Safeway

like all my day’s God bless me to wake up I make the best of them. I refuse to let any thing else prevail ! My safe way store (one that the deli person did not want to sell me any food she wanted it all to her self to eat LOL) today really, really went beyond to help someone like my self. I hell of apericate the very helpful employee Leonard’s help, all so the nice lady behind me that seen me struggling to reach those potatoes chip and help me bless her ! Back to the store helper Leonard you knock it out the box. Thank u safe way, I’ve never let One bad experience keep me away from a place I’ve known since I lived here in West Sacramento!

Friendly staff. They get pretty busy during lunchtime/​noon time. Can be a but scary… A lot of weird people walking around. Keep your valuables hidden!

The beggars, homeless, hapless and intoxicated are more important than paying customers. Raley’s has a security guard, Safeway, not. They are in their own little heaven in that shopping center. Going to Raley’s since the safeway people need to keep up the flow of transients for some odd reason. The dumb people who give cash to these people make the problem worse.
Tired of the hassle.

Ok I love Safeway, when they have sales! They have great prices! GREAT SALES! (read the fine print!!) However, if there is NO STAFF to put the boxes, pallets and or products away! Normally this store is packed with friendly staff all over the store! Not this visit, very disappointing, and super hard to navigate thur the crowed aisles. Then after all that there is only one cashier! And he had an attitude! But I got what I came for and survived the pallets & pallet jack!

if you really want to be asked for money by a mentally ill homeless person or a drug addict, then this is the place to go. the outside smells like pee and death, but the inside looks like a regular safeway. for the full odor extravaganza, visit on a hot day after the bums have been enjoying the shade all day.

First off theres NO Pharmacy, floral dept or starbucks. The store is in a shared lot but thdre is plenty of parking. The lot is usually scattered with homeless folks spanging. There is a Chase Atm and redbox right inside the doors. The store is clean well lit and stocked all the time. The customer service is lacking urgency. The lines are usually long durring the day and on the first and fifth of the month every welfare and social security recipient is there so avoid it on those days.

I actually like this Safeway. We come here for lunch often as their sandwiches are the bomb! and a good place for soup. The employees are generally nice. My only gripe is the homeless pandhandlers that I come across 99% of the time that I come. Sometimes it is several different ones when coming into the store and when going out. Dont get me wrong, I actually have a soft spot for the homeless and donate to Loaves and Fishes regularly but it is off-​putting as a customer to be accosted every single time I go. I think Safeway needs to have someone patrol the lot at all times or think of a place where they can be like a booth or something where customers can give if they choose to instead of allowing them to directly approach customers at the door or at their cars. I am definitely more «aware» when I come here and quite honestly probably would never come here at night.

I am rating this higher than I should because it’s the best Safeway out of my options. The parking is easy if not a bit shady. I do get asked for money but that happens at EVERY Safeway that is around me and at least here there is space to navigate around the homeless people. The selection is smaller than other stores as it’s a smaller store. The produce is a bit dodgy and I always find expired products on the shelves.
I do however buy all of my alcohol here as if you buy 6 bottles, the prices are inevitably cheaper than BevMo or the wine one (can’t think of the name right now). However, EVERY SINGLE TIME I buy my margarita fixins the late middle aged women that work there have something to say about it. Sometimes it’s just, «WHOA, having a party are ya?» but more often than not it’s, «That’s a lot of alcohol!» THANKS SAFEWAY LADY!!! I sure do love comments from strangers on my alcohol consumption. Why make a sale where you get an additional discount when you buy 6 and then judge the people that buy 6 bottles? I used to just laugh or smile but my new favorite reply to the having a party question is, «Nope… just a regular Tuesday night!»
So, expired products, rotten produce and nosy cashiers but there is plenty of parking and escape from the beggers is possible. The Safeway on 19^th street is too stressful and takes too long to get in and out and the one on Alhambra is the UNSafeway. West Sac is the best option of the ones I have.

15 people in line, CALL FOR MORE CASHIERS!!! Safeway proves that customer service is dead.

The youger Cashiers are usually very pleasant! The older ones not so much, the same lady always asks if its me in my ID when i buy alcohol. But the younger ones are great and remember me. Today they even told me my vodka was on sale. Lol! If I hadn’t purchased all 3 remaining bottles yesterday I certainly would have appreciated it.
The only time I ever ordered a sandwhich from the deli I waited while the couple in front of me ordered theirs for about 20 mins. Mine took about 10 mins. very very slow. I waited 30 minutes for 1 sandwhich…

«The mark of your ignorance is the depth of your belief in injustice and tragedy. What the caterpillar calls the end of the world, the Master calls the butterfly.»
So, I read a Unilocal review that began with a quote about tragedy. I’m going to start doing that. I figure my quotes will devolve into Miley Cyrus lyrics at some point.
I want to talk about a problem endemic in the Safeway chain — the corporation does not put a premium on the customer service of their cashiers. Let me tell you that it has gotten to the point where I only buy a couple items through self check out, or a lottery ticket at customer service. And no one is ever at customer service to assist.
Unlike other stores, where a CS manager watches the lines to ensure they don’t build, Safeway cashiers seem to be charged with the duty of calling in help on their own. They don’t do it. I have a dozen stories I could tell, but you need to know one thing: there is no reason to shop here. Everything at Safeway is available somewhere else at comparable (or lower prices).
But I had this philosophical breakthrough: just because someone is trying, or even apologizes for doing a bad job — I don’t have to be ok with it.
The last time I came here, the cashier apologized for the wait (which she precipitated by having an unduly long conversation with the customer in front of me.) I said it was ok, but it wasn’t. It wasn’t ok. This ALWAYS happens at Safeway.
It seems I am the caterpillar, and Safeway would have me believe it is the Master.

