Anthony Vince Nail Spa

Had yet another bad experience at Anthony Vince today. Got a gel manicure and was unhappy with how they looked as the polish was all over my cuticles and in between my nail and skin on the sides of the nail. I asked the tech multiple times to fix them yet at the end of my manicure they still looked awful. I told him that I was really unhappy with how the looked and he proceeded to tell me he thought they looked amazing and I was wrong. He asked the front desk girl for her opinion saying «She thinks they look horrible. Don’t you think they look great?» Of course she said yes since he was standing right there and he is her manager. I told them I was still unhappy especially since this cost $ 40. They did not offer to fix them or have someone else fix them and made me feel like I was totally in the wrong. As I was leaving I said I can’t believe after all of them times I’ve been here and all of the money I’ve spent here you’re not even taking my opinion into consideration. He said «Well, to me they look perfect.» Their customer service is awful and I can promise I will be back!

Went with girlfriends to go get shellac manicures… I am traveling on job interviews over the next month and needed a long lasting manicure. A day after my shellac was applied, the color had turned to a patchy yellow hue. It was originally a dusty pink. This has never happened before with any other shellac manicures but I am very upset. I will need to have this fixed before I begin traveling.

Not the best but not the worst. The guy that did my nails did a great job, however other people that worked there were pretty unprofessional. The woman that greeted me wasn’t very friendly, I couldn’t really understand what she was saying and then she kept yelling at other people working there. For the price, most professional staff should be hired to work the front desk.
However, the guy that did my names (David) did a great job! And I definitely would have given the place 5 stars if everyone working there was as professional and nice as him.

This nail salon is all about getting you in and out quick. If you are ok with this then it was a fine experience. Thao did my nails. She spoke very little and focused on my nails but they look great so I am fine with this. My regular nail place is a spa experience that takes the time to get to know you and gives you free drinks. I feel calm when I go there. I felt uncomfortable at Anthony Vince. It was rushed and hectic. I also feel it is rude to have conversations in different languages between nail techs during services. Again I would go to Thao again if I needed my nails done quickly but if u want a spa service go somewhere else.

I used to love this place. My gel/​shellac manicure used to last over two weeks. Now I’m luck if it lasts a week. I think it’s because all of the technicians are using different light systems to bake the gel on. Or their technique is bad. Either way, I’ve been really disappointed with my last 3 manicures. Might start going back to Charles Scott. With my work schedule being so hectic and having to travel a lot recently, I liked the convenience of not having to make an appointment at AV.

Full bar that makes wonderful mixed drinks. I like to sip mimosas or a mojito (they use fresh mint) during my pedicure. This is a good place to take a guy if they have busted feet because you can buy them a beer for $ 3 which will entice them to come. The only drawback is sometimes people bring kids which is awkward when you are getting day drunk next to them.
The mani/​pedis are about $ 40 total which is a good deal, and they do nice work. The place is very clean and upscale looking. Cash only tips. Make an appointment, they get clogged up on weekends.

Hey why don’t you guys update your hours on your website??? Drove out from Cleveland to see you were closing an hour earlier than the website says. Disappointed and angry, never coming back every again.

Seems clean. Tries to upsell hard and they get you in and out way too fast. I got mine done yesterday by Dina. She was extremely rude. Nicked my finger and held my fingers so hard it hurt. Didn’t listen to how I wanted them. They look horrible. I called today to see if someone could fix them and the manager said they don’t have time for fixes. I will never go there again.

Horrible customer service. Very rude. I was denied service when arriving 15 minutes in advanced to close AND I called an hour prior saying I was running late. Issue is I then called the legacy village location and they take last service at 5:30 when Crocker park told me their last service was 5. The manager also mocked me which I found appalling I have anguish from the disrespect I was shown, apparently management does not care about disrespect to clients.

DO NOT GO HERE! I went there for a pedicure and all i could smell was FISH!!! WHY WOULD YOUR SALON SMELL LIKE FISH?! Then I thought that I would give it another chance with a manicure. Did not smell like fish that time but the tools they were using were dirty. The nippers they used still had dead skin in it!
P. S. Don’t just look at the «recommended reviews» it does not show all the bad reviews that other people have put up for anthony vince. Look at the «currently not recommended» and you will see all the other bad reviews.

