Firestone Tire & Service Centers

I made an appointment for 10:30 to have my oil changed. When I arrived, I checked my car in and informed the man I talked to that I would be running next door to buy a few groceries while I waited. He told me the car would be done when I returned. I returned just around 11 and my car had not moved. At 11:15 they finally took my car in, and I waited another 45 minutes while they changed the oil. While waiting, I noticed how chilly it was in the waiting area, which was the fault of the front door being propped open. An elderly man sitting next to me complained more than once, but no effort was made to close the door. The men in the garage were yelling loudly about the cars they had to do that day, arguing over who would take which car.
Overall the actual service done on my car was fine, but the in-​store experience was terrible and slow.

This was my go to place for tires I have been coming here since 2009 ever since I moved to the shore. I’m not sure if it’s the Sunday staff or they no longer have the people they once had. First they all look like they don’t want to help you the guy behind the counter never looked up to make eye contact. I asked if he can do a simple plug on my tire which was already off the car and the screw was still in it. Now mind you its 3:45 and they close at 6:00 the guy turns me away saying they don’t have time. WHAT? you don’t have time for a five minute plug and twenty dollars towards the daily income. I went to auto zone and did it myself for seven bucks which I had really no time to do that’s why I went to you slackers. It’s not our fault you guys hate your jobs. Go to college and maybe get something better.

Taken my car in twice, once for brakes and once for oil change. Both times work was done promptly, good price on a synthetic oil change. Put in some extra effort with oil change since there was a leak and scuff plate needed to be cleaned up. Gave me full report on the fluids, tires etc. which should be standard for any auto repair shop, but was appreciated. Also report on what should be done which of course is smart marketing but should be routine as well.

Great knowledgeable staff. When you drive up to New Jersey from DC almost on a weekly basis, you’ll probably have to change your tires pretty soon.
The only problem is that they’re pretty booked. So make your reservation ahead of time.