Reducing to 2 stars for continued bad riff raff in parking lot and meat now only 30% off. Miss the 50% off.

I wish I could give 0 stars! I had to do a quick run today and the ground turkey was slimy and it was expired by about 4 days. I talked to the new store manager and he was very understanding and empathetic, the only manager that has been willing to listen.

I like this safeway store i really do but they are things that make it unlikable.
The store has been there for along time it looks pretty old and its small but that’s ok. What makes the store horrible is all the homeless people begging for money outside of it, i try to help them out but i cant help all them.
Inside the store is pretty clean they do a good job of maintaining it which is pretty good, considering ive been to other safeway store’s that are dirty.
Customer service. For some reason the employee’s here really rub me the wrong way. I find them pretty rude i dont think they do it on purpose i guess its just there personalitys but out of all the people who work there i know 2 nice women who work here thats it.
This safeway is not perfect from the mass amount of homeless people to the rude employee’s. I still come here this is my neighbor hood market and i will still shop here.

The deli area, the morning employees that helped me before lack on costumer service. Very rude and can give you the nastiest attitude. Some employees are slightly rude or nice and some just plain very rude. Overall most employees excluding deli are great on their part, providing costumer service. I can’t guarantee that most do provide it because sometimes cashier/​s can be rude as well, but I only experience that in the morning shift.

My wife went shopping there yesterday and could not find a grocery cart. After inquiring of staff why there were no carts, staff said that «they take them», referring to the homeless persons, and the druggies in the parking lot. It is NOT an issue of impoverished people, but of SAFETY of staff and customers.
This is the worst shopping center in the Sacramento area. Safeway should increase security procedures… or customers will leave in droves, including us.
Does corporate headquarters know about this?
We have been Safeway supporters… that may end soon.

For me to take the time to write this means your store is horrible!!! Bad service, didn’t go out of the way for me at all because I had to bag my own groceries. Which is usually ok. But the fact that no one was there to do it even though she kept calling for help. Then the light was on at the register yet I had to find the clerk to check me out!!! I would fire all of you useless, unhelpful people at this store!!!

This is the worst Safeway I’ve shopped. The lines are continuosly long and never an apology once you’ve reached the checker; at least an ‘I’m sorry for the wait, how are you?’. I always feel unsafe because this particular store attracts the homeless who are a bit on the crazy side and have no shame in their begging game. The only reason I go to this store is convenience. The bakery items are just OK– the Chedder Bagels are always burned, the Parmesan Olive Foccacia bread often times tastes like Jalapenos. obviously the baker is using the same cheese. Just terrible.

This safeway is absolutely terrible. Most of the employees are nice but very long checkout waits, they run out of things, and strange people lurking inside and out. We have been approached by some crazy people inside and have seen strange people hiding behind the vending machines outside. Very scary! We refuse to come here as we feel unsafe. We have taken our business to elsewhere. (Seriously I would rather even go to Walmart than here and I hate walmart.) I have complained to thier corporate office several times and they do nothing. Do yourself a favor a shop elsewhere.

The sandwiches are good, although I have had a greasy breakfast buritto from here. Although, you do have to tell them how to make your food for it to come out right. Customer Service has always been good here. The parking lot is a little sketchy but I’ve never had a problem with the people begging, they just ask for money like everywhere else. It’s the same in South Sacramento, they are everywhere. I’ve also never seen rotten produce like the people above, guess I’ve been lucky.

The people that work here are nice, but that is the only good thing about this place. Bum city! I can’t get out of my car without being asked for money. I even had a lady knock on my window while I was on the phone to ask. And then I get approached again on the way out. Raleys is down the street, go there instead. I am military, so I’ll drive to the commissary even though it’s around the corner from my place.

The most disgusting Safeway I have ever been too. I live near this location and will no longer go. I opt to go to Raleys and pay their prices simply because of constant BUMS, beggars and scumbags. I like only two of the workers, the rest are white trash bum like. It is scary at night. I will not go without my straight blade and let it be known I am carrying one. I keep my pepper spray out too. So dissapointing. I go to the one in Carmichael, and can see the difference immediately upon entering the parking lot. This parking lot needs to be torn down and re done. Get new stores in there. Liven it up. It’s so trashy and bringing down West Sacramento instead of the opposite… and while your at it HIRE SECURITY! The rotten scumbags won’t go where they aren’t accepted!

While West Capitol is getting better, there are still some sketchy folks hanging around this area, and the Safeway parking lot is not immune to that. Unlike a lot of the reviewers, I’ve never been bothered by anyone (knock on wood) walking to and from the store.
The store looks like any other Safeway. It’s organized, clean, and well stocked. Definitely nothing like how it looks outside. The staff that I’ve encountered have all been really friendly asking if I’ve found everything I needed. The clientele is not even those sketchy people that you see outside, so you’ll be safe inside this Safeway!
Having a Safeway card is a MUST! Save a lot more money with that card!