OC Autohaus

Agreed to terms over the phone, and made the 1.5 hour drive to test drive and complete the deal; upon arrival, I was driven to a separate lot and back, only to realize my car had been sold. There was plenty of opportunity to save me from making the drive, but they didn’t look for the vehicle until I was on the lot with checks ready to sign. Of course, they tried to sell me a similar car at a «great» deal I «couldn’t refuse” – the old bait and switch.

Purchased my E class here recently. Very pleasant and easy transaction thanks to Chu Dannny! Love this place. Ask for chu danny or the chi with short hair super nice, honest and friendly! Will be coming back for my GL!

Thank you Chi Phuong for the expert advice on our recent purchase! For those in need of a car, I highly recommend OC Autohaus. They provide excellent customer service and fair pricing — I got my new ride for below Kelly Blue Book and have enjoyed continued support afterwards. Phuong and her colleagues walk the talk — customer service is truly the key to their success.

From the moment we walked in, we received nothing but First class service. My brother and I were greeted with a Smile and asked if we needed any help at all and she’ll be around to assist. From the time we stepped into dealership, she picked a car for us after we told her what we were looking for. We took it for a quick test drive and were right away felt in love with the Lexus. After explaining all options possible, we couldn’t believe that we drove off with the vehicle in nearly 70 minutes! Thanks Lynn for the wonderful experience. We felt like family members after our purchase! My dad is so in love with the vehicle we got him!

Came away from this pleasant and friendly establishment with our wonderful new ride. Dan was our salesperson and he exhibited plenty of patience while assisting us with our purchase. We cannot say enough about Dan’s willingness to work with us on selecting the «right» vehicle. On our first visit, we had set our sight on this vehicle and proposed to purchase it contingent on an inspection from a nearby dealer. Dan kept us in the loop and texted the inspection results to us a couple of days later; however, the results had revealed something that was not to our satisfaction. We called Dan and related our concern, he proceeded to provide as much information as he could but we had to informed him of our decision of not purchasing the vehicle, the next few days. Although not too happy (we presumed), Dan assured us that it is ok and that we have to find the «right» vehicle. This attitude incited us to return to OC Autohaus the second time, and this time, we drove away with immense happiness on our purchase.
«See Dan» if you need a car, you will find that he is an accommodating and obliging salesperson.

Great selection of high-​end luxury vehicles. Very happy observing the no pressure sales tactics.

I absolutely love this place. More importantly I love Kifah ! He’s such a genuine person that will go above and beyond for his customers. I purchased a 2014 GS 350 — my dream car. Walked in 20 minutes before closing and was still treated as if they had all the time in the world. The car is perfect and I searched for about 7 months before stumbling across this place on CarGuru. Let’s just say, I’ll always send my friends and family over to them. And I will come here first for my next car before shopping elsewhere. Great service, great inventory, and very happy.
YAY! Lexus Lifer

Just bought my wife a 2014 c class she loves it we got treated right got a good deal thank you guys will be back soon thank you kifah for hooking us up

Guy gets offended when you ask him about a crashed trade in with damaged rims, double the miles for the average year, and spent most of it’s life in Virginia. For those that don’t know, East Coast cars could potentially have been on salted roads from snow. The salt causes severe rusting and judging by the rotors on this thing, it’s a viable theory that this car could hae been on salted roads.
Apparently pointing out the facts is too much for the sensitive boys at O.C. Autohuas. I made an offer within range of the book value of a rear-​ended car and he told me to go buy a honda or toyota and hung up on me.
This fool isn’t a salesman, he’s a tyrant.

I bought a 09 mini here that ended up having major engine problems. I’d be very careful buying from this place.

