Arthritis & Rheumatism Associates, PC

I had my first appointment with Dr. DeMarco at 11:15 am they asked me to be there at 10:45 so I did.
So far no problems, very nice staff and place.
At 11:15 am I was in the room waiting for the doctor… and I waited and waited…
At 12:15 pm I decided it was time to go, Doctor DeMarco never came.
I drove an hour to be there and another hour back, I deserve respect.

I see Dr. Respicio at both of their locations.
BEDSIDE MANNER
I’ve been to a few doctors before I came across Dr Respicio and when I did it was like a breath of fresh air. She really listened to me and was direct and respectful with her comments and suggestions. There was no talking down to me in a condescending matter, no talking around subjects. Just a respectful conversation leading up to best next steps for an effective treatment plan.
OFFICE LOCATION
Convenient location in a office building with a ok size lot. Depending on the time of day your appointment is you may find it difficult to get a parking spot. It’s a short enough walk from the Wheaton Metro so that’s an alternative as well.
PATIENT PORTAL
They have their own online network where (after you decide to enroll, which is totally optional) you can put in request for prescription refills, request copies of lab reports, request new appointments, and a few other things I’m forgetting. They usually respond to messages within 24 hours and everytime I’ve had a problem they were very prompt with getting back to me, sometimes even giving me a call back in lieu of another email message.
OTHER ITEMS
It is a very busy medical office so you will have to wait and sometimes (though not too often) they get behind and may be late with starting your appointment. Staff is ok, straight to the point and matter-​of-​fact but they’re also very efficient. I’ve never had any problems with insurance claims, address, invoices, charges here.
They also have a physical therapy office on a different floor of the same building. That’s also where they hold seminars & workshops as well (they usually have posts about the events in the dr’s office or you can ask the front desk staff for more details).
They accept most major insurance.
BOTTOM LINE/​CONCLUSION
A great office in a convenient location, but sometimes with a backlog so come with a bit of patience.
Note — I’ve only seen Dr. Respicio so I can’t speak for how the other doctors are here.