Premier Dry Cleaning & Shirt Laundry

I should have trusted all the negative reviews… I went to pick up my items and they were not ready and could not give me an answer as to why or when I would get them as I am only visiting the state and leaving the following day and I was left with no assurance that I would get anything figured out. As a matter of fact I got the phone number of the owner, very rude, I called to ask him for information about my things and he said I’ll call you back and hang up the phone on me. If you care about your clothes find a different cleaner, because clearly they don’t. Not even an apology for how they messed up or anything. I mean there is no customer service, of any kind, and the person in the store at the time was completely clueless of what can be done and even their own services! Never again if I come back to this area! Truly disappointed at such service!

This is THE WORST dry cleaner I have ever used! They put permanent iron-​on tags on the inside of your pant cuffs without telling you… I am a Chemist, and work in a lab and office. When I’m in the office, I wear heels. When I’m in the lab, I wear flats. I have to roll up my cuffs (so does everyone else in my lab). I can’t have a huge white tag visible in a professional environment. So I politely asked for them to be removed. They said sure, but the owner was on vacation and it would be a week before he got to them. I was going on vacation myself, so I obliged. TWO weeks later I came in to pick up my pants, and they still weren’t done. The owner called me and said they were still in his office and he would get to them later. After my third trip up there, they finally had them done. But now, instead of white tags, there is a square of white glue! How is this any better? Now the owner is not getting back to me, and the store will not put me in contact with him. Obviously they don’t give a crap about customer service. These people are rude and extremely unprofessional. And now I have four pairs of $ 90 slacks that I can’t wear to work. Do NOT go here! This is NOT a responsible business.