Avalon White Plains

I lived at Avalon for three years until I moved to CT last month. The leasing staff and basically everyone who worked for Avalon were always incredibly helpful and friendly as well as extremely personable. Sandra, Wendy, and Kayla were always smiling faces and willing to tolerate my jokes! Anytime I needed something it was prompt and with a smile, truly a great community feel.
I never had any major issues during the entire three years, and the whole property was kept immaculate, and as just about any resident will agree, being the only residence with an outdoor pool walkable to the train, you certainly had amenities and location.
Apartment itself is as seen in the photos, and is really a phenomenal place you could feel comfortable signing a lease without touring the apartments.
If I ever move back to White Plains, I’ll return to the Avalon. Definitely worth checking out.

I lived here for a few months and lived at Windsor at Gramercy as well after I got married. Avalon WP is situated in a beautiful location in White Plains, right near City Center. The rent at both places are what you’d expect in NY/​WP — here I paid 2500 for a 1 bdrm/​1bth — and at Windsor, I paid 2000 for a much smaller one bd/​1 bath with much more basic cabinetry, carpeting, bathroom etc. The apartments at the Avalon are significantly nicer than WG. Avalon has beautiful wooden floors/​marble bathrooms/​lovely granite top kitchens, lovely windows if you opt to live in a corner apt/​loft, high ceilings, etc. The parking spots are spacious and there is plenty of space to park. It’s very safe and well maintained. The staff and maintenance team are excellent at both locations. The people were always pleasant — especially Cathy in the leasing office-​I would recommend this place to anyone working in the area.

I lived here for a year and my overall experience was average. Please be careful after your leaSe is up, Avalon takes a lot of money from you on exit! Also they took 6 months to give my deposit money back! They requested a notarized signature in order get money back which was crazy since no notary is required when you sign a lease with them! They do this intentionally because they ppl would not be bother to get notary and let it go. Very dodgy!

I lived here for 2 years and just recently moved out. The apartments are nice, the location is good, amenities are good, maintenance is good, so overall it’s a great place to live and I will miss it there.
Why not 5 stars? Because there are significant annual rent increases, and the rent is not cheap to begin with. I knew this going in (thanks Unilocal!) but after the second proposed increase I started looking for other options and found a much better deal elsewhere.

I like it here a lot and am very happy. Absolutely worth the price. Sure it’s a little more for rent. But the staff is fantastic and if there is a problem it’s taken care of right away. I see my self staying here for a couple more years.

The Avalon is a great solution to a short-​term living situation, but anything long-​term probably isn’t very smart due to the significant yearly rent increases and lease renewal terms.
Pros include a decent neighborhood, a 10-​minute walk to Metro North WP, and a fairly new building with good amenities by NY standards. The staff is great, from Cathy in the leasing office, to all the wonderful people who make up the cleaning and maintenance crew. If you have any problems in your apartment, it’ll be fixed within hours! The concierge Max was really friendly, but he recently left for another job, while others like Norine gave you attitude if she had to actually do her job. They also have a valet dry cleaning service through an outside company, so you can drop off and pick up your laundry at the front desk.
On the negative side, the walls and floors are very thin, so you can hear all your neighbors, and if your neighbor smokes, you will be smoking too! Yes, all that second hand smoke comes right through to your apartment and stink up your place. This was the most irritating thing during my 1-​year stay. Also my neighbor loved to blast his war video games throughout the day and night, which meant my apartment was rumbling too. So keep in mind the thin walls! (Cathy was able to rectify the constant rumbling noise, but the smoking continued).
You pay for every extra — parking is expensive in the structure, and takes forever to walk to your car. The parking spaces are very narrow, so expect a lot of dings on your car.
The in-​unit washer and dryer is a good amenity, but the dryer’s effectiveness isn’t that great. Oftentimes you have to run the dry cycle twice, and your clothes will still come out wrinkled. But much better than having to go to a laundromat.
For some reason, there is a lot of dust in the apartment. Even after dusting, within 24 hours your furniture and floors will be very, very dusty. I never was able to figure out why this is so, and I never opened my windows (you can slide open the windows only a few inches, and there is no screen, so expect some bugs in the summer).
The ac and heating unit is really, really loud, so light sleepers like me, beware! Also, I was not a fan of carpeting in the bedroom — disgusting.
Again, the Avalon is a good option if you need something temporary. But after the first year, expect a significant rent increase. Perhaps the most annoying term was they didn’t simply revert your stay to month-​to-​month after the first year lease. Most places I’ve stayed at, after the first year’s lease, you’re simply changed to month-​to-​month. Of course, you could select that with them, but then your rent is raised by something like 30%!
It’s obvious that a lot of the problems are because of corporate policies, so don’t blame the local staff.

Very high rent increases each year. Do not bother living here.

