Wright Property Management

Very bad place to consider applying at. The property managers at their Rialto complex said that if a potential tenant had bad credit they just would be asked to give a higher security deposit. Well this turns out to be FALSE and MISLEADING. They deny applicants only for having a low credit score, not taking into consideration solid steady income 3 times the rent. Should be more clear for applicants in the beginning that their credit score is a mandatory 600. So that people dont waste time and money applying. Good luck finding the PERFECT tenant with perfect credit.

This place has been a helpful handful on finding me and my sister a beautiful home, def recommend

The only thing good about WPM is Yvette and Briana. 351 E Rossellen Place owner is the pitts. I have had a broken AC in my apartment for 3mons. I have called about my falling ceiling in my bathroom an no response. The gardeners just blow stuff every where. The fence is falling apart, there are always ants inside and the floor has this gunk all over the floor from the cheap glue they used on the floor. Think twice if deciding to move in thus building. Again, great staff but each building is different so proceed with caution. …

They are flexible in working with potential tenants regarding security deposits. They are slow to schedule repairs. I would be nice to be able to pay the rent electronically.

I honestly have nothing but good things to say about this company. So far each staff member that I have spoken to has been polite and very helpful. The apartment building owner was not too easy to deal with but the staff made sure all my requests were fulfilled. Yvette and Kaylie were the absolute best!!! I would recommend this company to anyone I know that may be looking to rent.

I used WPM in my home purchase. Being that it was my first home, I was quite nervous. John Wright made the process virtually painless (except for the hand cramp I got signing documents). The attention to detail, honesty, and dedication to helping me find a home by everyone at WPM was great. They have a very experienced staff. I called them so many times that I thought they would get sick of me. Despite me calling constantly, they were responsive and communicated patiently from start to finish. I would recommend their services to anyone looking to buy or sell a property.

Crossroads Escrow Services, Inc. has worked with WPM for a long time; I know the entire staff and owners; they have an impeccable reputation, complete industry knowledge, client customer relations as well as a total understanding of their industry.
As an escrow settlement agent for the past 40-​years I have seen most of what takes place in Rea Estate. Escrow sees all aspects of the transaction; working with buyers, sellers, and lenders we are totally confident with WPM; Simon & Chris are at the top-​of-​the-​list of professionals in the real estate industry!!!

I have worked with WPM for several years now and they have always provided invaluable customer service to the clients I refer.
They answer each question with patience and efficiency. WPM gives buyers the necessary tools and information they need to be successful through the home-​buying process.
They go above and beyond not only with the buyers but with our office as well.
I look forward to working with the WPM team again soon.

At Wright Property Management, it seems as though one hand doesn’t know what the other is doing. In early March, my wife and I were looking for an apartment in the Covina area, and came across WPM. We met with a gentlemen who works for the company part time and basically shows the properties so the office staff doesn’t have to. He was helpful and seemed to have a decent knowledge of the apartments and features. We came across a town home style unit that was in the process of being repainted. It seemed nice and the price was right. My wife and I talked about it for a couple of days and we decided to fill out the Application to begin the process. It took almost two weeks before WPM took a look at the app and told me that they would need some additional information… Why would it take two weeks to look at the app after we showed interest in a property and handed them money to run our credit??? This should have been the first red flag. Anyway, about a week later we finally received an answer, I believe this was 3÷28÷2012. WPM asked us to meet them that weekend to sign the contract and move in. We weren’t ready at the time and asked if we could move in 4÷15÷12. Well we made arrangements to meet the weekend of the 15^th to do the walk through and sign the contract. Needless to say my wife and I were excited and had gone out to purchase new furniture and appliances. We arrived to at the apartment on the 13^th, and keep in mind the only other times we saw the apartment, it was in the process of being renovated. Upon arrival, we were told that the Kitchen stove had not been replaced, there were cabinet drawers missing in the kitchen, the countertops in the kitchen were in horrible condition. It looked like the countertops were used as cutting boards, cabinets doors were falling off, the walls were in horrible condition (looked like the painter patched the holes in the walls and didn’t bother sanding before painting) and the apartment was dirty, this is just to name a few things I saw… And amongst this there were dead bugs, insects and roaches throughout the apartment, including the upstairs bedroom areas?! My wife and I were in shock. We didn’t understand how some one could try to rent a place in this condition. When I saw live roaches crawling around in the living we got out of there. We told the gentlemen we were dealing with that we would have to think things over and that we would contact him the following day.
The next day we contacted the gentleman from WPM and explained to him that we would no longer be interested in the apartment or any other apartment from WPM. We asked that our security deposit be returned. He informed us that the office would have to contact us. Come Monday morning the office contacted us and told us that the money could not be returned because it was used to hold the apartment. I explained Yvette the situation and asked that we come to an agreement and not to go about things the hard way. It is very simple, the agreement was never to give them the $ 500 deposit as a holding deposit for the apartment, but that we were giving our security deposit to show our seriousness in wanting to rent the apartment with them. Yvette went on to say that a judge would be in favor of WPM because they could not rent the apartment because they were holding it for us. I told her that they couldn’t rent the apartment at all because it was clearly not ready for some one to move in and because of that it was a breach of contract. She sure didn’t have much to say other than playing the ‘I am only an employee here and I can’t make the decision to refund the money’. She also tried throwing the ‘well we have contractors fixing the apartments and when they say they are ready well, we believe them’. Nice to know that you don’t care to verify first hand if it is in fact complete or to check the quality of the work done. After our conversation she explained to me that ‘the owners were out of town in Europe and would not return till 4/​26′, at which time she claims they will make a decision. To bad I did not wait till then to take further action.
Before all of this happened, I referred a family member to WPM and she was about to hand over a deposit for an apartment.
What a joke. WPM is a horrible company. I do not recommend unless you don’t mind lies and roaches.