by a wasp the arm has swollen and become quite red, so I went to Midwest Express which was nearby. I was the only patient in the place on a Thursday afternoon and was seen quickly. The first clue that something wasn’t quite right should have been when the nurse went to take my blood pressure on the same arm which was swollen and red from elbow to wrist. The second should have been when the doctor walked in and after visually examining my arm (never taking blood work or palpitating the swollen area) announced that I had cellulitis. She recommended a shot of steroids and one of antibiotics and a course of antibiotic pills. I was also told that I had to see my own doctor immediately upon returning home.
When I checked out I asked for a printout of the doctor’s notes to take to my own doctor. There were several items written up on the notes which were things that were never checked and/​or never asked (i.e., that gastrointestinal was normal, yet the doctor NEVER touched my stomach area).
I just received the Explanation of Benefits for this clinic visit (I was only on their premises for one hour at the most, including wait time) and for walking in the door, getting my vitals checked by the nurse and having the doctor ‘look’ at my arm, it costs $ 400.00.
When I saw my own doctor 4 days later, he was very skeptical that it was cellulitis. He said that it isn’t always easy to tell the difference between inflammation and infection and the steroid shot alone would have probably solved the issued.
Next time I’ll go to the ER.

I visited the clinic today and had a great experience. I found this place through a google search for B12 shots. And an ad popped up for an incredible low price so I called the facility to verify. The young lady who answered was helpful and extremely polite. When I walked in she knew who I was. And to my surprise there was a better special that they were running for prepaid services which I opted for. The office was immaculate and beautifully built. Next week my cousin will begin their weight management program. Would recommend this clinic to anyone. Also conveniently located off of 55.

Fast & Friendly Doctors

Went to this location during lunch since it was close to work. The staff was unprofessional and the center was not equipped with even the basic medical equipment. I was diagnosed and prescribed medicine. After $ 40.00 for the meds, 2 more days of no relief and I actually got worse, I went to my normal medical facility. To my surprise, I was told that I was misdiagnosed, did not need the medicine and all I had was a simple ailment that was handled in 10 minutes. That doctor just shook her head and said she didn’t understand what the doctor at Midwest was doing. I would stay clear of this place, since they couldn’t even diagnose a simple ailment I wonder what would happen if it was something serious.