Bella Salon & Spa

If you want an amazing haircut and highlight hands down Dana is the best in Santa Cruz County. I have been going to her for years. I follow her wherever she works. Besides being the nicest person ever, she has never had an off day. I can be difficult, and picky, not to mention, getting me to do something new is like pulling teeth. Today was a perfect example she wanted for me to change style and use specific highlights, and I knew if I didn’t like the results she would take the time to change the look. So I went for it and of course I love the results! She is sooo patient with me, and I’m a lot of work! So thank you Dana you are the best!!!

my mom got highlights here and the blonde was falling out in chunks. the front of her hair is completely broken off and we had to end up paying another $ 100 at a different salon to cut off all of the damage and fix her patchy broken off hair. if you still want a full head of hair i recommend NOT coming here.

I had a great experience with hairstylist, Michelle!
I was searching for someone who could do a badass ombré/​balayage for a reasonable price. Honestly, the one that I was planning to go to was charging a pricey fee + $ 75 hourly charge (Fee + $ 75 x estimated 4hrs = a crapload of $$$!!). And on top of that, he was booked for months! Thank goodness for my friend/​coworker who came in to work with her beautiful hair color. I knew I had to take my chance and try her stylist!
Michelle was so friendly, she made the 4hrs that I was there seem like nothing. She made sure I was comfortable and explained the color process step by step and made sure that was what I wanted.
At the end, I was iffy on what to do with my bangs so she explained if I changed my mind later just to let her know. I’m so glad she said that since I was debating to myself about it while I drove home, looking at my bangs in the rearview. I text her and let her know my decision and I’ll be going back in a few days to see her. I’m usually hesitant on doing something like that, but I had no problem with her. I knew she wanted me to be happy with her work.
Also, the rest of the staff is very friendly — I’m already thinking of going in for a facial!
If you’re looking to add some color back in your life, I highly recommend Michelle! :) I’m so happy I found her!

I had been going to one specific stylist, since I was about 5, hilario has been dyeing my hair since the 3^rd grade (I’m 22 now) & he was at a different salon. When I heard he wasn’t working there anymore and no one knew where he’d gone, I refused to trust anyone else with my hair. I had heard he worked at Bella Salon & decided to give them a call, & just like that I scheduled my hair appointment, I was seen that same day with him. Probably one of the best experiences I’ve had at a hair salon, I got the color and style I wanted and absolutely enjoyed my experience catching up with him, he’s always been very professional and good at what he does! & considering this was my first time at Bella I was very impressed with the salon itself, the rest of the staff was incredibly friendly and the décor/​vibe of the place was great! I will definitely be returning and recommend it to everyone! I’m excited to try the rest of their services as well! :)

I think I found her! The woman with the golden touch! Best massages EVER!!! Lupe is awesome, she just has this amazing way of making those tight muscles feel like smooooth butter! I’m so calm when I leave after a massage I have to avoid people because I will say” yes” to everything! Her prices are so reasonable and she is all about the experience, not just trying to get you in and out. Accommodating and friendly!

Heaven is a place on earth… I had a great revitalizing facial and massage today with Lexie and Angie! I will definitely be back for another stellar revive package… My skin looks incredible thank you Lexie.. And Angie as usual your magic hands have gotten me back feeling human again!

I’ve been getting my brows waxed by Lexie for over 5 months now. She used to work at House of Brows and I followed her over to Bella Salon & Spa. I live on the west side of Santa Cruz and it is definitely worth the drive out to Watsonville! If you need your eyebrows waxed go to Lexie!

Amber was awesome! Just got my hair cut by Amber. I am an older woman who isn’t ready for the «mom» look. I was looking for a blunt, rock-​a-​billy look. Amber is the kind of stylist that listens to what you are saying and is careful to make sure she’s creating the look you imagined. The shop is cute and comfortable and the price is unbelievably affordable. I will be coming back.

My sister, best friend and I purchased Eyelash Extensions from Groupon. We were so excited about this and scheduled the appointment weeks in advance because we all have children and needed to make arrangements. The morning of the appointment with Lisa, we called to confirm only to find out that apparently she overbooked and couldn’t see us. We were so disappointed because literally, our girls day of pampering was ruined. I understand that overbooking happens, but the response she gave us was that he had to go with her other clients first. She made us feel like our business didn’t matter. There’s a way to deliver a message to unhappy customers and provide customer service to clients that are upset. We didn’t get that from Lisa. Lisa has no clue of the lengths we went thru to get the this day coordinated with women who work, juggle kids and a homelife. I was extremely disappointed and I will be requesting a refund from Groupon.

Michelle at Bella salon and spa is the best! She’s very professional and a great hair stylist! She’s done my hair, my sisters hair, and knows what she is doing. It’s been over a year and my sisters extensions are still in great shape, Michelle does quality work, I’ve also done my eyelash extensions with Michelle, and loved them! I see some comments about eyelashes falling off other customers, Michelle does her best to put them on… But once you leave the salon you need to take care of them. It’s not her responsibility to take care of them after you leave the salon. And if they do fall or you mess them up, she gladly fixes them free of charge immediately. She backs her work 100% I’d recommend Michelle to anyone!

Venessa is a new stylist, but she’s done an amazing job with my hair. Better than some of the seasoned stylists I’ve gone to in the past (in other places, not here). She’s very friendly, does a great job getting my hair to look better than what I imagined it would look and is good about taking her time to do a good job. She’s also done my daughter’s nails for a party and my daughter loved them! I can’t speak for the rest of the stylists, because she’s my go-​to person, but the salon is cute and I appreciate not being sold products when I’m there for a dye job.

