Dunkin’ Donuts

You know that Katy Perry song in which she lists a bunch of instances and their opposites? Hot and cold? Up and down? Kissing and making up? Kendrick Lamar and Drake? Something like that… Well she’s got a song for extremes, but if she made a song for how I felt about this particular Dunkin, it’d probably be just like «You guys are lukewarm, and floating midway in-​air». T.I. wouldn’t approve of their mediocre.
The customer service varies from visit to visit, I guess because the workers tend to live out their daily moods? There are some days where I walk in and I’m their best friend, then other days where I’m just like, «Damn, can a brotha get a smile… And a SOFT croissant?»…
Segueé into the food… Nothing out of the ordinary. Other than the fact that donuts and other bakery items tend to not be very fresh. Not sure if they even bake stuff on the premises, or if they just have another nearby store cook their stuff. But my donuts are usually hard and drier than British humor. Drinks are usually a hit-​or-​miss. Sometimes I wanna just kiss whomever made my iced latte, iced tea, or pumpkin coffee. Other times, I have the urge to put on one of my old green aprons (from my tenure at the «other» place) and show them brewing proportions. I think some of the employees don’t understand coffee-​to-​water ratios, so the finished results end up being weaker than Miley Cyrus’s cup-​size (what’s it, like an A-​minus-​minus).
Best time to come is when they first open. Or at night. At least in the late evening they’ll give ya something that’s getting tossed out before it reaches ultimate hardness and can be used to take out Goliath.

Small but ok if your getting coffee to go. Very accommodating when something is wrong.

On Monday, May 25^th I visited this location through the drive-​thru. I asked the lady what different flavors of coolatas they offered. She rudely replied «we do have a menu, do I have to read it to you?» She continued giving me a bad attitude and a hard time as if she did not want to take my order. I kindly told her to have a nice day and drove off to Starbucks drive thru in Wayne. At Starbucks, I was treated with respect and courteous service and I enjoyed my delicious caramel crunch frappuccino with a cookie straw. Remember Dunkin Donuts that profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. I will no longer boast about your business. The worst experience one can face in a restaurant is not bad food (because you can change your meal) but BAD customer service because that impression will remain forever.

Service is Great food is Great, notheing like spending money where you get Great Service.
Thank you and enjoy your day.

The Ice coffee here always taste stale and bitter. Don’t know why I even bother. Seems like they don’t use real DD coffee or mix in decaf coffee. Ugh.

The best. Friendliest people. Love it.