Lenny Krayzelburg Swim Academy

I brought my child to the Swim Academy initially only for a swim trial. Anna was extremely helpful and gave us a walk through of the facility which was extremely clean too (the other places I visited were not). Throughout the lesson the instructors were very patient with my boy, who started out being Very water-​shy. I was so impressed I had to sign up. We’ve been here for only four weeks and my son is no longer afraid of water and continues to progress and also enjoy each session. I couldn’t be more satisfied, thank you!

This has been an absolute blessing for us. Our kids started at 8 months and 2 years old and both love it. Their instructors, Clara and Bea, are absolutely amazing. The younger is a daredevil and Clara keeps her focused and she’s progressed to the third level quickly. Our oldest is timid, and Bea is patient and kind, never pushing him too hard.
On the (very few) days that they haven’t been able to be there and needed a sub, we have had great experiences as well. Brian and Chris are fantastic, and every instructor is smiling and friendly.
The office staff worked so hard to get our kids in back to back lessons, and when one of the instructors had to switch days, the office and instructors magically made it work so that our kids could keep their same teachers, on a new day, at the same time! I was so incredibly pleased with how they went out of their way to make it work for us. It was beyond belief how much they helped.
If you’re looking for a swim school for your youngsters that teaches them to swim with safety and survival in mind as well as proper technique, I cannot recommend Lenny k swim school more! It is worth every penny and we will stay with them as long as possible!

I’ve been attending this swim school for a while and I’m not pleased at the least. There’s a swim instructor there by the name of London that is extremely rude. She screamed at my child which I found unacceptable. She’s also clearly flirting with other swim instructors while she’s teaching kids. Are you there to teach, or find a date? My little girl is so afraid of water because of this. I don’t recommend this swim school at all.

My four year old daughter started her swimming classes few month ago, with Melissa G., already can swim alone, and loves it. Its a nice and clean pool, everyone is very professional and friendly. I spoke to a manager few times, she always gave me a good advise and answered all of my questions. I give them five stars and recommend to everybody I know!

We’ve been going to this swim Academy for about six months now and I’m very happy with the progress my son has made during that time. He is eight years old and took swimming classes back when he was five. We started from level two and with every lesson my son gained more and more confidence in the water and is now a pretty good swimmer.
I love the fact that if we miss a lesson for any reason it is very easy to schedule a make up class. The office staff is very polite and accommodative and service is very fast.
My son really enjoys the Academy’s reward system where you get stickers that you stick in the swim book in order to mark your progress after swim lessons.

My kids love love love their swimming classes! My daughter’s instructor Art taught her how to swim in a couple of classes. On the first lesson she was uncomfortable just putting her head under water, now her favorite thing is diving! She passed her water survival test and she is just having a blast. And Art looks like he is having fun teaching, splashing water on the kids, spinning around, picking them up and tossing them in, not just the boring but necessary backfloat but enjoying the experience, he gives a lot of energy in the class. The place rocks!

Enrolled my 6yo daughter and she absolutely loves the place, her instructor and the format of the lesson with the instructor in the pool with her. The pool and the changing rooms are very clean and it is never over crowded.

We’ve been touring schools and this was the final we toured. We had heard mixed reviews from friends. Some said this is a cash grab, others really like it.
It was a poor experience. Seems from the reviews this is occurring pretty often. The instructor was a kid and behaved like one from the minute we got there. We knew the minute we walked in we were out after meeting her and seeing what the other classes were doing, but wanted to see what they’d do and how they’d evaluate as this is the 4^th we were checking out. Our kids were taught by Daland instructors and swim level 4 already and have been.
There’s a great saying: if it’s always somebody else… it’s you. From the number of very poor reviews this school has received, we probably shouldn’t have tried it in the first place.
The good news, we found the one we wanted and it was an easy decision.
I really dislike negative reviews as I own a business myself. I do hope, however, they can be of help to the business going forward.

This is a great swim school. The swim instructors are professional and the lessons are thorough. The focus is on water safety. They ensure each child master the important skills before moving them forward. I have seen huge improvements in my son’s swimming abilities since starting at Lenny K.

I recently brought my 5 year old daughter in for swimming lessons. The office staff and swim instructors were fantastic and extremely friendly. I feel very confident about my child’s swimming skills and highly recommend this establishment!

the office staff is very rude and incompetent.
instructors are good but the office staff has to go

After experiencing a complete disaster at the Porter Ranch YMCA. (The Porter Ranch club has by far the best children’s programs to be found except for one huge problem, the swim department. After attending twice a week and closing in on almost 80 swimming sessions I had one bored twin girl and one fearful crying twin girl).
It was Lenny Krayzelburg’s chance to shine and after only seven sessions the crier stopped crying and began to move from point A to point B with her face in the water.
A few weeks later, prior to turning 4 years old, she graduated to level 4 by passing a survival test in which she unknowingly was tossed into the water by a male stranger and she performed it unaffected, with confidence, and ended with a smile. She’s water safe!!!
What had changed for my 3 year old girl? Everything from the way they teach to the instructors.
The office did a great job of assigning instructor Kendall who was confident, very affectionate, smiley, and motivated to help. She built trust with my crier, instilled confidence in her, and motivated her to succeed.
In level 4, with the fearful days behind us, they assigned instructor Clara who brought teaching to another level by holding the twins accountable for their actions, praising them only when they deserved it or as a tool to motivate, and showing sincere joy when one would accomplish a new skill. They love her!
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The techniques Lenny K. teaches are not based on old methods of teaching — such as those used by the YMCA — but on a methodology that is grounded with being on your back in the water. Your child will be so comfortable learning new strokes without fear because they know that if necessary they can revert to the back float and kick to safety.
Each swim technique builds on the prior technique. Proper swimming strokes rather than sloppy swimming strokes are achieved.
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I’ve read the reviews on Unilocal,so let me bring them up to date.
The current set of instructors are trained, understand toddlers, pre-​K, K, etc.,(very necessary) and want your child to succeed.
The pool over the winter has been upgraded with new plaster, new LED pool lighting, the water is warmer and does not fluctuate in temperature, and the actual school where the pool is located has finished remodeling.
The office is a work-​in-​progress. They need to answer phones more consistently, provide their name when answering, and smile more when encountering people.
With that said, they helped select the right instructors for me and when I left behind a bag with caps and goggles, they quickly searched for them, reassured me that they found them, and saved them for me.
I’m reaching a bit by giving them 5 stars. Yet, the knowledge that my twin 4 year old girls are swimmers and not drowners, and if necessary can swim multiple laps is very reassuring. Malibu here we come!

