Never will I ever come back … this people didnt even try to help me they looked at the key and they said nope I can’t help you …
Susan H.
Place rating: 5 New Haven, CT
Responsive and reasonable. Nice guy too!
Desiree D.
Place rating: 5 New Haven, CT
Years ago while in college, I had one of my keys snap inside of the ignition of my car. I called them and they came to the scene of where my car was(Boston Post Rd. in Orange) and they were great. They came out and took it out and gave me a whole new key. This place is great, family owned and has been around for years. Highly reccommended.
Kevin K.
Place rating: 5 West Haven, CT
What a great family who owns and runs this business… I came in tonight with a major problem regarding my vehicle and transponder keys… They took the time and effort late in the business day to make sure my new keys were cut and programmed correctly… Barb, Joe and Andy, thank you so very much guys. Customer for life! KK
Zoe C.
Place rating: 5 New Haven, CT
I called about 15 locksmiths trying to find someone who could get into a vending machine, before a friend recommended Charm’s. They were booked a couple days out, but when I explained my extenuating circumstance(machine was blocking a fire exit and couldn’t be moved without removing a couple of parts – which required opening the door), they figured out how to squeeze me in within a few hours. They got the door open in a jiffy and were able to source the needed part right away. Thanks, guys!