Dunkin’ Donuts / Baskin-Robbins

Dunkin Donuts moved to a new location at 121 W Ogden Ave Westmont IL. Today was the third time I went in there after 9am and they were out of donuts. I asked them since making and selling donuts is there business why don’t they make more. The excuse I received was they sold out earlier in the day and they were not making anymore donuts. I am truly perplexed

Fee iced coffee today. NOT. I guess all DD are participating but mine. The manager Melissa said not in Chicago. But it seems all DDs are honoring but this one.

Nita did a great job ringing up my strange order! Really positive vibe in this place with the current group of staff! Oh and my pumpkin latte with almond milk was delicious!

I like ice cream & cappuccino blasts!
This location is OK. The workers were OK, kind of friendly, and kind of whatever. I went there once and they closed early because they got robbed. Some other times I went and it was closed before it was supposed to (it was barely 850 and the sign on the door said it closed at 9).
I don’t know what kind of business they’re trying to run here, closing before they’re supposed to. WHO DOES THAT?

I agree with Brooke’s review. I had a bad experience here today and will never go to this DD store again.
There were 4 employees and NO OTHER CUSTOMERS in the store. it took them FOR… EV… ER to make 3 ham/​cheese sandwiches and 3 chicken salad sandwiches at 11:00am on a Sunday. We could have ordered Jimmy Johns and had them delivered faster than the amount of time we waited.
The manager? was training the person making our sandwiches and he stood there coaching her rather than helping her to expedite. At some point he should have stepped in and helped her out since it was taking a long time. I just kept watching her pull the rolls out of the oven, then put them back in, then take them out again. I wasnt sure what was actually going on back there.
And the sandwiches were not good. The chicken salads are supposed to be on a croissant. They didn’t have any croissants ready and told me it would be 11 minutes to make them so I told them to just put them on a sandwich roll.
They toasted ALL of the sandwich rolls (even the chicken salad ones– gross– it made the chicken salad lukewarm by the time we got home)
The rolls were toasted til they were rock hard. we were laughing at how difficult it was to eat them.

the service you expect from a DD. like others have said, no drive thru, tight parking lot. they share it with firestone tires… so I can the craziness during rush hour! the gal was friendly shared a little conversation. they are open 24hrs, at least they have that going for them. :)

Very good service. Tight parking lot and no drive thru keeps it from 5 stars