United States Post Office

I want to thank the good folks who work here! I came here to drop off a package (a textbook rental) right in the middle of Christmas rush, and the line was so ridiculous that I ended up just leaving it in the drop-​off bin. However, what I neglected to realize was that the shipping label the textbook renter provided me with was for UPS — not USPS. Even though they didn’t have to, USPS ended up sending my textbook to the renter.

This location suffers from some of the same symptoms as the rest of the DC postal system in general. Some workers try to do a good job, but the overall vibe is one of half-​hearted service to a public that won’t be completely satisfied anyway – so why try? In other words, you won’t get the same positive experience you may expect if you frequent a good suburban or rural location. Opening hours are iffy; there is typically only one person working the window which can lead to long wait times. On the bright side, I’ve never had a problem with the self-​service machine and once I even had a window clerk provide expedited service for an important package. (He called the truck it was on and had it show up earlier than it otherwise would have.) Could be better, but it could be worse!

Post office is supposed to be self service after 8am. I am here at 8:45 and the door is still locked.