Since our children are young adults we never find ourselves shopping here. However yesterday we needed to purchase a toy to take with us to a charity event. We found ourselves in the section most familiar to is from years ago-Thomas the Tank Engine. Our youngest son was on the Autism spectrum and the only toys he played with for years were trains and tracks from Thomas. This Toys R Us had a tremendous amount to choose from. It was almost overwhelming. We were struck with a lot of memories when we saw the pieces our son had and we even sent him pics of some if the new stuff. While we were walking down memory lane 4 different employees stopped and asked us if we needed help. That is great customer service! The store was clean and our check out process went quickly. They have so many items that I can’t imagine anyone leaving empty handed.