Sports Stop

Beware going in here unless you are prepared to spend a lot of money for extremely terrible work. Totally ripped off! Brought in two pairs of skis to be tuned and bindings adjusted. Nothing wrong with either pair, mine are brand new. Their website states tuning starts at $ 35. They didn’t tell us a price when we dropped them off. A week later my fiancé picks them up and they charged us a total of $ 120. For what? They ground the base right off the bottom of his skis and had nothing to say for it!!! Now his skis will need to be replaced after this season completely unnecessarily!!! Unbelievable!!! Poor customer service, complete rip off, totally unsatisfied. What a shame since there really aren’t any ski shops around this area. We will not be returning.

Fantastic customer service and very knowledgeable staff. Even though I live in Boston now, I still come here for all my ski gear.
I rented a pair of skis from the Sports Stop which I damaged while skiing in the woods. The damage occurred only three days before I was flying out to Colorado to go skiing, and I was really worried I would not have a pair of skis in time for my trip. I brought the skis back to the Sports Stop and they replaced them with fresh rentals of the same make and model on the spot.
They usually have only a few people working, so they can get busy on the weekends especially, but they always take car of you and provide excellent service.

Excellent specialty shop. Knowledgeable staff and good prices. My racket was strung the next day. Good inventory and wide selection… exactly what I wanted in a tennis shop, with prices as good as on-​line.

The absolute worst customer service my husband and I have ever experienced. We walked in right at opening sharp — the door was unlocked — and the woman working snapped, «we are not open yet». Then my husband politely states «we are here to rent x-​skiis» to which the woman repies «you and the 28 people behind you». (there were two) It got worse… too much to type. Will never give this store our business.

Great for kid and adult season ski rentals. Knowledgeable and responsive when it is really busy.

Hi,
Love this place. I was in a jam and needed to rent some x-​country ski’s, boots, etc. last minute. This place totally outfitted me. They also told me of some local places to do some x-​country skiing in the area. I know nobody is thinking of skiing right now but these people know what they are doing. I found the staff to be knowledgeable, courteous, and very kind. Nothing bad to say about this place. I hope they are around for a long time. thank you :)

I recently brought two boards here to get a «full tune». This includes a stone grind, sharpen edges and wax the base. In addition, one of the boards had a gash down to the wood core that needed repair. Here is what happened–
1) The repair was done poorly. The p tex was not applied with a base welder, but rather by hand. I can tell because there is a bunch of black spots in the repair. This indicates uneven heating of the p tex resulting in carbon build up.
2) I noticed that both bases were waxed poorly and/​or un even.
3) This cost $ 35 per board.
I asked to talk to the shop guy and got a bunch of shop guy attitude. I asked a few questions about how the boards were tuned and got a sorted tale. He told me how much his waxer cost and assured me that my furry base was «impregnated» with wax.
This shop is for people who don’t know the difference between a good tune and a rip off. They have nice equipment, but either don’t know how to use it or (more likely) rushed my gear and figured I wouldn’t notice.
On a good note–
The edges were sharp. I believe they were done with a ceramic edger. The best tool because it sharpens and hardens the edge. However both boards needed de tuning on the tip and tail to be ridable.
Step it up boys!