VCA Cabrera Animal Hospital

Made an appointment on a Tuesday over the phone, I arrived early, walked around the waiting room when I came upon a flyer that advertised half prices on vaccines & other shots for my pet on Wednesdays. Annoyed as hell, I rescheduled for the next day. Wasted my trip because employees lack of interest in customer service; no one advised me or gave me better options for my appointment. I think I speak for all new clients through this review; people like to be informed, it shows that you value their time. I will try to find another animal clinic after this next scheduled appointment.

I think dr. Mark Leichty is the best of the best. When I adopted my Labrador retriever mix Luna from the Broward Humane Society, they gave me the information of this location because they have some sort of credit for adopted pets and thank God I knew about this because Luna was a very sick puppy from the start, but every time we met with him he made sure we were trying everything possible and would even check up on her progress by phone on a daily basis. After the wonderful care my little girl has received I wouldn’t go anywhere else.

I have to say that this place is quite the step up from the other pet clinic I used to take my dog to. My dog had a recurrent ear infection that I was pulling my hair out trying to fix. I have some medical experience and I knew that a recurrent ear infection wasn’t ‘normal’ as the vets said at Banfield of Flagler where I use totals my dog before coming here. The doctor who saw my dog, a young African American woman took one look at my dog’s ears and told me she could solve his problem and she did. I’ve been a fan ever since. I love the service here and the staff is great.

I’ve been taking my labrador, Duke here since I adopted him from the Broward County Humane Society. He was malnourished, underweight and had a severe case of kennel cough. He almost died within a week of bringing him home. The doctor provided great service and was clear with instructions and care which we followed to the letter. Duke is now a healthy and happy 90 pound part of our family and we continue to go to VCA Cabrera and will refer others to their office also.

Dr. Cabrera is a wonderful doctor. Great customer service from everyone. And this isn’t just because of the great outcome, they really do have great customer service.
I had taken my Golder Retriever, Lady to another specialist who gave me a horrible diagnosis– a bilateral ablation– meaning they would need to take both her ear drums out leaving her completely deaf. However, I decided to take her to Dr. Cabrera who treated her with intensive medication for 2 weeks and gave me wonderful news: No Surgery! All she needs now is a deep ear cleaning and monitoring.
So, if you have a dog with ear flaps, make sure to keep their ears as dry as possible to prevent infections.

Misdiagnosed my dogs causing a trip to another vet. Thankfully all is well now… no thanks to their care.

I have been going to Cabrera for 10 years now, and this location since Friday.
I have no complaints on them. They are very attentive and care for the animals. You can do appointments of walk in. They call you in by the dogs name which I think is cute. They answer all you question and you can call them and ask more question. They have a full service hospital so its good for any emergency you may have with your pet. The prices are a little expensive but the quality and service is exceptional. You pay for what you get.
My Maltese has been a regular at Cabrera’s since there previous location.
So now I took my pug puppy in for puppy shot and to check a spot on her eyes. She was a little nervous at first but as soon as they showed her a cookie she was willing to be stabbed with a needle and have her eye check out. Luckily everything was fine and she is in good hands.
When we were leaving she wanted to stay. It was the cookies…
I’m very happy with my choice of vet and wouldn’t go anywhere else.

I’ve been coming to this veterinarian’s office for about a year with my Yorkie puppy and do not have one single complaint. The quality of service here is fantastic.
Every single time that I bring Lily (my dog) to the vet’s office, the next day I get a follow-​up phone call to make sure everything is okay. That type of service is tough to find. Lily was spayed here and she also had a growth removed from her head here. She also goes for shots, regular exams, etc.
Dr. Mark is the vet that usually sees Lily. He is always great and patient and makes sure to answer every single question we have (and sometimes, there are at least 20 of them, lol) .
Today, I’m taking my new yorkie Pixie for the first time and am confident that the service will be as it usually is: PERFECT.

I originally had a review up, it was harsh but the truth. He personally called me to tell me it was lies and basically asked me how would I like it if he called my husbands company (by name) and told the owners (by name) with lies about him.
I took my review down out of diplomacy. As soon as this happens a five star faceless no profile review pops up. I am compelled to rewrite my review.
*He told me there was nothing to do, my dog could only be kept comfortable until he died of lymphoma. He gave him one month to live.
*I was verbally mistreated by his staff on a day he wasnt there, I went to pick up more prednisone to keep my pup comfortable (he only gave me enough for 2 weeks) the substitute vet said she would report the incident. It wasn’t reported, and my appointment never showed up in his records, so he figured I was lying about the incident.
*There was a puddle of dog urine in the waiting room on my last visit. It wasn’t from my dog.
After all of this I took my dog elsewhere, they treated him. He lived 14 more months and did incredibly well on Chemo. I have records of all visits to both vets.

We were treated in a very insensitive manner considering we were going through a very rough time with our ailing dog. After the dismal service and getting a prognosis of less a month survival rate for our dog we went somewhere else for treatment.
Our dog lived over a year longer while we encountered humane and sensitive behavior elsewhere.