K J & Kompany

Worst eyebrow waxing I’ve ever had!!! My eyebrows are not even CLOSE to being the same!!!
I went in Saturday morning. The salon had only been open 35 – 40 minutes. As I was walking up I saw 5 or 6 stylists standing around laughing. None of them made eye contact or acknowledged me. I walked up to the desk and waited a few seconds for the receptionist to make her way over. I was thinking, «Did she not just see me walk through the door?» She didn’t say anything right away, just raised her eyebrows, like, what do you want? I asked if there was anyone available to wax my eyebrows. She said yeah; the young lady who waxed my eyebrows came around and led me to the back area.
Walking back, I stepped over piles of hair waiting to be cleaned. With all the stylists at the front of the store chatting, you would expect that there would not be a lack of cleanliness. The waxing area was filthy. It looked like the floor had been clean with dirty water and a filthy mop. That is unacceptable, and I imagine it hard for the floor to look so incredibly dirty, so close to opening time. Unless someone overlooked or rushed through their duties.
Although the young lady who waxed my eyebrows was nice enough, she smelled like an astray! Which is disgusting, if you are working so close to someone’s nose. She asked if I just wanted my eyebrows cleaned up a bit. I said yes, nothing to dramatic or over arched. She tried to make small talk, and complimented me on my eye makeup. The wax was a comfortable temperature. She zipped through the right eyebrow pretty quickly and took much more time on the left. I noticed that she barely tweezed the right eyebrow, but really went to town on the left. As she finished she handed me the mirror asked if there was anything I wanted her to tweak. My eyes immediately went to my left brow, since I could feel that she over tweezed it. I saw that it was a high arch, but before I could get anything out she asked if I wanted her to apply Aloe Vera. I said yes, and she quickly took the mirror away and applied the Aloe Vera. I looked at the time and knew I needed to head home, thinking I could live with a higher arch for a few weeks, until they grew out. I wish I would’ve taken a second look at my eyebrows.
She walked me back up to the front, and thanked me for coming in. As I was paying, someone else gave me a fake smile and thanked me for coming in. I hate fake smiles.
I got to my car to head home, and didn’t really check my eyebrows again, since I live less than 2 miles away. I got home and my husband asked, why my face looked so different. Thinking I was having an allergic reaction (I have very sensitive skin) I went to the restroom to look at my face. The right eyebrow is nearly a thin straight line with very little arch to it, and the left has a high unnatural arch!!! They look horrible! They are not even close to being symmetrical They don’t even begin or end in the same place. Needless to say, I am very disappointed! I am used to a thicker more natural brow, and now my eyebrows just look a mess. I will be calling and asking them to correct the problem and try to even them out.
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How did this win best of? I guess maybe for men but not women.
TL;DR: No good, don’t go here, its blah its no good.
I went in, they were closing early for a fashion show and packed to the gills. I didn’t have to wait long which was nice, and the décor and setup looked nice so I felt this would be a solid place to get a women’s haircut.
The biggest pet peeve was the smocks. Most places give you two: one around the front, one around the back, so you don’t get hair/​water/​etc on your neck/​back/​front. They had slots for your hands which was interesting, but only one smock that left my back completely exposed. By the end of the cut my neck and back were soaking wet and itchy, it felt like there was hair all over. And the stylist seemed perturbed I was even bothered by it. If its the salon’s policy, which I assumed, it wasn’t her personal fault. But she acted like I was spoiled for not wanting my back dripping.
They kicked a woman out of her seat getting a dye job to seat me. Everything was cramped. When I explained I wanted a trim and no add ons please she seemed to lose all interest. She washed my hair, no scalp massage as you can even get at Ulta which is the same price and not very fancy! She starts cutting my hair/​wetting my back and is stone quiet throughout, which was weird. After a few attempts at talking I gave up.
She dries my hair about 60%, which is not fully dry. She declares it ‘done’ and would I like it curled with the chi, included in the price? I said ‘umm is that everything?’ she’d only focused on my back with a minute on the front of my hair… the sides were basically ignored. And she began combing my hair while still wet, acting like it wasn’t. Well my yes was ignored, with my hair still 60% dry, she sent me on my way! After a cut this long the floor is usually covered in hair. She claimed she cut an inch, there was basically a smattering of small hair on the floor… while it resolved the initial problem of my hair being too thick in the back, my hair basically feels uncut… like I could get a haircut next week, when usually a haircut will last me a month or two.
It felt rushed, my request to ‘is that enough?’ was ignored, the request to blow dry my neck after getting wet was treated with disdain. I had really high hopes going in and was very disappointed going out. She didn’t butcher me, but did lose my time and money to it all. I won’t be going back, and I was really hoping this could be my salon. I usually tip well and tell my friends to go to a good place (including Unilocal) but this place I was like ‘bye’ and will not be back.
It was very disappointing.