Jeno Auto Plex

They said they could help me. I had a good down payment and then they said I need some one on the loan and they wanted to give me a car that didn’t want. I can’t stand it when they try to sell you something you don’t want!

I spoke with and had been texting with Ariel Hanson on the phone about a vehicle. Did the test drive. I latter text her with an CASH offer, out the door after tt&l and fees. The next morning I called to conferm she receved the text offer. She sead she had and was going to talk to her manager Pete. Latter I received a text saying «Hey Greg, So I got some good news. It’s definitely a deal we can work out if you are a serious buyer. Come one Down». I text twice confirming the price. Had the bank move money, got insurance and sent her the card. I had someone drive me 45 minutes away to the dealership. We start the paperwork and i could tell they are trying to collect information for a credet application. I am paying cash. Now the out the door price would be over $ 2500 higher. I’m in real estate and would lose my license if I treated a client that way. I wish I had read these reviews before calling Jeno Autoplex. Beware they have multiple locations with different names.

They also own the Q Motor Cars in Arlington which they stole money from me and I have reported to BBB and the police. I will be pressing charges. I went in to look at cars and I had all my information out on salesmans desk to make a sale and they would not tell me how much car was or how long the loan would be and the salesman took my debit card off his desk with out me even seeing him do it. And they ran a charge on my account for 700 dollars and I had to close my account and I talked to manager about why they did such a thing and he ran me out of the business and I did not get to get my folder off the salesmans desk and my checkbook was in there and other important papers. WOW. Do not go to this business they will rip you off!!!

Ugh!!! The most pathetic and horrible
.a switch and bate tatic ive ever seen. So I called this place after looking on Craigslist yes Craigslist I know I should have known better to look at a car looked really good online they only gave a phone number no address instead call and I did. first thing I asked was is the car available and john said yes I found him really chipper really upbeat went over how they finance and what they need and I said okay when I get off work I’ll come and take a look at it he said okay. This place was an hour away mind you. I did that on my lunch break not even four hours until I got off work.
I get off work make it through the rain make it there and get to talk to him and the first thing he want is was all of my information my social where I work where I live so forth so forth my drivers license and I haven’t even seen the car. I told him no I don’t want to get my social yet because I’m still shopping around and he went into this spill about welll you know that if you do it multiple times it won’t count blah blah blah you know the usual sales routine I don’t know if he thought he thought he gained my confidence but he asked me for my social again and I said no I want to look at the car. it look like he got frustrated and he said well I could show you cars all day but if we don’t run your information for financing then it really doesn’t help with the numbers I said no I want to take a look at the car that’s fine.
so he gets up we go out on the lot mind you it’s a small lot not even to rows and he’s walking around like he’s totally clueless as to where the car is I knew I had automatically something was up. so I said online it looks like the car is pending what does this mean. he says well normally means that it may not be on the lot we have a warehouse and store cars there too. red flag started to go off automatically knew where this was going. but I wanted to see if he was going to come clean first or if I should allow him to continue to walk around looking like a fool. I chose the second option
so we walked up and down the lot he’s scratching his head saying it was just here 3 hours ago. at this point I was slightly upset because I could have at least got a courtesy call at least letting me know that the car was gone and giving me a option ad to if I wanted to come out I knew right then I didn’t want to do business with them. so he tries the lame attempt to try to hook me onto another car… well what type of car do you like are you just set to this type of car. and I gave him all closed ended answers yes no no no yes no I don’t want to look at anything else. so we go back in he walks to another guy then that guy comes out and said oh yeah we sold that car. Totally B.S.