Firestone Complete Auto Care in Waxahachie, TX

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Telephone:	+1 972-268-9325
Website:	www.firestonecompleteautocare.com
Address:	321 Stadium Dr, Waxahachie, TX, 75165
Categories:	Tires Oil Change Stations Auto Repair

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Today

Today	7:00 am – 7:00 pm Open now
Local time (Waxahachie)	10:33 Thursday, 12 June 2025

Business hours

Monday	7:00 am – 7:00 pm
Tuesday	7:00 am – 7:00 pm
Wednesday	7:00 am – 7:00 pm
Thursday	7:00 am – 7:00 pm
Friday	7:00 am – 7:00 pm
Saturday	7:00 am – 7:00 pm
Sunday	9:00 am – 5:00 pm

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6 reviews of Firestone Complete Auto Care

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Chuck S.

Place rating: 1
Dallas, TX

I wanted to tell my story from about a year ago. I brought my truck in for a state inspection. They were busy, so I left it with them. Got a call saying it needed brake work. The brakes were fine when I brought it in and I do all my own maintenence, so I knew it was in good shape, no leaks and a firm pedal. When I got there, they said I needed both front brake calipers replaced, along with new pads and rotors. They said a caliper was leaking. I got under the truck and saw a leak from the fitting on the caliper. There was no drips on the wheel from a leak, or any signs of it leaking other than the fresh fluid. The tech had loosened the brake line on purpose.
After calls to a distict manager, they appolgised and said it would not happen again. I HIGHLY recommend that anyone getting told they need work done, get a second opinion. As for me, I tightened the brake line, and a year later it is still fine.

Jordan B.

Place rating: 4
Schertz, TX

I’m giving 2 star because they are friendly. HOWEVER, I went in for an oil change and I also had a low tire. At the end, on the papers I was handed it said it was inspected and the tire came in at 36 and left at 35psi. I left and checked my tire with a gauge as soon as I stopped. It was the same low 30 psi as when I came in. They NEVER checked air pressure though they documented they did. Also, the mileage they wrote down was 2000 miles off the actual mileage. Someone isn’t doing their job. I did call and they said come back and they would add air and the guy was like, «that’s the one that was low.» I thought, «thanks for telling me what I know.» I just hope they actually put new oil in my car.
UPDATE (next day) – I appreciate the store manager calling and owning up to the mistake and apologizing. I’m sure it was just one person that did this and not an example of the whole store. Like I said before, they are very friendly.

Soifon Y.

Place rating: 5
Austin, TX

I’d like to start off by acknowledging that the weekends are usually packed as previous reviews have stated. I myself went on a Saturday with no appointment but had a friendly interaction and saw that clearly they were jam packed. I went back the next day and got great service with no issues. Having had a positive experience I used the Firestone app to make an appointment for the next oil change and possible brake issues. When I arrived the guy had already applied a discount to my oil change due to a promo they were having and informed me that if I opened my app up and showed him a coupon for brake work he could enter that as well. Since I already had the app but didn’t see the coupon I thought this was pretty cool. Saving money is always appreciated. Overall I’ve had great service.

Ervin T.

Place rating: 5
Houston, TX

My car broke down due to another shop error. I had to be towed over 70 miles here, luckily there was a hotel next door and a Walmart right behind the shop. I met Russell and he took care of all my needs. He was a great person to meet and someone i felt I could trust. Russell and his staff not only explained everything to me. They also drove me around to help me get food. I was stranded at this shop for 3 days. I’m thankful to them for making it feel like a vacation. If you are in the area ask for Russell. Whenever I drive through from now on, I will go out my way to stop there. Not only because I trust the service but I felt as if I made a friend.

Rodger J.

Place rating: 1
Dallas, TX

I tried taking my car there for an oil change today and got the same bullshit response — AGAIN.
I didn’t have an appointment and they «ain’t» got the time.
NO customer service whatsoever.

Jason W.

Place rating: 5
Waxahachie, TX

I went in today for an oil change and it was done very fast. Also my car had been pulling to one side and vibrating at higher speeds before going in. They found a bad tire and ended up replacing all 4 tires for a great price. Now my car rides like brand new again. The staff is super friendly and honest.

Firestone Complete Auto Care

Waxahachie, United States