Bluemound Express Moving & Storage

We used Bluemound Express for a recent move. We moved everything from one large home to a normal size home. We asked the company to come out and give us a quote. After providing a quote, we compared their number to another company that we have used previously. While they may have quoted about a hundred dollars or so more, we opted to use them since they were local and family owned. We wanted to give them a shot instead of going to the corporate companies.
Upon arrival, the movers introduced themselves and were extremely nice and professional. The lead mover was very personable as well. They did a great job moving, caring for our items, having packaging materials on hand that we never thought of using… they were great. It was raining that day, so they put all the right floor matting down so they didn’t bring in mud or dirt. That said, when the lead mover walked in, he asked if we had other movers/​friends coming to help. He was essentially surprised at what his company told him regarding number of men needed and estimated time to load the truck. Given that he does this every day, he told us right away that the quote didn’t appear to align to what he estimated needed to be done. To make a long story short, they hustled all day and brought in even more men when they unloaded the truck. They accommodated and did what they had to do to help us.
The tricky part was that the number of hours and number of movers didn’t align to the price we were quoted. Once the job was done, it was about $ 1000 more than what we had expected to pay. Obviously, we had concern about this. After talking to the guy giving the quote, we asked him to provide the name of the people that make ultimate decisions on billing.
We were able to resolve the billing. They essentially reimbursed us the difference from the quote they gave us. I definitely appreciate that they worked with us and accommodated the difference and did what was right. I think we all have had times where you are stuck with the bill and this company saw that their quote wasn’t really aligned to the real moving needs. The movers, again, were great, but the quoting and billing was a bit of a hassle. I don’t get the sense that making low quotes is the norm for them, as the lead mover seemed surprised by this. I think this was a genuine mistake that doesn’t happen too often, which they corrected. My suggestion would be to have someone come out and look at the house, like we did, and have the quote written down. If you want to choose a local business, I would still suggest using them. Just pay attention to your numbers.

I had a a very positive experience with this company. Needed to move from the East Side to Harambee. Movers were available the next day from when I called (not always the case, but it is a possibility) and were professional and quick. 3 hours and they were done. Pricing and terms were explained to me up front, and were accurate. Moving always hurts the wallet, but all things considered, this place was affordable.

This is the third time I am using these movers these guys ROCK!!! Professional and fun… almost makes you want to move more often. They treat your items with utmost respect… no worries.
Honest estimates!!!