what fun to have pizza delivery… fast service… hot delicious pizza… called the bruscetta… great crust… not too thin or thick… fresh chopped tomatoes… .herbs…garlic…mozzarella…the green leafy salads good too net of the croutons…
Elena N.
Place rating: 5 West Springfield, MA
I really liked their dinners that I ordered also very neat inside I’ll definitely go back again(: I ordered a chx broccoli Alfredo and its was amazing also came with the clam chowder soup that was oh so good(:
Jonathan C.
Place rating: 3 Springfield, MA
I ordered many times, the only thing that I like are the grinders and fries. I ordered yesterday, There is no special discount or coupons, the operator clerk was patient but absolutely«by the books» employee. I ordered 2 grinders one 16 inches and the other 8 inches with large fries and a 2 litter soda. All amounted to approx $ 30.00 If I were to pay for an amount like this to King Pizza down West Springfield. I would get an extravagant banquet of food for that price. Not saying that I may not order hear again, but I’ll make sure next time I’ll purchase the 2 litter soda from Stop n Shop for $ 1.00 instead of paying $ 3.00 for one at Bella Napoli. Make the steak fries myself and order the 2 Grinders next time, that way it wouldn’t blow a hole on my wallet. The delivery guy was kind and courteous, other than that Grinders are the only items out of the menu that get my attention. Other than that, I give this an «Ok»
Valerie C.
Place rating: 1 West Springfield, MA
Never tried this place — looked at online menu — dated 2011 with poor info. Family wanted calzones so I called. Asked woman on phone if they had them. She was rude and impatient and shouted«pick up or delivery?» while I was still speaking. They must be doing so well they don’t need my business. Good luck.
Sandy S.
Place rating: 5 West Springfield, MA
Best Italian in the area. The homemade bread they give with the dinner is fantastic! They should sell it by the loaf.
Chelsea P.
Place rating: 4 West Springfield, MA
Fantastic food for a fair price. Pizzas are delicious. My favorite is bellas chicken pesto. All of the gourmet pizzas are very satisfying I must say. The employees are very pleasant and helpful whether over the phones, deliveries, even at the restaurant. They always greet you with a nice hello. I always leave with great food and a few giggles. :) Thanks Bella.
Ted S.
Place rating: 1 Wales, MA
Sorry folks, you blew it. I ordered a delivery order for one of our meetings at the nearby railroad and was completely embarrassed for suggesting you. You definitely took advantage of us. Skimpy on portions and not what you once were. Nothing like the pictures found here either. NEVER again!
Katie G.
Place rating: 4 Springfield, MA
Excellent pizza! Used to eat here all the time as a kid when it was Canta Napoli, so imagine my happy suprise when i found out this was Canta Napoli under new ownership. The pizza was as good as I remember it to be. The perfect amount of cheese and sauce and crust. The crust has good flavour and is soft and chewy, but not overly so. The boneless mild chicken breasts were a hit with the kids as well. My only dislike was the lady at the counter. She rolled her eyes several times at my kids, implied they were going to be hellions before we even sat down and then told me she was shocked I could even manage them because I look so young. Was not impressed with her and had the food not been so good I would not go back because of her alone. So be wary if you plan to bring kids under the age of 10 here to sit down and eat. Will be getting my food to go next time.
Don P.
Place rating: 4 East Longmeadow, MA
I am baffled sometimes as I read negative Unilocal reviews about places that I find well above average. The quality of ingredients and preparation at Bella Napoli is imo above the common drift of most pizza places. I look for a balance of sauce, cheese and pizza crust when eating a pie. So often one of those three elements is out of proportion, not so at Bella Napoli, I know their suppliers thus I am confident of their ingredient quality. I see the finished rolled cooked edge and know the dough has been stretched and handled properly, no air voids or pockets in the pie’s center. The Bakers Pride Ovens are the standard for cooking pizza’s just go to NY or NJ and you’ll see the same ovens in service at many top notched pizza parlors. They make a very good product that certainly pleases me, sure, I have experienced others that were somewhat better but not by much. If you want a pie that is above the area average and pretty darn close to what you would find in Italy, then by all means stop by and givem a try.
Sarah D.
