Oxygen

Total scam! McKenna henna tattoo artist extremely rude and unprofessional!
My 13 year old daughter and 16 year old daughter recently went here for a henna. they were treated poorly by McKenna and misled on pricing.
They were told if they both got henna they would get a better deal. When the henna was done my 13 year olds cost was $ 40.00.
The next night I went up and asked for the henna book, it was thrown on the counter to me and without asking for the employees name I already knew this was McKenna based of her unprofessional manor. I asked her how much for the same henna she had given my daughter the night before and she said with no hesitation $ 25.00. I asked her if she was sure and she said «yep I did one last night“and pulled out a picture of my daughters henna she had taken on her phone! I was blown away and immediately asked to speak to her manager.
The manager said sorry for McKenna and said this was not their normal procedure and our daughter shouldn’t have been charged this much. We did not get our money back. Disappointing!
Make sure if you go here price is discussed prior, and your children are with an adult so they don’t get manipulated and ripped off!!!

We made an appointment for our daughter a week ago to get a $ 321 tattoo as her 18^th birthday present to herself, she paid a 20% deposit and we went off and enjoyed our vacation week. When we showed up today, the last day of our vacation, for her scheduled appointment, we were abruptly informed that the artist had a family emergency yesterday and they weren’t sure if he would be coming to work today. When I asked why my daughter was not called and informed that the artist would not be at work today, especially since the emergency happened yesterday and they had my daughter’s information including her phone number, the two gentlemen who were working behind the counter immediately became extremely angry, informed me that they have no idea when the artists have appointments and accused me of not being a compassionate person who probably has a job and should understand when emergencies come up and people can’t make it to work. When I explained to them that we were leaving to go back home today, had already checked out of our hotel, that my daughter was extremely excited to get her first tattoo that she had been looking forward to all week, and that I did in fact have a job as a business manager who completely understands that emergencies do come up for employees, but that a good business who cares about its customers would know when appointments are scheduled, make phone calls to the customers giving them options such as refunding their deposit, selecting a different artist, or perhaps scheduling another appointment, I was told that the money should be the least of my concerns since the artist has a sister who is dying. I told them that, although I did feel bad for the artist, my daughter was my concern, that she works extremely hard for her money and I wanted to make sure that she would get her deposit back if the artist didn’t show up for work today. It was then that they made some phone calls and miraculously another artist showed up who was able to do her tattoo. My daughter told me that the artist who did show up was extremely rude to her, made it very clear to her that «he just wanted to get this over with» and that she would never, ever go back there again. The customer service we were shown today was deplorable! They clearly do not care about their customers and care only about the money. Our family goes to Wildwood every year and they lost a customer in my daughter who would have potentially gone to them every summer, but I am sure if the two men behind the counter and the tattoo artist who did show up today were asked, they would state that they couldn’t care less. Go somewhere else — it’s expensive and the people working there are as ignorant as they come!

I have to say that I really liked this place. The staff was helpful and fun. My husband and I both got tattoos and the tattoo area was very very clean.
I did have to wait a little bit. What I saw actually impressed me. There were teenage girls there with a family member, I think a stepmom. The woman processing the paperwork went through it with a fine tooth comb. Parents were called etc.

Horrible experience here, overpriced and dirty. Would definitely not recommend. The manager was rude and condescending.