My first experience with swimming classes for my older son was at the Y — lots of kids, floaties, and for most of the 30 minute class the teacher focused on the one kid who was afraid to get into the water. I was so happy to find the Lenny K. Swim Academy. The classes are smaller, and the teachers are so good at giving individualized instruction. Their program is wonderful, with a focus on water safety. My older son took to the water quickly, and is now perfecting a variety of swimming strokes. My younger son started with a greater fear of the water, but is progressing, and all of the teachers have been very patient and supportive. I have also recently brought my 3 year old Foster child in for swimming lessons and he loves the teachers (and I was so grateful that the Academy offered him a few free classes). The reward system is great — stickers and ribbons for different skills and levels are especially encouraging. I have found it very easy reschedule appointments, the current Office staff is friendly and responsive, and I appreciate the recorded calls to remind us of changes in the schedule because of holidays and «Safety Week». We’re very happy with the Lenny K. Swim Academy.

This place is great. My 4 year old daughter has learned a lot in a few months. The office staff is really friendly and efficient. The lady Holly who works there is great with kids and very professional. I would recommend this school to kids of all ages and swimming levels.

My son has been taking lessons here for 3 years now. The instructors are a group of really great young people that make it fun for the little ones, from babies to early teens. The office staff aren’t the friendliest and they have strict rules about cancellations, but the swimming teachers make it worth it.

Friendly, caring and genuine. What more can you want from a school. I was hesitant at first once I read all the reviews but ehh I figured, well crap everyone has a bad day and just went and took the risk. Couldn’t be more happier, my Godson approves and so do I.

I agree with all other reviews, we’ve experienced the same problems with this place, the women in the office are truly incompetent, it’s pretty close to impossible to reschedule classes, they don’t return calls when you need it, only when it concerns them, they will call you, we’ve also gone through several instructors, last minute changes, they call to cancel or switch instructors when you’re already on your way to the school, etc. We’ve been going here for more than a year and we are about to give up. I’ll just have to find a new place if I want my daughter to learn. It was fine while we were in the parent and me class because it’s the parent who’s doing the work, but once you get in private classes then you find out what their school, teaching methods and quality are really like!

I have a mixed feeling about this swimming school. My 4 years old daughter and my 18-​month baby have been going to this school for about a year. They both have been progressing a lot, even my baby is not afraid to go into the water. The school is well organized and the techniques they use to teach the kids are pretty good.
Like the other people who complained, they didn’t like to return call in the beginning but I found that they have improved a lot on this. When I leave them messages, they usually return calls within 1 day. Not too bad now.
I agreed with the other reviewers that the people working in the office are not too friendly. At one time, I was so pissed about this Iady (Ms J) who thinks she knows everything. I feel like I’m paying for the service but not coming to let you give me a lesson. After that, I would avoid talking to her, the other two are okay to deal with.
In terms of instructors, most of them have good attitude except couple I don’t like at all because they don’t know how to deal with kids. The quality of each instructor is so different, so the good ones always get fully booked. The other big problem is that the turnover of the instructors is pretty high. My daughter has been following this instructor for more than a year and all of the sudden, this good instructor left. It takes some time for the new instructor and my daughter to get used to. This is something I don’t like the most. The change of instructor happened three times for my baby class in the last year. It is somewhat frustrating!

I can’t review this place based on swim instruction because THEY NEVER CALL YOU BACK. I have left a few messages over the past week asking for someone to call me back so I can sign up my son for swim lessons.
Nobody has even bothered to call back. If this is how they treat prospective clients whom, presumably, they should be trying to get in the door, I can’t imagine how they treat people whom they’ve signed up.
What a terrible way to run a business! Why Lenny Krayzelburg would lend his name to such a terribly run establishment is just beyond me.

My 3 ½ year old daughter has been going to the LK Swim Academy for over 6 months, and I am very happy with the school and her progress there.
The program itself is extremely well organized and effective. The program centers around different competency levels, with a specific set of skills required to pass each. Progress is noted in a book you receive, and your child gets stickers for each skill passed in a given level. Once they complete the current level by filling up all the stickers, your child gets a ribbon to show completion. Each level is designated by different colored swim caps. There are survival tests which the children must pass to complete certain levels.
The school’s teaching system, combined with fantastic teachers, has worked extremely well for my daughter. She loves getting stickers and filling up her book. It’s a great motivational tool for younger kids.
We’ve had two different teachers, in 1-​on-​1 classes. We switched teachers only because our schedule changed. Both of them have been wonderful with my daughter. Patient, kind and effective. I feel very comfortable with the teachers at the school.
The facilities, inside the New Community Jewish High School (formally west valley JCC) are great too. There’s some construction going on now, but not in the building with the pool and swim school.
The only criticism I have of the school is that they rarely answer the phones. However, when I’ve left messages they’ve returned my calls.