Dr. Jones is amazing! Very professional and answered all of my questions. She is very thorough and thoughtful with her responses. I saw dr. Jones at the Costco location and the front desk staffer was also very helpful, kind, and thorough. I highly recommend this practice.
Renee T.
Place rating: 5 Washington, DC
I have been going here for two years now. The appointment process is easy and they are very flexible for cancellations and rescheduling. I have never had to wait more than a day or two to get in. Dr. Jones is very nice and cares about her clients. She takes detailed notes and follows up on any issues you may have. She was very patient with me finding a contact lens that works for me and provided me some great samples. I would recommend NOVI to anyone, especially anyone looking to ditch their overpriced and pretentious DC optometrist(as I was).
Nancy R.
Place rating: 5 Washington, DC
This is a great Costco, and today I saw Dr. LaMia Jones to get my prescription updated. She was lovely– very professional, thorough, and answered all of my questions. Admin staff was also very nice and friendly. Easily 5 stars.
Jennifer W.
Place rating: 4 Washington, DC
I enjoyed my visit to Novi Eye Associates. Dr. Jones had great bedside manner and she made me feel at ease. The office was clean and professional, and the whole thing was quick and easy. I only wear glasses(not contacts) and needed an updated prescription. Scheduling the appointment was easy online and payment was also a breeze with flex benefits. I’ll definitely be returning here.
Kingston L.
Place rating: 3 Washington, DC
Doctor was kind and extremely friendly. My issue was when I went in to get a referral for a new brand of contact.(My brand increased their prices and I wanted to try a more affordable brand) She stated I would need to pay for a whole new entire exam. I have had many previous eye doctors who would throw free/trial pairs at me but now I have to pay more money for a new exam while my current prescription is still valid??? But at least she said it with smile.