I just purchased a 2014 Mercedes Benz C250 and have to say, in all my car purchase experiences, this was the most painless one!
No pressure, tons of knowledge and absolute honesty. Kifah was funny, professional, knowledgeable and had compassion for my situation and went out of his way to make my purchase easy and fast. I highly recommend this dealership. The selection of high end vehicles is ridiculous, the prices will blow your mind off! I paid easily 7k less than the average price for my new car with less miles and much more features! Love my new Benz Thank you Kifah for all of your advice today!

I just purchased my Mercedes from OC Autohaus, everybody was very helpful specially Kefa.
I didn’t feel any pressure, he gave me the best deal and the best rate. The whole process didn’t take even half an hour from start to finish.
I’ll strongly recommend them to everybody.

I went in for my free oil change kifah took care of my and gave a free detail thank u guys i love my car

I recently purchased a car from OC Autohaus. I did it on a handshake and trusted the car would operate as good as it looked. The owner gave me his word and told me he would take care of any issues if they arose. Sure enough, that same evening I noticed the driver side headlight was out and the CD player was not working. I drove the car back the following day and they took care of everything no questions asked. The car is amazing and I definitely recommend OC Autohaus. The cars are all high-​end and in beautiful condition. Kifah, Lynn and the entire staff are all extremely friendly and helpful.

I bought my BMW from OC Autohaus…3, almost 4 years ago. Till this day, I am still so happy with my purchase. Every time I have a question on my car or I need recommendations on where to take it for normal wear and tear fixes, they are very helpful to direct me in the right place. I really appreciate their genuine support in every way.
I would recommend all of my friends and family to shop here. Even though the lot is small, there are still many options to choose from. Plus, the location is very easy to find and access.

Recently bought a 08 Suzuki Grand Vitara — guess what — it need a whole new rear differential. Feel very SICK AND DISGUSTED that I have to spend over 2K to get this fixed.
HUGE COSTLY MISTAKE COMING HERE.
Thanks OC Autohaus

I just recently purchased my Range Rover from OC Autohaus and I had a wonderful experience. It’s a very easy going and relaxing environment. I never felt pressured into buying anything that I did not want to.
They have an excellent selection of cars to chose from and the staff was very accommodating. They answered all my questions and concerns and had great financing options as well. I will definitely be recommending this place to friends and family!

I recently purchased a Mercedes GL 350 (diesel SUV) from OC Autohaus. I responded to a posting in AutoTrader and Car Guru. I dreaded the thought of dealing with anyone in the Orange County or LA area feeling that I would drive up from San Diego, just to turn around and drive back because someone tried to change the deal at the last moment. I also thought that I might be stuck there all day going through an endless sales process. However, I was completely impressed when I got there!
I had arrived at a final price on my Mercedes GL 350 with Chris on the phone prior to leaving San Diego. I even asked him to confirm over e-​mail just to make sure that there was total clarity (which he happily and quickly did). I drove up to Westminster on a Sunday afternoon to find an extremely impressive dealership. They specialized in pre-​owned high-​end cars from A-​Z and truly understood good customer service. The Mercedes that I bought was nothing special on their lot, but they treated me like I was one of their best customers. They started detailing the car just before I arrived and were ready to complete to transaction within 15min. The only delay in taking delivery was me trying to figure out all of the features. They patiently went through all of my questions and had me only way home with my new (18k mile pre-​owned) car in record time.
As it turned out, all of my suspicions were a waste of time. This is a great family owned dealership with a knowledgeable and friendly staff. They even speak Mandarin and Spanish. I only speak English, but I still thought it was a big plus. The next time I’m in the market for a car I will gladly drive back up to Westminster just to buy my next car from OC Autohaus.
Russ

Just got my new ride. Keefah thank you.
I love it. Thank you for one of the best car buying experience.

Kifah was a pleasure to work with. Very nice, funny guy. Great knowledge and got me a better APR than my own credit union. Car was absolutely flawless and unique (as a LOT of their cars are); and they were very fair with the price. They even clay barred and waxed it before I picked it up without my asking. All in all this is THE nicest private lot I’ve seen in Orange County and I will definitely be going there again!