Allied Pools & Spas

If I was only rating my sales person, this star count would be higher. How ever, after the sale this company is beyond useless. If you are having ANY issue with them at all they tell you to call everyone else. They don’t try to assist you in any way shape or form. I would probably be giving them an even lower score than I have but I negotiated the price of our pool pretty well so 1 of the stars is for the cost.
I am changing my rating. They have since stepped up their game by a lot since my original post.

TOTAL PACKAGE
I was shopping for patio furniture, and had done extensive research on the difference between domestic versus imported, differences in construction, and overall cost comparisons. I had done my homework.
SELECTION
Allied had the most diverse and broad selection of any of the patio furniture showrooms I’d visited, and frankly any online vendor I perused. While Patio Place in Thiensville looked like a showroom where basketweave tables go to breed and multiply, Allied had something for everyone. Want a table with a cast-​aluminum base that looks like a Grecian urn? why not, they have it. Want contemporary? It’s here. Want a basketweave? Yeah, yeah, yeah, it’s HERE too.
ATTENTIVE SERVICE
I had looked at all the tables and sets, and was about to leave when a salesperson, Douglas, popped out of nowhere like «El Kabong» and asked what questions I might have. Timing is everything, because he allowed me the time to survey the inventory without feeling pressured, but was there when I needed him. If you’ve ever visited an Ashley Showroom, then you know what I’m talking about. I appreciated not being stalked, but at the same time having access to someone in the know.
Douglas did show me the differences in construction, and educated me about the various guarantees that each manufacturer offers on frames and finishes. More about that will follow in my review for Laake & Joys. I determined that the line that is unequivocally the sturdiest and most attractive from my perspective is the Tropitone line. Their pieces have, in general, more of a contemporary feel, with a radial pattern that dominates their line.
PRICING
Allied was offering 40% off list, combined with the fact that they buy «package deals» from their vendors, and do so in quantity. The set I looked at was a radius-​style table an six chairs, all cast-​aluminum construction. With the 40% off I believe the cost was somewhere around $ 1,840. I would have paid double that at the last place I visited.
RATING
FIVE STARS. This place had everything I wanted in a patio furniture store: Knowledgeable, professional, and courteous staff, top-​of-​the-​line product, and extremely competitive pricing. I was ready to pull the trigger. The ONLY reason I didn’t make the purchase was because Laake & Joys had a tent sale with liquidation prices I couldn’t pass up. I will most likely be back to Allied to purchase something in the future, and would recommend them to others, based on my experience.

They were pretty friendly, I felt no pressure and they definitely took a lot of time and energy to help me understand everything about a pool. I just moved to Wisconsin from California, so I’m happy to have a pool to remind me of good ol Cali. Make sure to ask about the warranty !

Large variety of pool and hot tub needs. Overpriced chemicals, I would recommend buying elsewhere, much cheaper. Sales staff are strictly out for money and it shows. They are your best friend when you are looking — if they think you have the money to afford but once you buy, they are done with you and you aren’t worth their time, this is after you have to hunt someone down to help you because they are talking with each other. We bought a pool and a hot tub from them and both times, once the sale is final, so is their communication with you no matter how many times you come in. I would think they should remember their customers who spend larger amounts of money but I guess it’s about the dollar and not the customer but without us, the customers, they wouldn’t get their sales.