Goodyear Auto Service Centers

I’m am SO dissatisfied with this auto service center. The first time I was there for an oil change and free 29 point inspection, they didn’t even explain or point out the issues that they found in said inspection. They just slid the inspection review form towards me when I was paying, and then took it back immediately after I paid without explanation! If my roommate wasn’t there to snap a picture of it, I would have never known about the potential issues my car had.
A few months later, I was looking under the hood of my car, and I noticed that my engine air intake pipe was just dangling. I reattached it and tried to pull it off to see if it had just wriggled free on it’s own, and I found that there is no way that it could have just came off. That means that whoever did the 29 point inspection just left my pipe hanging there; one large bump and it would have been left in the dust!
The second time, I had made an appointment online for an oil change for 5pm. I got there at about 5 minutes past 5pm due to extremely heavy traffic conditions, and the general manager of the store told me that it was too late and had already taken other cars (which was hard to believe given the near empty lot and empty store). He said he’d have to take me the next day, even though they closed at 8pm that day (3 hours to get it done!), but my guess is that he just wanted to get out early.
Not to mention that they are absolutely rude and have terrible customer service…
I will NOT be returning to this Good Year again. If I could give no stars, I would.

Got my breaks done here and they failed to tighten down the lug nuts which cause the tire to fall of while the vehicle was in operations doing over $ 2000 in damage to my van. Do your self a favor and go to ANYONE else.