I absolutely love this place. Great people, excellent service and reasonably priced, too. The salons looks very clean and neat. My nail technician, Taina, used instruments in a sealed bag and plus she used little disposable buffers and files which she threw away at the end of my manicure. She made me feel like I was the only customer and paid attention to my requests. I hate bright, white French manicures and explained that I wanted a muted, creamer white. She understood exactly and gave me precisely what I wanted. Her attention to detail and customer service is what will make me return. I highly recommend to my friends and family.

Poor service at front desk with manager poor communication with manager they make you sign in for service but they skip over you for other people underneath your name for service

Came here twice and both times I got cut while getting a mani. The people were super nice and tried to stop the bleeding. Accidents happen I understand, but it’s only been here that I had this issue. At the end of the day I couldn’t even get my mani because I was bleeding so bad.

Over priced. I asked for a french manicure and the lady looked incredibly agitated that I would ask for anything but a basic polish. Then she did a shitty job at it. No base coat, bright white line, no top coat. Only good thing about this place is the bar. Save your money and go somewhere else.

Wow. This is one busy place. That’s a good sign. Walk ins are welcome but it’s much better to make an appointment to secure your mani/​pedi.
Prices are reasonable for the basic spa services ($ 20 – 30) but they will try and sell you their upgrades (foot masque, massage etc). This can get pricey so be careful what you agree to. However, for this to be located in a mall the pricing is cheaper than I thought it would be. I asked around and there were a couple places which cost more and they weren’t in a mall. So I’m glad I picked Anthony Vince.
The staff is friendly and they clean everything obsessively. I like it.
You can’t tip on your credit card so bring cash.
I was in and out with pretty feet in just about an hour. Perfect.

Love this place! Woman who did my nails fixed all the places my acrylics were broken. She was super nice. The whole place is really nicely decorated and it doesn’t have that strong smell like most mall nail places. Oh and did I mention there is a full bar?
Make sure to put your name down if there is a wait and go over to Liquid Planet and get a smoothie!

Loved my nails, hate the way I was treated by Michelle. She gave me a gel manicure using a mostly empty bottle. When she dried me under the uv light, three of my nails dried and were very wrinkly. I was clearly not happy and she offered to do them over. This meant soaking them off and starting the whole process over again. But for the amount of money I paid (around $ 75 plus tip) for a gel mani and regular pedi, should I not expect perfection? Even though I was inconvenienced, I paid the full price and tipped her 10% for her services.
The next time I came back and asked for her, she told the manager that she did not want to assist me baca use I had been «difficult.» I was very insulted that she said this and that the manager told me. Another technician overheard the incident and volunteered to assist me. While assisting me, she told me that she had seen me many many times and that I was always nice. I explained to her why Michelle called me difficult, she disagreed with Michelle stating that it was her fault for using a bad product. The technician who was Asian also went on to state that she felt this happened because I was black and that «other» women come in their shop, can be very rude, but she had never seen them decline service to the customer because of it.

Nice and clean nail salon, the music was nice as well. It was a very modern take on a nail salon. I went for the first time last week and it was a good experience. It is definitely more expensive than I’m used to do that was disappointing as I don’t think the quality of the service was superior to any other nail salon I have been to. There was nothing extraordinary about it except that they have a bar inside the salon. If you like to have a drink while being pampered then maybe it’s got that extra punch for you to want to pay more. So far this is the cleanest salon I’ve seen so far so until I find some place else that’s just as clean and either same or lower price, I guess this is as good as it gets so far.

I had an amazing time here! Great service very clean! I will definitely go here again!

I recently came here for a refill on my acrylics. I made an appointment earlier that day but still had to wait about 30min before I was seen. The nail technician wasn’t very helpful, rushed job and once my polish was done I was moved to the drying table where no one checked my nails and told me i was good to leave.
It was 25 for a refill with polish which was fine but to get a shellac polish it was an additional 25 dollars.
Once I got home I removed their work and re did them myself.
Will not be returning.