I have lived in Avalon communities for over for 10 years. The White Plains facility is ideally located just blocks from downtown and the Metro North stop is close by for easy access to the city. The area is very safe. Its give you the feel of Manhattan without the noise, the crowds and the high prices.
Its a bit pricey for some peoples taste but the community is very well kept and there are lots of amenities that make it worthwhile. The townhouses are ideal for young families.

This place is the biggest ripoff. After 1 year tried raising my rent $ 300. You are charged a monthly trash fee, facilities fee, water fee. The front of the building is always occupied by cars, so it is difficult to unload. The building owners stopped allowing tenants to list moving sales because so many people are moving out. The garage spaces start at $ 150 and are very small.

Although I am leaving this property (because of a move for work, not anything that was wrong), I have to say that I‘m going to really miss it here. It is a wonderful place to live, and I have found the staff to be nothing but wonderful.
Yes — it is pricey, but you get what you pay for. Brand new apartments (with all the creature comforts — granite, washer/​dryer, wood floor, etc) that are very well laid out, and ammenities that are kept up very nicely — outdoor pool in the summer, ²⁴⁄₇ gym (with tvs on every cardio machine!), game room, library, etc. The location within White Plains is ideal — can walk (or stumble) back from just about anywhere downtown.
I‘m a chic in my late 20’s, lived here alone, and I can say I always felt very safe and secure. The quality of the people that live in the building is very high, and pretty much everyone is friendly. Also, make sure you like dogs because there are a lot of them (all nice though) :)
The staff is great — just be open and honest with them, and they really try to do whatever they can to help you. Sandra and Cathy in the leasing office are wonderful — I had some issues with my lease and they were able to help me out. Word of advice: Avalon corporate makes these policies, NOT the people in the leasing office — they are just doing their job, and if you treat them with respect (as you should do with anyone), I cannot imagine you not having a pleasant experience.
Sad to leave, but highly recommend!

I am living in this building about 10 months it is time for us to sing another lease or move out. Avalon gave us ONLY 5 days to make that decision. Unfortunately our monthly rent was increased by 600 $ a month !!! which bringing the rent up to 3 br apartment. We find it to be a little ridiculous !! correctly if i am wrong but NOTHING has changed, our living standard stayed the same !! and our rent is going up!
Not only that, but at this moment same type of apartment is on the market for 2990 $ a month and they want us to pay 3875 $ a month … Something doesn’t sound right.
In terms of living experience: Lets start with the stuff in this building: not very helpful. Starting from the concierge people who (especially Norine) are almost mad that they have to work. Not pleasant never saying good morning or such, not even making an eye contact when u walking in to the building. If you are counting on someone holding the doors for you when you coming in with groceries good luck. I found it most difficult to go trough the double doors having ur hands full of groceries and trying to use ur key to open the door. The concierge if u are lucky will unlock the second door for u but that’s about it. leasing office staff are sharks!!! look out at the meager Sandra she is all business!!! they are not flexible what so ever ist all business !!!
For such a luxurious building I found it to be not accessible for handicap people and people with children. Going trough those double doors with a a stroller quite difficult.
If u decided to move in make sure u don’t pick apartment located next to the garbage– u can hear people throwing out they garbage every time of the day, even very late in the evening. And of course smell is not a big plus! those apartments will be floor plan B3 (1049 sq.) such as 109, …709,809,909, 1009, 1209 etc.
In terms of garage: the spaces are very small and if u decide to have ur car parked at uncover spot make sure that during the winter u give ur self time to dig out ur car. I had to call out of work couple of times this passed winter because the garage wasn’t cleaned up and I could not dive out of my parking space. i tried to get attention of the stuff which was unsuccessful :(.

We just moved out, and I have to say, I wish our stay had been longer. Between the great facilities, smart apartments, and helpful staff, it really made for a wonderful place to live.
They were even fair on returning every dime of our security deposit. This was actually a bit surprising, since a few years back, an Avalon property in Maryland stiffed me on over $ 1000.
Anyway, in my opinion, there is no better place to rent an apartment in White Plains! Five stars.

We have lived here for three months and have loved it so far. The amenities are wonderful and while the rent can be pricier than other places, I feel like you can save money in the long run if you take advantage of all the services. Our apartment is well laid out and gets lots of light. Every once a while we hear our neighbors, but it is to be expected when living in an apartment. We are a 30-​something couple who work in the city and it seems like most of our neighbors are the same. There are a lot of young children making it a very family-​friendly community
A lot of reviews complain that they charge for EVERYTHING. This is true. However, it is all in writing and if you take a moment to actually read all the documents you are given there are no surprises. I found that the staff was very clear about outlining all potential charges to me.
I gave 4 stars because I have been mis-​charged twice in the 3 months I have lived here. In both cases it was due to a miscommunication between on-​site staff and corporate headquarters causing late charges to be added to my account. It has been easy to fix, but it is still a pain. In both cases I received a personalized email apology.

Great place to live, great amenities, very nice and helpful staff, great access to the train to NYC. A little pricey, but you get a lot for it. I would definitely recommend it.