Just ended a phone conversation with a store representative asking about items that the online system said were in stock. The woman asked what the first item was. I told her and she continued to say that the item was not in stock, however the warehouse has it. I told her that I knew this, however noticed that all three items I wanted were shown to be in stock, so in order to save the shipping costs wanted to purchase them directly from the store. She got very nasty and said«well you’ll just have to order them online». Is this because the first item I told her was a sale item? This store lost my business.
Debbie C.
Place rating: 4 Walnut Creek, CA
Love perusing the sale rack for some nice finds at a reasonable price. Pretty well organized and tidy store. The employees are helpful and friendly.