Vistarr Laser & Vision Centers

West Chester, United States

1.7

Closed now

6 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 610-692-8100
Website:
www.chestercountyeyes.com
Address:
845 W Chester Pike, West Chester, PA, 19382
Categories:
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Accepts Credit Cards
Yes

Today

Today 8:30 am – 12:00 pm
Closed now
Local time (West Chester) 00:43 Saturday, 21 June 2025

Business hours

Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 5:00 pm
Wednesday 8:30 am – 5:00 pm
Thursday 8:30 am – 7:30 pm
Friday 8:30 am – 5:00 pm
Saturday 8:30 am – 12:00 pm
Sunday –

Description

Specialties

Vistarr Laser Vision Centers offers a spectrum of eye and vision care services. We deliver care for every member of your family, whether they suffer from dry eyes, conjunctivitis, macular degeneration, astigmatism, cataracts or other problems. Call today for more information.

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6 reviews of Vistarr Laser & Vision Centers

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Place rating: 2
West Chester, PA
I’m very torn on how to write this review. I wish there were half stars because everyone I had to deal with when I went in for my eye exam and purchase of my new glasses were friendly and professional. My main issue is that weeks after I went in, I could not get a reply to voicemail or emails I sent asking if my glasses were in.
Zero communication at all.
A few weeks after my appointment, I stopped in on a whim and they had my glasses. Nothing on my voicemail. No emails. No communication. Considering how expensive these glasses were (marked up a LOT over retail), having to hunt them down to get something I paid for doesn’t work for me. I just felt like nobody gave a crap after the credit card was swiped.
Frustrating. A pity because everyone WAS nice to me but I’ll look elsewhere for my next pair.
Place rating: 4
West Chester, PA
I was surprised by all the negative reviews for Vistarr. Dr. Tracy Young has always been professional and friendly and I haven’t experienced any rudeness the part of the receptionists. I have been a patient for 2+ yrs and am very happy.
Place rating: 1
Claymont, DE
Very disappointed. My doctor, Adele Millhimes, is incompetent. She gave me a contact prescription with the wrong base curve. Rude staff at the front desk. They are too busy chatting among themselves. Stay away from this place
Place rating: 1
Malvern, PA
I wish there was an option for negative stars, because this dump does not even deserve one. How is this place still in business? Read all the one-​star reviews before you waste your time and money at this poor excuse for a medical establishment. The people behind the desk are miserable, incompetent and rude. Took me 4 weeks to get my contacts from Paoli. They were consistently closed when the web site said they would be open, they overcharged me for the contacts, and were entirely unapologetic and unconcerned that their incompetence caused ME, the over-​paying customer, an ENORMOUS hassle. This attitude is dangerous in a medical facility. I would NEVER AGAIN trust them with my eyes. You’ve been warned!
Place rating: 1
West Chester, PA
I wish I would have read the reviews before I went! The doctor was acceptable but everyone in the office is rude! I just went to pick up contacts and witnessed the receptionist patronize an elderly woman– what happened to the art of customer service? Never visit this place!!!
Place rating: 1
West Chester, PA
WOW! What a disappointment:
–waited 4.29 mins for someone to pick up the phone-​sadly they never did, forced to leave a voicemail message.
–verbally rude staff called back 15 mins late
–was curtly asked when I needed eye exam, I said in next day or two
–then asked what insurance I have (Davis thru BCBS PC) and then told we «only have two doctors that accept that type.» Really, you have 6 docs & only 2 take it?!
–identified myself as an RN & that I was in need of an exam quickly, asked about other locations/​hours still to no avail, apparently 1 of the 2 docs was on vacation
–offered to pay out of pocket-​$ 150-​for an EYE EXAM ONLY???
–let them know as a local RN, I was not satisfied with response/​communication & that I would not ever refer patients-​staff response indicated she couldn’t care less.