INTRUST Bank

Intrust is NOT a small business friendly bank. Stay clear.

We had moved away from Kansas and chose Intrust from a prior experience. How things change. First I was denied a debit card because of my credit rating… it’s a debit card. I was told I would get one after six months… didn’t happen. I opened an account at Commerce Bank and was immediately issued a debit card. I stopped using the Intrust account. It had $ 5 in it. Months later they imposed a $ 10 monthly fee. This overdrew the account $ 5 and by the timely were done I had $ 121 in fees. After an extended phone conversation a customer service manager told me if their manager approved it they would remove the fees and the account would go to zero and close. I checked weeks later online and saw the accounts were zero and closed. I received a collection from A collection company owned by Intrust to collect the