My mom told me she had purchased a groupon for Bella salon for eye lash extensions for the both of us and I can’t lie… I was scared. I’m not big on extensions/​fake tans/​ect and have never done anything like that. When we walked in I got a great vibe from all the employees adored their leopard print décor. I also liked the products that they carried and had on display. We got there early and were greeted right away by a really pretty girl who just happened to be the one who did our lashes. She told us she could get started right away and gave us sheets with info and a waiver to sign. The waiver made me nervous but I still decided to give it a go. She saw me first and brought me to her station (which was beautiful). She had me sit in a position that was most comfortable for me and showed me different lash looks and gave me ideas on which ones I should choose for my first time. She put a nice pillow behind my head and started applying them, explaining what she was doing and why throughout the whole process, while simultaneously making pleasant small talk. I went from feeling so tense and scared to feeling so happy and relaxed. When I opened my eyes I was in love! The lashes looked great and natural (long) but natural. She then proceeded to do my moms and she had the same great experience. She redeemed our groupon with an iPad and then gave us sheets of paper with maintenance tips and no no’s. The fills are only 10 bucks and can be done 2 weeks later. I woke up this morning with the lashes still beautiful and intact. I definitely recommend this salon and service to any other female who wants to feel/​look pretty! :)))

Purchased a 50 $ groupon for lash extensions. Michelle was very nice as far as service so I gave her a big tip. However, when I got home I realized the quality of work done was very unprofessional considering she claims the extensions are 150 $ value.
The black glue looked like black clumps and the lashes on one eye were applied crooked. Worst of all, most of them fell off the next day even though I followed the care tips very carefully.
The 50 $ Groupon was a waste of money and I wish I wouldn’t have tipped for the150 $ value (20 $). Big waste of money!

I recently bought one of Lisa’s lash extension groupons… and OH MY GOD, she is AWESOME!!! First of all, it was a total steal. She was able to fit me in last minute and worked around my schedule perfectly. I’d never had lash extensions before, and she explained the process, made me confortable and kindly and patiently answered all of my silly questions. The whole thing took less than 45 mins and the end result was gorgeous! It’s been about 5 days now, I’ve only lost a few — and they still look and feel amazing. Thank you so much, Lisa, I look forward to my «refill» and hopefully you’ll offer another groupn like this in the future!

This is a review of the eyelash extension services offered by Michelle– not a review of the rest of the salon.
Michelle actually seemed so proud of the fact that she was really fast at putting the eyelashes on (most places I’ve looked at say that the application process takes between an hour or two– Michelle was done within 15 minutes). Her speedy technique didn’t make for good-​looking eyelashes. One eye looked perfect; the other was clumped with black glue all over my lash line. I asked for the shortest lashes available for the most natural look– but with the black glue on one eye it looked like I had put on liquid eyeliner in a hurry and didn’t clean up the smears. She tried to fix it but it never looked right. I called back about an hour later to see if she could fix them and she said to come in at 6:30. At 7:10 she still hadn’t helped me. I understand that she was nice enough to squeeze me in but just give me an accurate time frame. The thing that annoyed me the most about the whole experience was Michelle’s attitude. She never once apologized for the one messed up eye– instead she put the blame on me. She said the clumpy glue happened after I squinted (which only happened once when my eye really burned after getting glue in it). When I mentioned this she said in an annoyed manner that there was no way glue got in my eye because it would have hurt. Um, it did hurt. She also said that they looked great and that I was just being «overly hormonal and wanting things perfect because I’m pregnant». Who says that?
Seeing as one eye actually turned out okay, it’s obvious that Michelle has potential but still needs a bit more practice when it comes to using black glue with the extensions. It would have looked a lot more flawless with clear glue. I think it was worth the price of the $ 50 groupon, but not a penny more.
UPDATE 12 hours later: I’m changing this from 3 stars to 1 star. In the middle of the night all but 3 of the eyelash extensions fell off my «fixed» eye. I woke up to my one eye feeling a little uncomfortable and when I went in the bathroom I noticed that a bunch of the eyelashes were missing or hanging off strangely. She mentioned that this might happen since the second time she was going to use less glue. Awesome– now I have one perfect set of eyelashes and one eye with a 3 long lash strands. I can also now see why the «fixing process» hurt so bad. When she was removing the first set of lashes with tweezers she actually pulled out almost ALL of my natural lashes.

I’ve been going to Dana for 15 years and would follow her anywhere. I drive 30 miles one way to go to her, and it is worth the trip. She is the best, she does my color and cut. She always listens to what I want and accommodates me. Love her–

Still the best and still the best in the business. It’s moved to a new location though but worth looking for and worth every penny you spend.

I’ve been going to these gals for years, since they all worked at a different salon. Dana is great with hair cuts and color! I always have compliments on my hair thanks to her. I love the new location. Lisa is great with nails. Amalia has done great updoes for me every time I’m in a wedding! All of the girls in here are great, and it’s always lots of fun!

I’ve been going to see Jenn for my eyebrow waxing off and on for a few months now. Jenn is a sweetheart, she returns your calls quickly to book an appointment and when I arrive for my treatment, she is always right on time.

I actually went in for a massage and Lupe was my massage therapist. First let me say, I am very picky and I don’t like very many people touching me. Lupe is a sweetheart and will make you fill very comfortable. She is incredible at deep tissue and you will be happy you saw here.