Dolphin Pool & Spa Supply

This review is so overdue. We’ve been coming here over 20 years. Dolphin pool and spa supplies is the best pool store on the west side. They’re well stocked with everything your pool will need. The owner Murray Hunt is a friendly guy that run a clean place with a large selection of supplies in stock, and he’s always there. He’s knowledgable, makes good suggestion and very helpful. If you need any work or repairs on your pool/​spa equipment they have johnny on the spot service workers that will come out and fix the problem. From cleaning the pool filter to replacing the lights they got you covered. They’re a reasonable, honest and reputable company. Plus they have free parking on a private spacious lot in the back that’s never crowded. Which is convenient for hauling chlorine and other heavy pool supplies to the car.

Got here to buy some floaters for a pool party. To start off the owner was really not welcoming. We asked where were all oh his floaters and he guided us to the aria. Only after asking him if he had any swan floaters her said «yes, I’ve got some in the back». The owner explained that the swan floater is expensive and he cant do anything with the price for some reason… The floater cost 79 $ the same exact floater (from the same company and size) costs 39.95 $.
After Asking the owner why the floater costs double the price and trying to show him the internet prices he got really rude and starting taking to himself about how we can go somewhere else.
Hw literally did us a favor and refused to help us with any other items we needed.
The owner even took our drivers license number, all of our privet information — as if we were to dispute and run away.
Rude customer service, high prices and very limited selection.
Will never go back.

Old school place. Felt like I was back in the late 70’s. If the guy behind the counter was smoking a cigarette it would have been perfect.
I had some dumb questions. He had answers. I got what I needed at a good price. I will be back.
I gave 4 stars instead of 5 because the stuff was not free and I am a jerk.
But you can feel good about going here.

I’ve been in the store for over 10 years off and on.
I’ve had adequate service, advice and solutions. I thought it strange that
some customer suggested that the one-​star ratings might be due to
the customer’s character rather than the experience they had.
Based on the extreme 4 star and 1 star reviews, I’m reticent to take my
$ 2000+ repair to Dolphin. The owner hasn’t responded to the negative posts, and no one seems to be in the middle.

First time. I met this guy, i guess he is the owner. larry? I stopped in with pool repair man to get info on a heater. Larry was very rude to both of us. I chalked it up to just being a character. The store is a mess. old west hollywood lots of clutter but i figured this old guy is still open after this long good for him. Well. flash forward 6mths. i need a part for a heater. We give him $ 360 for part. ITs not even out of box, and once its brought to site. its the wrong one. we go back. Larry. now is very rude. extremly rude. «nope its a highly sensitive electronic part. «» ok larry but its just as you gave it, not even out of box. NOPE, NO REFUNDS OR EXCHANGES. do not do business with the person he is a crook. and he is slightly off mentally i mean its like he is not working with all the parts upstairs its a bit scary.

Excellent Service and Support
Is twenty five years of experience long enough for you to take my word that Murray Hunt runs a really good pool supply company right on Santa Monica Boulevard in West Hollywood. He has all the chemicals and equipment repairs you need plus those little extras that make using your pool when the kids are coming over a blast. This family owned business is worthy of your support, and has certainly earned mine.
Neil McLeod DDS

ONLY place to go (and support small businesses hello!) if you have a pool. They know everything there is to about pools and even answer your dumb question without attitude. A huge plus for the City of Angels.
Thanks!

Great place. Makes me wish I had a pool to enjoy a good swim. I haven’t needed pool supplies in ages, but I can tell this place has it’s act together.
If you’re in need of pool supplies, you owe it to yourself to check it out.

Hired them to install a new pool pump motor and they came out the next day installed it in less then an hour and were cheaper then anyone else by $ 85.00. Need to buy some pool patch and stain remover and they told me how to use both and did not try and oversell me. Murray is great on the phone or in the shop. Yes the store is small and cramped but that only adds to the character. You can go to Leslie’s and they will rip you, lie to you and then up sell you again. TRY DOLPHINS and speak to Murray you will not be sorry.

Murray is wonderful… He has been so amazingly helpful over the 28 years that we have owned our home… knows me and knew my husband by name and has given us a small town kind of personal service. His prices are very fair and his pool servicing is great! Thanks Murray!!!

