Berti Jeffrey MD

Just saw Dr. Berti for a minor cosmetic procedure and as always was super impressed. He thoroughly explained my options before he began and the results were exactly as I hoped and as he described. His bedside manner is the gold standard– compassionate, explaining things in a thorough, respectful way without being condescending or impatient.
His nurse Michelle is also knowledgable, reliable, and super patient.

My family and I have been seeing Dr Berti for years. He is everything you want in a doctor. He listens, he explains, he doesn’t try to sell you anything. A true professional!

Here’s what I like about practice:
–It’s a husband and wife team that has a personal, old-​fashioned doctors’ office feel, in the best possible way.
–The doctors were trained at Mayo Clinic
–You get the sense that their continuing education, equipment and procedures are all up-​t-​the-​minute

I had to find a new dermatologist since moving to the suburbs. My bf and his family have gone to this derm for awhile so I decided to try it. When I arrived to check in, I gave my card to the receptionist expecting a $ 20 – 40 copay. I saw the receipt only to see she charged $ 171. Apparently I had some deductible to pay but it would have been nice for her to explain and warn me before running my card. When I confronted her about it, she didn’t explain why she charged the amount merely that I owed it. After 3x of trying to get an explanation, I gave up.
Later that day we forgot the name of a topical lotion for my bf so I called in to get the name. Suzy Sunshine was just as great as the first time. She sounded so annoyed but gave me the name.
I had to call about a month ago for a refill. She asked what my pharmacy was. I told her the name of the mail order and she tried to argue with me that it wasn’t a legit pharmacy even though I provided the name and address. I didn’t get a call for 4 days. When I called back she explained the doctors were at the Barrington location. I could call them but she wasn’t going to. I never got a chance to call that day but magically the prescription showed up at my «non-​existent» pharmacy.
Last week I called in for a quick answer about the medicine. A week later I never received a call back. The same great individual answered. I asked for a follow up. She asked for my name and number and I told her to forget about it because I wouldn’t want to annoy her to do her job. She then tried to tell me I could wait on hold for a nurse/​doctor but it could be an hour. Who in their right mind would wait that long on hold while at their job? Needless to say I told her to forget about it and I’d find a new doctor.
Dr. Toula was great and I would go back if it wasn’t for the receptionist.

Dr. Berti is the most professional and knowledgable dermatologist I’ve been to — and I’ve been to a lot for me and my kids. We see him mainly for medical reasons — although I have many friends who use him for cosmetic needs — and our experience has been wonderful. He can diagnose issues immediately upon seeing them — even via a frantic text message! — and usually has sample medications for us to use until we can get the full prescription filled at the pharmacy. And, sometimes the samples are enough, and we don’t even need to use the pharmacy! He is definitely goes above and beyond to make sure our needs are meant. Even when we had insurance that he didn’t accept, we still went to him because we knew we’d get great service, knowledge, and help. He’s one of my doctors that I truly don’t mind going to — or question what he’s done — because the issue is always taken care of– the first time.

I have been seeing Dr. Berti since I was in grade school. He is not only a wonderful doctor, but he is just so smart! He has always taken his time with me in the office, and truly cares. I have had scars, acne, and other dermatological things that he has helped me with over the years. My skin ALWAYS looks amazing when I visit his office. His staff is kind, empathetic, and the office has a wonderfully positive atmosphere. :) I travel more than an hour to see him because he is worth every penny. Seeing him was one of the best choices I have ever made!

Performed unnecessary procedure on our daughter and left her with a scar. His wife is not a dermatologist. Look up her credentials. Then when I questioned him he sent me a long threatening letter rather than calling me back. Completely unprofessional and they should be investigated.

Awful for anything cosmetic. A nurse performed microderm on me, she only did my t-​zone, I paid for the entire face, I paid cash. .they still decided to bill my insurance for microderm AND for a DR. visit. I NEVER saw the Dr.
I had my third TCA peel performed there. The Dr. told me they stopped making the healing cream he normally would write me a prescription for and that he sold better cream straight out of his office that works better. That cream doubled my healing time and did not reduce the swelling or pain. He LIED about the former cream by saying they stopped making it… they DO make it… my regular Dr. called it into Walgreens for me. All he cares about are the dollar signs… he kept calling me by the wrong name during the peel. Hes a fake person and not a good physician.

I wouldn’t go anywhere else!
For medical or cosmetic procedures, they are the best!
I’ve been to other decent dermatologists, (some not so great) this is the dr for me.
Professional, knowledgable, I get a few different services here over 4 years now, the dr takes time to explain everything, prices are reasonable and they will never try to sway you to get work you don’t need or won’t help you! It not all about the $$ here very caring experiences every appt!
Glad to have found Dr Berti!
I like both Willowbrook and Barrington offices too

Very disappointing. I was looking for a new derm closer to my house. I needed a procedure done that was covered by my ins no problem before and I have had this done twice a year for several years… well the dr claims he has never heard of it being covered and they’d put in a request to my insurance. I wait a few weeks call the office and the office manager was so rude and also claimed she’s never heard of it being covered blah blah great well it IS covered I called my ins they stated they would call the dr office and the office HUNG UP on them. I called back several days later the office manger said she would have to ask the doctor. I never received a phone call back. Pretty sad that the woman helping me from my insurance company suggested I go else where due to their lack of professionalism and lack of concern for me as a patient. His loss because the insurance pays $ 1500 for the procedure!

I have been a client of these kind, caring, empathetic and helpful dermatologists for a few years. It is very much appreciated when they would give me samples of cleansers, cream, etc to try before shelling out money for a Rx. I have seen Dr. Berti and Dr. Toula, and they are both fantastic, professional doctors. They made me feel almost as if I were «family»! I recommend either of these dermatologists.