Gerkey & Sons Lube Pit Stop

I’m SO disappointed with this shop. They refused to give my husband a full refund for a mistake they made so I tried to call to work something out with the owner. I spoke with Brad who said he is the co owner. When I explained the issue, he started yelling at me saying, «what do you want me to do? I’m having a really bad day.» I told him I wanted a full refund and he said, «I can’t do that, I have a lot of bills to pay.» As a customer, this is not something he should be telling me. It is none of my concern. When I started to tell him this, he continued to yell at me saying, «the product is in your car, I can’t refund that money.» He then hung up on me before I had a chance to say anything else! I have never been treated with such disrespect! This company obviously does not care about their customers. My husband paid $ 34.75 for the oil change and Brad couldn’t even authorize a refund for that amount! The best he could do was offer us a $ 10 discount on the next service. Horrible! I filed a complaint with the Bureau of Automotive Repair and the Better Business Bureau. I’m truly appalled that a co owner is treating customers this way. I have a large network of friends who I refer to different places and I will not hesitate to tell all of them about the poor treatment I received at this shop.

I was a loyal customer til today when I had to take my car back because it was leaking oil from the drainage bolt. I asked to have a full refund because of the inconvenience of having to take the car back to have the bolt tightened and the oil stain left on my garage floor. The manager/​owner refused to give me a full refund. I will no longer visit this establishment as this is the second occurrence with a different vehicle of having oil leak after having a oil change here. Im not a mechanic but I’m pretty sure tightening the bolt appropriately is one of the most important things u must check when doing an oil change. The fact that the management could not accept that they had made a serious mistake that could have potentially ruined my motor makes me feel like they don’t appreciate me as a customer. BTW, it’s $ 34.75 for a 4 cylinder Honda so it’s not exactly cheap so u would expect for a simple job to be done right the first time!

The one stop shop to get a quality oil change! The price is definitely resonable and the courteous service is 5 star! Loved that I had a questions about costs and was able to send a message and received a quote the very next day! This is definitely my oil change spot! Thank you!

This place is an awesome quick spot for an oil change. Not only do they have u in and out when arrive but they check your whole engine and tires. Some guy that works there even checked my power steering and filled it up with his own fluid he had in his car. I’m happy they take care of you here.

Been a regular customer for 15 years. Great service, honest people. Could probably save a few bucks chasing coupons but I prefer to support a local family owned business that gives outstanding service.

I have taken my car here twice, both times I was very happy. The service is very fast. I came on a Friday near lunch hour and was done in less than 20 minutes. The prices are reasonable. Highly recommended.

Just started actually reviewing businesses on Unilocal and no better place to start than here. Brought my ’06 Toyota Tundra in for an oil change and took less than 10 minutes. Friendly customer service and completely affordable. This should mean a lot coming from a student 120+k in debt, haha. As a soon to be small business owner, going to a family owned and local business is important to me.

This place is great! Family owned. Always honest and never takes advantage of their customers. Being a woman it’s had to trust mechanics and they are always honest with pricing and services required for my Honda Civic.

Fastest oil change, no more than 15 mins and they are quite affordable. My family & I have been loyal customers to them for years. We won’t get an oil change elsewhere!

Oil change is quick, accurate, they top off all your fluids and the guys are super nice. You never get that uneasy feeling they are going to «find» something wrong with your car and if they do they inform you and that’s that. No pressure!
They are so fast it took me longer to write this review them for them to change the oil.

Best place for a quick and hassle free oil change for my car. Service was so fast, friendly and awesome ! Highly recommend !!

The BEST PLACE for an oil change! Honest and friendly. I’ve been going to the for years and years!

There were like 5guys doing different things at once. Well orchestrated gents. Super fast. Loved my visit. Pretty sure they put liquids in all the vessels that needed liquid lol i will come back!

Definitely the best oil change experience I’ve had in Whittier. I’ve had some bad experiences locally so I normally take my Dodge to the dealership and deal with the hour plus wait.
The service was friendly competent and fast. They use quality Pennzoil oil so I was very happy to see that. They cleaned my windshield and made some maintenance suggestions without pressuring me on an up sale. One suggestion was for a free service at a nearby tire center.
The manager handed my son some stretchy car shaped bands which I thought was a nice touch. Another great place and experience I found by reviews here on Unilocal

Super fast and friendly service! Was able to squeeze in an oil change on my lunch break :) thank you so much!

Came here for an oil change by recommendation of JL and I am so glad I did. Being an individual who knows very little about automobiles, I always feel nervous and intimidated going to auto/​body shops for maintenance. That said, this business really is as good as it gets.
Came here for an oil change, and that’s what I got… and them some. Instead of trying to upsell me on stuff that wasn’t necessary, they changed my oil, filters, and did a service and courtesy check that covered every single base you could imagine. Grand total: $ 35.39! They even alerted my to keep aware of critters that reside in my neck of the woods, based on remnants that were found under the hood (groan). I would’ve never thought of that!
On top of that, I arrived 20 minutes before closing time thinking there was no way they would fit me in. I was shocked… shocked… that I was able to drive right in, receive excellent service, and be out in under 10 minutes. Finally found a speedy, reliable, and honest place for my automotive maintenance.

Great place!
Was in and out so fast with great quality work, will be definitely coming here again.
The owner was very competent and friendly. And everyone else also seemed knowledgable.

This place is AMAZING! Great service and great prices. The only place I go for oil changes.

Here at 9am so far I’m one of the two customers here. Pretty usual, just checking my tire pressures for me. Getting a oil change here. They are cleaning my windshields, that’s not that bad! They are all just doing their job without asking anything! Awesome Employers! They’re all very sweet! Oil change was $ 30 bucks! Fast and Quick! Next time I’m coming back for Air filter! They also give you a stamp car but nine oil changes from them and the tenth ones on them! Awesome deal!

This is a legitimate FIVE STAR REVIEW!
Called around to many oil places trying to see who could provide an oil change for my wife’s 2010 VW Jetta TDI. Apparently both the oil and oil filter are on the «endangered species» list as they seem to be a rare item.
The owner answered the phone and was brilliant. He made sure he had both the elusive oil and filter in stock and told me, «Yes, bring her in!»
I drove in to find an open drive through spot. Pulled right up. Within 10 seconds I was greeted by the owner. 20 seconds later the hood had been opened and two of his guys were on it. Very efficient and friendly. And, the price was extremely reasonable as well.
Unlike many other oil change places, they did not try to sell me on anything else (dirty filter, engine flush, etc.).
I highly recommend this place and encourage anyone within a reasonable driving distance to use them. I’m sure once you do, they will become your «go to» oil place.