Murray is the rock star of pool supplies. I’ve been going to Dolphin pool supply exclusively for 15 years. I wouldn’t go anywhere else! You won’t find a more mellow and knowledgeable guy when it comes to caring for your pool!

I just wanted to respond to a couple of the negative commenters on here. I’ve gone to this store several times and wanted to comment on my experience — which has been different than some of theirs.
Sometimes when you hire a contractors or an installer, they might not always be the peppiest — but you don’t hire someone for the pep, you hire them to do a good job. While I typically like the people I work with to be «personable», sometimes they’re not — and if they offer a great service I don’t really fuss over it. Truth be told, all I’ve ever purchased here were spa chemicals, but the owner has always been more than helpful in pointing out what I needed to purchase. He even steered me away from «stabilizer» which I requested and he told me I didn’t need.
I’d say he’s a good guy. And to the other people who have said «he turned down a 2k+ job» — For some people it’s less about money and more about the type of people and job that they are working on. Many small business owners don’t want the head ache of pain in the ass clients. If you’ve had to deal with them, then you know. Over time you develop a keen sense of sniffing them out. They tend to be that same type of customers that turn around and bitch, complain, demand refunds, and make negative 1-​sar comments.
Some customers are just not worth the time it will take to service them. I imagine this is what he is responding to. And I wonder if he were allowed to rate customers on a 1 – 5 star rating, if some of them would receive a 1-​star.

Forget those one stars.
Murray is a professional! If you want your hand held, go to the lonely hearts club.
He is super knowledgeable and his prices are in line with the big guys.
When you need outstanding assistance, he’s your man!

I called Thursday to set an appt to fix our pool pump. I told them our property manager would call back to give them a time. The property manager failed to call so when I followed up today they said «we were all geared up to help you yesterday but now it’s too late.» The person I spoke with didn’t seem remotely interested in new business and his behaviour was very strange. I asked at what time would they be available and he said that we sounded kinda iffy. I said there was nothing iffy about our situation, our pool pump is difinitely broken and needs to be replaced or fixed. He said maybe Monday. I said great what time? Because Monday was after the holidays, he didn’t want to commit to a time. When I tried to get him to be more definite he said he was no longer interested in helping us. Wierd.

i don’t know much about maintaining a pool, but have gotten many supplies, chemicals and doohickeys here. the gentleman who runs the place has always been very very helpful, has never looked at me like i’m a complete dodo for saying, «can i get some of this scrunchy filter stuff…» and «do you have the thing that goes here that connects this to that…» i can usually get most of what i need at home depot, but i like supporting smaller stores. this is a small store and the stuff is very close together, so you will not fit in it if you are a bit large. just saying.

The guy who owns and runs this place is NUTS. He’s like the Dude in the Big Lebowski. That’s fun in a movie, but terrible in real life business.
I called to purchase a new pool heater and have it installed. That’s a $ 2000+ job. I asked at one point if Dolphin does installation of pool heaters purchased elsewhere, and he said no. That’s fine, so I went on to ask if a technician could come take a look at my pool, verify that I was purchasing an appropriately sized heater, and help me move forward on my purchase. The owner said, «I think… no.» I tried to explain that I would be purchasing the pool heater from his company and that I wasn’t trying to waste his time, but he still said he’d rather not. What? When I asked why, he said he just didn’t want to do this job anymore.
I was polite and courteous to this man, and more important, very willing to purchase a pool heater from him. Why on earth would he suddenly decide he just didn’t feel like it? He is unprofessional, mercurial, and bizarre. I wouldn’t trust him to complete a job or follow through on his prices. What a weird experience and a waste of time.

Keeping your pool well maintained may seem overwhelming, but if you are even a little bit mechanically inclined and are willing to take the time it’s not that difficult. Check out
for lots of information about what to do. You’ll save a boatload of money as well as most pool guys that come to your place tend to mark up supplies and charge quite a bit for labor.
I live near Dolphin Pool & Spa Supply and go there for everything. The guy who owns the place is very helpful with any questions as well. You might be able to find items on line a little cheaper, but being able to ask questions to a live person with experience is invaluable. I’ve been maintaining the chemistry in my pool and even replaced the motor on the pump when the bearings started screeching — all with parts and supplies from Dolphin!