Action Vacuum

My 15-​year-​old Panasonic was making a ghastly noise. Instead of telling me it was shot, the owner investigated, determined the roller bar was shot, and fixed the vacuum while I waited. I couldn’t ask for better service!

What a terrible experience I just had at Action Vacuum. The vacuum I bought there about 6 years ago konked out. When I dropped it off for repair I was told that the brand turned out to be not so good, as many other owners had the same issue I did. The young man was going to look at it and let me know if it was worth fixing, and added he would be happy to offer me a good deal on a new Miele canister. I waited over a week for a call back. Nothing. So I called and was told he needed a few more days. The call came that it would be over 200 bucks to fix it which they didn’t recommend. I went in today to pick up my broken vacuum to see what the good deal on a new canister might be. The young man said he would give me 150 off another brand upright. When I told him I felt I had been burned on my last purchase, he said he was basically offering me the other upright at cost. I asked what else we might do (thinking still about switching to a high rated miele canister that i gad rwa si much about), and that’s when he blew it. He quickly told me I could just go to Walmart then. I left, furious. He smugly told me to have a nice day. I will never support this business ever again.

Great service. Jeff and Chuck are helpful and the product they sell is A+.
I have had my Miele for years and it works great. Just stopped in this week for another one for the office! I couldn’t be more please.
Don’t shop anywhere else for a vacuum. :)

You have to be a pretty nerdy Unilocaler to be reviewing vacuum stores, but I won’t be completely dorky and make a sucking joke. Besides, there’s a lot to be said for this place. Yes, they seem to only carry pricey high-​end stuff here, but my 10-​year-​old vacuum from there is still going strong and has never had a problem. The guy knows his stuff, and I think he even takes trade-​ins on some vacuums. I like durable items that can be repaired instead of tossed, and this place specializes in vacuums in that mold.