Fit2Run, The Runner’s Superstore

Amazing experience! Karen and Brenda were committed to making sure I walked out of the store with the best shoe for my running needs. They are even special ordering a shoe for me to try that would work better for me. In the meantime, they encouraged me to keep the shoes I want to exchange and keep running in them to see if I adjust to the different style. The level of customer service here far surpasses any other store I have been to. Moreover, the selection is amazing. To address a concern of another review about pricing, I always get my shoes about $ 20-​$ 50 under retail at Fit2Run.

I like them for 1 reason and 1 reason only. You join the club, and after a month of wearing them every day, if for ANY reason you are not happy they take the sneakers back. They do sell at 100% full retail which I usually shy away from, but the return policy keeps me going back.
I have plantars fasciitis, and mortons neuroma so a good sneaker is important to keep me from pain.

I am a physical trainer and Professional Chef for the past 10years. I have been running since I was about 12 years old I am now 36. I am a runner to the core I love everything about running. More so I just love to be fit and healthy its not a chore for me its just my lifestyle and I F’in LOVE IT. Now being that I am a Professional Chef with a passion that forces me to care and understand about the needs and wants of my customers and clients I have the sense to know the levels of customer service and what it means to have awesome hospitality. Now with all that said I will move on to my review.
I went to fit2run in the Wellington green mall for the first time about 5 months ago Because I needed a new running shoe. I spent 500.00 (shoes, garmin watch running tights) I went from vibram five fingers shoes to the new balance minimalist shoe to a move supported running shoe with more cushion. Then I realized I need to change my running style so I have been forefoot running for about 4 years now and I love it. But I could not find a shoe for my style damn near all the running shoes on the market i feel are designed totally wrong. No one should run heal toe. Its not natural and it will cause more injury and harm in the long run. Therefore when I went into the store I explained this to the young kid that did my assessment and I tried in about 4 shoes. None felt great the all were just ok or good enough. However I trusted his opinion and bought the shoes. One my first run My feet felt great in the beginning so as I get into my first mile Im saying to myself wow! This is a great shoe!!! Man! By the time I got to mile six I was upset and the next day my feel hurt soooo bad. Anyhow I went bAck out for a run a few day later. Same results. So being that IM part of the club i brought the shoe back and then tried Another shoe that the same young kid recommended. Same result. Sad-​face. So at this point I said let me try another store so I went to Fit2run in MiAmi. Man! What a difference. These guys are awesome service was stellar and they really understood my needs I was allowed ro run as fast and long as I wanted two on the treadmill. At the other store they only like me go at a slow jog. Which I knew wasn’t going to give the right assessment but I went with it anyway. Now I have the Newton pop 2 this shoe is awesome I love it its designed for fore foot runners. Thank you so much Fit2run Miami!!! You guys f’in rock.!! Fit2run in the wellington green mall you guys need to fire that young kid with the tattoos of wings on his legs his really sucks!!!

started running in March, had terrible shin splints. Decided to try a new pair of sneakers in hopes it would help my shins.
Had a lady begin to help me then had to go to lunch. All associates watched my running because I have a strange gate.
Could not be happier with the shoes the man who helped me with! My shins are much better! Definitely would recommend!

Long review short: We put a pair of shoes on order a month ago that were being shipped from Miami to this location and still haven’t received any word about their arrival. I’m imagining it doesn’t take that long to travel one county.
It’s a shame because the experience in the store was completely different, but this drastically changes how I view this store. Based on this, I would not recommend this location at least.
You are better off going to Finish Line or any other run-​of-​the-​mill sneaker store.

I am not impressed. Although I was not thrilled with the best shoe they could fit me with, I agreed to purchase the shoes as I was told I could exchange them within 30 days. When I was dissatisfied I came to exchange them and was told they wouldn’t exchange them as I wasn’t a member — another $ 30. Non-​members can only walk around indoors at home and exchange them — but not actually run in them. What a sham! I will not patronize them again.

South Florida needs a better option. This place has horrible customer service! Hire someone who knows sneakers and running needs. The staff here is nearly impossible to locate when you’re in the store and they are very unhelpful. I asked several basic questions about running shoes they had and it was like pulling teeth. Also, never have the new editions in stock. Best bet place I’ve seen is Road Runner Sports in San Diego or online. They never fail!!!

Worst «running store» ever. Glorified mall sneaker store. The staff seems to be solely college kids who, while pleasant enough, do not seem to have the desire to provide customer service, nor do they seem to possess the wisdom and experience of seasoned runners. Basically, the answers to any questions I’ve ever asked are «ummm…», «not sure», and «probably». I give up on this place. I’ll spend the extra time and gas to drive to a real running store.

Good place to get running shoes. I always get good service.