I have been going here for 3 years now and have never really had an issue with them. However, after they remodeled I’ve noticed the service and people have become worse. I went there for a full set and pedicure the other day, and after seating me to do the full set first, they decided to do my pedicure first instead. The water was boiling hot, so I asked for it to be turned down just a little, then it was barely luke-warm. I tried to tell her it doesn’t need to be this cold, but she was not understanding me. While cleaning out underneath the nail of my big toe she kept digging into it very hard. I pulled my foot away and told her it was hurting me. She did not seem to care at all because she took my foot again and kept digging into the same spot. I pulled my foot away again and told her to leave that area alone because she is hurting me. Once again she took my foot and went to the same area, digging under my nail, to the point where it drew blood. I put my foot back in the water and my eyes instantly filled with water because it was so painful. I yelled at her saying I told her to leave it alone because it was hurting and she then started screaming at me in an Asian language. Another employee came over to see what was going on, so I told her, and said I wanted to leave and walked out. The area on my toe still hurts and now I have to go to the doctors because an infection under my toe nail looks like it is forming because of her. Needless to say, I will never go back!!!
Lynn A.
Place rating: 4 Livonia, MI
This is local for me, so I decided to give it a try. Each manicure that I’ve received has been great! I’ve been going there ever since. I’m pretty picky about my acrylics, and each staff member who’s done my nails has done so on point. Disregard what the review a few down said. They have tons of OPI, Nicole, Essie & China Glaze to choose from. Of course they have the cheap store brands, but who doesn’t. Choose what you want to use, duh. I haven’t had any problems with nails lifting, polish chipping or anything along those lines.(Of course I properly take care of my acrylics). Overall, I really like this place, in my book, they do a great job.
Terri G.
Place rating: 4 Westland, MI
I have been going here for about 2 years. They have recently remodeled and the place looks great. They offer OPI, Essie and China Glaze nail polishes. They also offer Sally Henson gel polish. I only get manicures and pedicures so I cannot review acrylic nails. I have no complaints with the service. I switch between Shellac and regular polish. And I like the selections they offer. I was recently informed they have the Shellac that changes colors too and I love it! I like the way they arch my eyebrows so I get that service too. They are usually crowded and I think they do the best they can to accommodate the flow of people. Someone always greets you as you walk in. I occasionally bring my daughter and they have the cutest chairs for her to get her pedicure:) It is kid friendly for those being serviced. If you don’t want to wait, try to get there when they open. Also they are closed on Sundays.
Melanie M.
Place rating: 1 Kalamazoo, MI
Walked in and could barely understand what they were saying. Tried to pick out a color but they were all junk brands(no OPI at all) and noticed the facility was not very clean. Walked right out.