Heath & Co

Wonderful customer service! I needed a quick repair for a lamp, as I was having a party that night and that lamp basically lights the whole room. They did it while I was there even though they were busy. It’s a shop with an incredible inventory and a helpful staff. Thank you!

Wow! 5 stars may not be enough, what a fabulous store full of treasures (new and old) and widest selection of shades I have ever seen. Our service from Eric was exceptional. He knows his business, inventory, respected our parameters, offered helpful suggestions and covered all the bases including checking the electrical cords. Our lamps came out looking MUCH better than how we brought them into the store!

Brought an antique lamp in for re-​wiring. Service was quick (2 days) and very pleasant staff. Also a great selection of lamps.

How did I not know about this jewel box ?
Just purchased a home. Working with a wonderful designer. She brought me here to find shades for lamps purchased elsewhere.
They have a HUGE inventory. They have a place for us to try new shades on lamps. They have a knowledgeable, friendly, helpful, professional staff that can assist. They do not rush you into purchasing.
We ended up with 6 amazing shades, ordered two specialty shades and purchased new hardware.
In addition we found sconces and lanterns that I am picking up today!
So unique, so beautiful.
It is impossible to stock every shade in the world for every lamp. Sometimes you have to order what you are looking for.
I highly recommend Heath Lighting.
They have it all — gorgeous inventory, knowledgeable staff, repair services

A great location in a little cluster of unique antique stores. This store is THE place to go to for lighting. There is a huge selection, and everything is so packed it is hard to see everything in just one visit. The prices are reasonable for the design and quality of the fixtures.
The fact that they offer repair and custom services is a unique touch from the lost days of specialty shops in my opinion. There are no specific styles here and a variety of functional lighting options so anyone and everyone is able to find something here. (Except for that Ron guy in a previous review. I don’t know what his deal is though.) But here is to real people. Real reviews.

I love this shop! They have an exhaustive selection of shades, finials and merchandise. If you want an object made into a lamp, they can do that. If
you have a light that needs rewiring, they can do that. If you have seen
a lamp somewhere and have a photo of it they can probably find the
vendor and order it for you. There is a reason all the designers are
parked in front of the shop. Old lights, antiques, smalls and odd things
that have found a place in the shop always make it a great place to
check out. You won’t find a better staff anywhere!

STAY AWAY! THEY WILL BURN YOU!
A couple of months ago I ordered a custom lamp shade from Heath and Company; nothing exotic, I just wanted a specific size and color (black exterior/​silver inside). Because lamp shades are their core business, I actually expected them to have what I wanted in stock.
Because it was a special order they required a deposit up front, more accurately they demanded that I pay the full purchase price at the time of the order. That of course meant they recouped their full cost right away, and also immediately received their full profit. It also meant that I had no leverage with them should future problems develop, which they did.
They did say that it would be four weeks before the shade would arrive.
After not hearing from them after four weeks, I called to check and was curtly told that sometimes deliveries could be up to five or six weeks. There was no effort to look up my order or track it’s specific procurement status.
After the fifth week I called again, and was told that it still hadn’t arrived. During that call when I inquired were the shade was shipping from, I was beyond amazed to hear that it was being manufactured just down the road in Miami! I then asked that they call their supplier, verify that it would in fact ship within the following (sixth) week, and call me back to confirm that fact. They did not bother to do this. Finally in the beginning of week seven they called to say that the shade was in and could be picked up, which I did the following day.
I brought the shade home and immediately installed it on my (floor) lamp. The workmanship looked outstanding, my color choices just what I had hoped for, and I was happy at long last. But, after sitting in my living room and looking at the shade throughout the following day, it began to occur to me that the shade looked smaller then the one it replaced, which had already been discarded. So, after measuring it’s actual sizes and comparing them with their written order, it confirmed that all dimensions (top and bottom diameters and height) were ½ to a full inch less then had been specified. Although I really didn’t want to wait another seven weeks for a replacement, I called Heath and Company to inform them of the discrepancies. The person I spoke with said that they would refer the problem to the owner, Alan, who would get back to me to work out a solution. And, here I sit a week and a half later, still awaiting his call.
A HUGE «F» FOR HEATH AND COMPANY! THEY FAIL AT CUSTOMER SERVICE, AT EFFECTIVE AND EMPATHETIC COMMUNICATIONS WITH THEIR CLIENTS, AND IN ANY MANNER OF ETHICAL BUSINESS PRACTICES.