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+1 877-888-5770
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| 2000 Palm Beach Lakes Blvd. Suite #301, West Palm Beach, FL, 33409 | |
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1.8 miWest Palm Beach
3.1 miMangonia Park
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Specialties
High Quality Automotive Warranty Service Coverage. Turnkey Auto Group is one of the nation’s leaders in the field of Vehicle Service Contracts (VSC). In these hard economic times people are holding onto their vehicles for longer periods and often past their vehicles original manufacturer’s warranty. Many individuals are not able to obtain financing on a new vehicle, and the others cannot afford one. It is becoming more and more important for consumers to keep their vehicles on the road, and to avoid any expensive repairs.
History
Established in 2007.
Turnkey Auto Group is a Subsidiary of Fidelity Mutiual Life Inc., A full service insurance agency licensed to do business in all 50 states and Washington DC. We saw an ever growing need for extended warranties due to worsening economy and individuals and families holding on to cars for longer periods. Many of these families would not be able to afford an extensive breakdown so we partnered with the best insurers in the business to help America with the growing need for coverage. Turnkey started with just 1 office and less than 10 employees and has now grown to over 300 employees and 25 branches across the United States.
Meet the Manager
Lauren C.
Manager
Lauren has been the customer service manager of Turnkey for 2 years. Her number one priority at Turnkey is customer service and doing everything that she possibly can to satisfy each and every customer. She is also responsible for the training of all of our customer service representatives as well as assisting our Chief Compliance Officer to review customer complaints and come up with better ways to avoid them. Lauren is in constant contact with the managers and owners of the 25 Turnkey branches across the country as well as their sales staff to come up with better ideas to provide the best service to our clients. With over 300 employees at Turnkey located in several different states across the country, She stays quite busy all the time. Lauren directly oversees the hiring and training of all of our customer service and Quality Assurance representatives. Turnkey does business with several thousand new and existing customers every month and there is no better CS Manager for the job.