Place rating: 1 Agawam, MA
If I could do this review with a piece of a star I would. This place is awful. I called there to see if I could bring 8 kids there all age 6&7 and they said they would have to check with the boss and call me back. So I get a call back and they say that we can come there but on top of buying pizzas and sodas I will also have to pay $ 15 for a plate charge for bringing in my own bday cake. I asked the girl if they sell cakes there and she said no. So then why am I paying $ 15 to bring my cake. It’s crazy. So now we have to go 10 miles away from the place where the first part of the party is to have pizza. I am so baffled by this. I called 7 other pizza places and not one place asked for a plate charge. So needless to say I will never eat here again nor will I recommend this place to anyone. Ever.
Jenny S.
Place rating: 4 Diamond Bar, CA
small ALMOST hole in the wall italian restaurant with a few tables inside… it seems empty BUT Bella Napoli is actually pretty popular in town, most people order TAKEOUT& that’s exactly what we opted for as well! as you order at the register there are some sodas in a fridge & a rack of chips you can add onto your meal if necessary —Tortellini soup: nothing special… over salted —Sausage grinder: a tasty sandwich served on a soft roll! it comes either spicy or sweet & we got spicy which was a good choice —Grilled chicken caesar salad: the large size is enough to be an entrée(we were thanksgiving detoxing)…the grilled chicken was unexpectedly moist & flavorful! they give a LOT of chicken & Ken’s caesar to dress it —Crispy chicken salad over the house salad: you can pick your dressing for this one. the chicken was perfectly crispy. the restaurant doesn’t look like much, but the food is surprisingly pretty good for the slim pickings in this area, although i haven’t tried the pizza or pastas
Chris B.
Place rating: 1 West Springfield, MA
Worst customer service ever! I asked what was on the buffalo chicken pizza and was told ‘buffalo and chicken’ with attitude. There food is very inconsistent. ordered the same pizza 3 times and it was different and gross each time.
Samantha M.
Place rating: 1 Longmeadow, MA
«Best kept secret»? I think not. If you’re looking for overpriced, bland food then this is the place to go. Honestly NOTHING special. Very disappointed when I opened the box, even more disappointed while eating it. Could have gone to an actual restaurant for the price I paid. No seasoning, no spices, nothing. Do yourself a favor, drive a little further to Liquoris and get yourself some good food for a third of the price.
Kerry R.
Place rating: 4 Holyoke, MA
The best primavera pizza! Lots of garlic and veggies! Fast service with nice people. It’s my favorite pizza place I’ve found in my time here in MA. Whole wheat crust on a personal size pizza is a great option. I just wish it was an option for the other sizes as well.
Lauren F.
Place rating: 5 Ludlow, MA
Just my favorite pizza. Never disappoints.
Doug M.
Place rating: 5 Los Angeles, CA
Great pizza, always busy, always nice. The owner says hello anytime he sees you, and seems to take a very hands on approach to his business. Excellent crust, nice selection of specialty pizzas. A little pricey, but worth it.
Scott B.
Place rating: 5 Agawam, MA
I eat there often. From pizza to veal parm dinners to grinders. Never had a bad meal. The staff always remembers my name. Pizza is excellent with enough toppings you don’t need to order extras. With so many pizza places around they really stand out. not a big place so it is mostly takeout. great lunch deals as well. Many times a place with great pizza doesn’t do other things well. Not here. Real veal and generous portions. I try to eat there at least once a week. Easily the best pizza around. I would tell anyone that wants a great pizza or Italian meal to try Bella Napoli.
Kevin B.
Place rating: 4 West Springfield, MA
We get the Napoli white about once a month and it is excellent. Plenty of garlic and really great flavor. This particular pizza is the best in the area.
Barry G.
Place rating: 5 Watertown, MA
A big Kudos To Jerry and the whole staff at Bella Napoli. If you don’t know about them already, you should. The food is top notch, home made, and fresh. The pizza is great, terrific crust and lots of toppings lasagna. So good. Salads, great. chicken marsala and francase… so good! Basically, everything is. it might be ‘standard’ italian fare, but it is well done, fresh, and cooked to order. I ate there quite often when I lived down the street, and had them cater as well. Great prices, great service, great food And they remember you, w which is always nice. It is a local, small, family owned restaurant that cares about its neighborhood and offers great food. stop by and try it! and try the tortellini soup if they have it that day. Also SOOO good.