Lucy’s Taxi

The worst cab company ever! Very ghetto and unprofessional! Your better off walking!

Absolutely the most unprofessional taxi service I’ve ever experienced. Called 3 days in advance to make sure I could get a reliable pick-​up to be taken to the airport. I should have known by the «gangsta» voicemail recording that I was not dealing with someone of integrity — yet, I was going by Unilocal reviews on Lucy’s Taxi.
The day arrives that I need to be picked up and driven to the airport. I requested a 2:00pm pick up and gave the cab driver well over half an hour to get to West Haven. Easy.. . or so one would think.
The cab driver kept calling me asking where I was located, which I responded in-​kind, and yet 2:00 o’clock rolls around and no driver. I call and he assures me that he is right around the corner. 2:05 — nothing, 2:10 — nothing, 2:15 — nothing. I wound up driving myself to the airport and barely made it in time to catch my flight.
THIS TAXI SERVICE IS SH*TASTIC!
If you like attitude and lip service, this is the company for you. Stay away, Unilocalers! I’m beginning to think that the previous two write ups were made by the company’s friends.

We ordered a cab for New Years Eve to bring us to and from downtown New Haven. Russell arrived ahead of schedule and even text me to let me know when he was outside. He was very friendly and pleasant. I am happy we found Lucy’s Taxi online and hope this review prompts others to use it. Highly recommended.

I had an extremely prompt and friendly cab driver today. Its so nice to take a taxi and deal with an awesome driver who gets me where I need to go quickly, safely, and efficiently and shows up when they say they’re going to. Awesome.