Kleckner & Sons

We bought a dishwasher here on Saturday and Devin George was the salesman who helped us. He is very knowledgable, patient and helpful. He went over the many features of the dishwashers we were interested in. Demonstrated the cleaning process of the machines, which now all have filters that must be cleaned. He let us take our time deciding and then set us up for delivery and installation. He was easy to work with and got us a great deal (because of the President’s holiday, special pricing was available). We are big proponents of spending at local small businesses. Consider this dealer for your appliance purchases. You will not be disappointed.

Bought all of our appliances here. Big mistake. The GE appliances are the worse. They do not take credit at KLECKNER so once they get their money you deal with GE. Was sold a lemon of an oven, finally got a new one from GE after 3 service calls and a month of not being able to use my oven. Had to receive service in less then 9 months on the refrigerator. It was still under warranty, so KLECKNERS isn’t quick to schedule an appointment, waited 3 weeks for service. The service man that came stenched of cigarette smoke and was hacking. I had to turn on the exhaust fan on my oven vent to get rid of the odor in my kitchen. It still wasn’t fixed right but I will call the GE directly for service, don’t want to wait another 3 weeks and have smelly repairmen in my kitchen. My GE dryer drum cracked, bought a new washer and dryer at Lowes, did not buy a GE. Will only be purchasing appliances at places where I can use a credit card, I at least have some power to get my money back or a new appliance.

Went there after going to several other places looking for a dishwasher. Prices varied from place to place, but they were WAY above everyone else… until I told them I found it less expensive elsewhere (just about everyplace else for that matter). They did confirm the price from the other store and made an offer which I accepted. With the rebates currently being offered, I will come out very slightly ahead on this purchase.
However, a new store has opened and they have the same dishwasher for much less. Am going to call Kleckners and see what their post purchase matching policy is.
What I do like about Kleckners is that they come and do install/​repairs, etc., not some third party.
Will I go to them again? Possibly, but I know now not to let them «speed sell» me. Ask who the rebates are thru (I can’t use PPL rebate). They do charge sales tax (don’t roll it into the delivery fee as some companies do when they say «no sales tax»). The sales man said he «wasn’t going to play that game» when I mentioned it.
Like previous reviewer, I wanted to support a local shop and not some big box store.
Overall, I’m happy with my purchase. Take your time with them.

Quick, buy an entire house of appliances in one week! That sounds a bit scary, doesn’t it?!? Luckily I sold appliances one summer in college, so at least I felt like I knew a little bit about what we were doing.
We prefer to buy local, so we poked around online and in the phone book for all of the local appliance stores. We decided to stop by this location up in Whitehall since we had to head up to that part of town anyways (I have no clue why we didn’t just go to the one in Emmaus since that’s where our new home will be). While we weren’t sold on a particular brand, we knew which brands we didn’t want to buy, and we knew that we were focusing on higher end stainless appliances.
This location has about half of the selection that you’ll find at Best Buy. Is that a deal breaker? No. We were prepared to special order what we needed. However, I wish they would have maybe had a bit more to look at — even if you are going to special order, it’s nice to see a broad selection of options within the brand.
Anyways, Jack helped us on this visit. He was very friendly. We weren’t really ready to buy that day, but he showed us what he had and gave us a few sheets on some models we liked. He said just to call us when we were ready to buy and he could price whatever we wanted over the phone We shopped around at a few other places and then dropped back by once we knew what we wanted. We were determined to buy from a local store, so we knew that it may mean paying a bit more. However, Kleckner & Sons was the highest quote we had on every piece we asked about, hands down. Nice folks, but I sure as heck wasn’t going to pay MSRP on appliances. Plus they don’t take credit cards… they do offer in house financing, but when you are in the process of buying a home, a credit inquiry isn’t in the cards. And I don’t really feel comfortable carrying in a few thousand in cash to any store… I like the protection that my card provides.
So anyways, they are very friendly folks. They deliver for free. And they can even hook up gas. They were just not flexible at all on pricing in the KitchenAid or Jenn-​Air lines, so it wasn’t in the cards for us. If you were looking for a floor model, this is definitely a good place to look. They had a lot on the floor for sale & those prices were very reasonable.