Mark Chevrolet

I told the sales person Sean Morgan exactly what I wanted and what price I was quoted at a different dealership. Sean gave me the car I wanted for $ 250 less.
Great sales experience! Will buy from Sean at Mark Chevrolet again!

There were many things I liked about this dealership — small– family oriented– friendly (everyone) and although we had to play the negotiation/​numbers game between Mark/​Gordon… Mark made me feel like they wanted my business– they made me feel like although I couldn’t be there n person to negotiate, I was just as important as a person who was there physically– I picked out my car online (they had great inventory), called for a quote and within an hour or so I received a call– Gordon’s kept me hanging (which I was surprised) and once Gordon’s gave a number– Mark beat it by $ 100 a month– they kept telling me that no matter what Gordon offers call back– I HATE the number game and was very skeptical and thought for sure it was a trick (like several of the big Chevy places pull). Nope– they beat it every time and finally I didn’t give Gordon’s the opportunity to beat Mark– They had earned my business by being honest and treating me like they wanted my business– Ryan M was my salesman– he was nice, funny and easy going– not a slick willy will be back to see them and will refer others to them

Purchasing my lease (2015 Chevrolet Malibu 1LT) was a breeze. Anthony Wino was patient and knowledgeable. You all are just one phone call away. I’m confident that I can get all the answers I need by contacting an associate at Mark Chevrolet.

Great job on my new Chevrolet Truck, Mark Chevrolet! I want to thank Trish Hampton for making this one of the smoothest transactions I’ve ever experienced in purchasing a new vehicle with a trade in. I’ve been leasing for about 25 years and was not sure what to expect, but I was pleasantly surprised at the helpful, pleasant and professional manner that Trish handled everything from start to finish. Thanks again and we both love our new Truck! It doesn’t get any better. 5 stars and I’ll definitely be back.

I purchased a new vehicle today from Mark Chevrolet and I was more than pleased at the amount of superb customer service they provide. They worked with my budget beyond belief and truly went above and beyond to work with me! J.C. is a stellar sales associate and overall person. He showed me the utmost respect and truly listened to my requirements in the features I was seeking in a vehicle. As a women it felt wonderful to trust that I was getting the best deal possible, and I most certainly DID! I noticed in all my past dealings with Mark Chevrolet this is the common impeccable theme of customer service superiority! I truly couldn’t be happier! Thanks a million. I’m a life long customer! :)

Arrived at «Mark» Chevrolet at 7:04 AM for an oil change. Bay doors open at 7:33 AM, the service area is small compared to other Chevrolet dealerships but the two bays were clean. The service advisory wasn’t energetic, but professional … but who would be at 7 in the morning. First problem, the mechanics don’t start till 8 AM, so you’re wasting 30 minutes before your vehicle is even seen; just for an oil change «not good». Let’s see what’s the total time…8:15 AM, and I’m paying the cashier. 40 minutes. My overall experience was 8 out if 10.

Trish is great! Went here looking to trade in my camaro for a new one. They didn’t have what I wanted but she looked everywhere got exactly what I wanted & at a price less than what I wanted to pay! Thanks Trish!

If I could give Mark Chevrolet (and GM) 0 stars, I would. My husband and I bought two vehicles within a few weeks of each other (about $ 40,000 each). They are now three years old and have had nothing but problems. We also bought the «extended warranty», which apparently covers nothing. Most recently, I was driving with my children in a severe storm when my windshield wipers just stopped working. And guess what? The warranty that they sold to me as a five year/100,000 mile extended warranty is now only a three year warranty. Totally my fault for not doing more research on the dealership and company. It won’t happen again. Bad cars and bad service.

I recently used Mark Chevrolet to purchase a new car. I couldn’t be happier. I was politely greeted as soon as I walked into the dealership. The salesman was very helpful, but not pushy. He was very knowledgeable about the vehicle. They were willing to negotiate, and we came to a fair price pretty quickly. I will add that the new car manager is very professional and friendly.
Frankly, I can here after a poor experience at a dealership closer to my house, but I am very glad I went to Mark Chevrolet. They took me seriously as a buyer and were willing to come to a fair price.
I was also impressed with their selection. They had several models on the lot matching what I had in mind.
I used their service department for other vehicles, and found their service department to be friendly, knowledgeable, and fairly priced.
In short, I would definitely give Mark Chevrolet a try.

This was one of the stops on our whirlwind hunt to replace our HHR.
I had a rough time getting a good price from them on a higher mileaged car that would equal one of several cars I showed them on a printout from Kelly Blue Book (dot com) of used cars in the greater area that had less milage on them. I just found them unable to deal down to the price I eventually got someplace further out.
They were friendly, they had some nice cars, they just did not come down to the price I showed them was out there. Bonus points for my salesman telling me flat out they could not give me a better deal because they did not have a 2011 HHR with that low of mileage and they weren’t going to go lower than that price merely because their vehicle had 10,000 more miles than the one particular one I was showing them. They could equal the price but not beat it. Sorry but I will drive an hour then and get the vehicle with less than half the mileage then if its going to be the same price.
I’m not bitter and like I said I did appreciate the honesty. Not enough to buy a more used car for the same price as a less used one. Still I give them a solid three for truth telling and general niceness.

Had a car for work serviced here last week. Drove back to work about an hour away when a warning light comes on. Turns out the service people didn’t reconnect some wires properly. I had to drive all the way back down to get it fixed.
They are terrible at quoting time frames in which they can get work done and parts ordered. I called to check up on my vehicle and was put on hold for 15 minutes, then only to be told that I’ll get a call back soon. 45 minutes later they called back.
I’ve never received service so bad from a dealer.

After a great experience with Saturn of Plymouth, I decided to check out a different type of vehicle since Saturn would not be making cars any longer.
I went to Mark Chevrolet to find unprofessional staff using foul language, smoking while touring me through the lot and long hours waiting for any sort of answer of approval while staff joked with each other and wit me about being too thin… nice, I know.
This is just the start of a horrid experience! to make things worse the sales person did not know the features of the car he was selling me and then tried to charge me for standard features already included on the vehicle… after trying to over look all of this the finance dept tried to pull a fast one and finance me for a used car for a 72 month loan which would have put me at paying twice for the car!
So after feeling disrespected, hit on and ripped off i asked for my down payment back returned the vehicle and drove on over to Saturn of Plymouth had a brand new vehicle for less than what I would have paid for the used car, and was finished picking out, financing in 45 minutes! That is service.
I would never recommend anyone to mark Chevy especially working for a large marketing & sales firm myself… just bad business!

I bought my 2007 Chevy Malibu Maxx from Mark Chevrolet’s used lot about two years ago now and still remember my purchase experience there as being the most pleasant, worry-​free experience at any dealership.
I bought my car in early December, so there was plenty of snow on the ground when I was test driving and shopping. The staff was amazing at getting everything warmed up and iced off, and kept me baited with coffee. I looked at several different Malibus and Cobalts and was never pressured to go one route or another.
Once I found one I had liked, they gave me a dealer plate and told me to drive it to work (45 miles from my house in Westland!) the next day and if I didn’t like it, I could find another one and start the process over again. I fell in love with the car over the next day and they stayed open late to finish the deal, write up the paperwork and plate the vehicle on site.
It was an amazing experience from start to finish. Since that time, I still get notes from their service center and the used dealership to make sure everything with the GM Certified Chevy is going well. Great, family run dealership that really makes you comfortable. I’d definitely consider and recommend Mark Chevrolet to anyone in the market for a Chevy.