Conrad’s Tire Express & Total Car Care

without fail, this Conrads locations has done a wonderful job in taking care of me and my truck. Tired after doing some price shopping I found that they were indeed the best value. You get free rotation and road hazard which I used about 12 times on my last set of tires. If I have a project that I’m working on and it’s too time consuming for me to complete if you bring them the parts, they will install them for you and it’s a real time saver when you start to run out of time. The lube oil filter can run anywhere from 14.95 to 19.95 depending on the coupon you get. Either way I can’t do it this cheaply by myself.
There are very few people I would trust with a wrench around my vehicle, but this Conrads is one of them. I’ve never had to take my car back to have them rework a repair or do it over again. Even if I did I have a feeling that they would take care of it very quickly.

Not trustworthy!
I brought my car in for a leaky tire. I dropped it off at 11:30 am so they could take a look at it. I would would pick it up at 4pm at the end of my work day. I called at 3pm because I didn’t hear anything back but they said it was being looked at right now and it will ready at 4pm. I come back at 4 and my car has not moved. they forgot about it. They immediately pull it in and in 20 min to look at it and then they claim that my tread is to worn and I needed a new tire… I said that can’t be but they wouldn’t budge. In my anger I said give me my car back.
Next day took it to Radair down the street. They found the leak and laughed at what I told them Conrad’s wanted me to do. Cost me $ 26 instead of the couple hundred for new tires. I will never be back to this location ever.

Took my Honda Accord in for four new tires, new brakes and rotors, and an alignment. The guys at Conrad’s had my car done in a few hours, and it rides like a new car. They easily had the best price I could find on tires, a lifetime guarantee on the ceramic brake pads, and great service. They called me during the service to confirm exactly what I wanted, and the final price was in line with what I was expecting to pay. I would bring any vehicle of mine back to them in a heartbeat.

I need tires for my truck, so I Googled a very well respected tire dealer in Willoughby, The Tire Depot. Instead of the Tire Depot coming up, Conrads came up calling themselves Tire Depot Willoughby. This isn’t only misleading, but in my opinion unethical and crooked. They will never see a dime of my business. also, their prices were much higher than the Tire Depot. The Tire Depot should sue these crooks for using their good name trying to steal away business!