Maid In DC

efficient and affordable. I use Maid in DC monthly in my home. I receive the same team each month and they work hard! They get so much done in 90 minutes that it’s incredible. I look forward to their visits each time.

do not i repeat do not contract this piece of crap maid service. the owners are a joke and do not do what they tell you they will. turn the other way before you end up with not only a extremely sub par cleaning service but a headache aswell. fuck you maid in dc

I had another service recently. It was a totally different experience under the new management.
Scheduling appointment was super easy via email. I received reminder about my appointment prior to the service.
The maids did a decent job cleaning the house under reasonable time. This is much better service compared with my last experience 2 years ago.

Scheduling «system» where you have to email Kevin and hope that he wants to give you a time is ridiculous. They flood your email inbox with spam about openings regularly, however, they don’t seem to have the times you want available. Cleaning wasn’t thorough at all, they didn’t clean our kitchen counters, cabinets or microwave. Overall our interaction with Maid in DC has been terrible.
Kevin sent a nasty follow up email to this review where he explained that the kitchen counter tops and cabinet fronts are not included in the 90 minute cleaning. I’d strongly recommend any other cleaning service.

Maid in DC offers great service at a reasonable price, and booking via e-​mail is a snap! I have tried to work with other companies in the past, but their minimums are too high for my small studio apartment. Maid in DC is flexible and able to work around my busy, sometimes haphazard schedule, and they always do a great job!

Be wary of the positive reviews you read about this company. Maid in DC sent an email to everyone on its distribution list offering discounted cleanings in exchange for positive reviews. Very likely the five-​star reviews you are reading were bought and can’t be trusted.

I contacted Maid in DC through their website hoping to get a next day appointment for a one-​bedroom apartment cleaning. Not only did the owner contact me straight away to tell me that he had just had a cancellation for that date, he also offered me a spring cleaning deal. I booked the service, and the next day the two maids arrived right on time and did an incredibly thorough job on what was a very, very messy apartment. They were quick and thorough and professional — excellent, excellent service. I will certainly use this service again.

Got the Real Deal from City Paper.
They rescheduled twice, and on the day of, pushed back our appointment by an hour. When they arrived, we asked them not to touch any of the 4 bedrooms, and clean only the common areas (2 kitchens, 2 living rooms) and bathrooms (3). Their policy is to do up to 3 bedrooms, 1 kitchen, and living spaces. But they didn’t consider doing our basement kitchen or living space. Basically, we paid for the deal to get 2 bathrooms, one living room and a kitchen cleaned. They came downstairs to clean the basement bath, but left the kitchen.
Very disappointed. What’s the point? How hard is it to take the time you’d be using to hit bedrooms, and simply clean up another living room and kitchen. Nothing I couldn’t have done. Glad I didn’t pay full price.

Over the past year, I have used Maid in DC on a regular basis and the team is consistently on time, thorough and friendly. There have even been times where I’ve forgotten to leave a check or cash at my desk and the owner is ALWAYS understanding and patient, no matter the circumstances.
I highly recommend Maid in DC. They are affordable and always available when you need them. You wont be disappointed.

BUYER BE WARE! They did a terrible job. Not only were they late, they left without finishing the job. I emailed the owner and demanded they come back out to finish the job and he offered me $ 20 off my next cleaning. I am sorry but that doesn’t work for me. If you want a job well done STAY FAR FAR AWAY from this company. I will be disputing the charge with my banking institution in the morning. The workers did a bad job and the owner had the nerve to argue with me. AGAIN STAY AWAY, its a wonder how he is still in business.

We love supporting local businesses!!!
Maid in DC has been great to my friends and family for over a year. We initially signed up for the service through a Livingsocial deal. After our initial cleaning we contacted the owner directly who was receptive to constructive feedback and changed some of the business model and team structure, which made me a happy customer that my feedback was not only heard, but acted on.
The service is great, they come into your home and immediately go after the areas that need the most attention, generally the bathrooms and really scrub my walls, showers and floors.
I have tried many others either through Groupons, Living social, Angie’s List and Amazon — These guys have gotten my repeated business for over a year!

We have used Maid in DC over 10 times in the last couple years.
We initially got a cleaning through either Groupon or Living Social. We tried a lot of different cleaners through this method. Maid in DC was one of the easiest for both scheduling and communication. This ease of scheduling and good quality cleaning has led to them being the only cleaner we use at this time.
Value: you pay for 2 cleaners by the minute and the owner often emails promotions if there are last minute slots to fill. The cleaners get a lot done in the time and the price is fair. I would estimate that they do in 60 – 90 minutes what would take me 6 – 8 hours and would take other professional cleaners 2 – 3 hours.
Quality: the cleaners are very fast and excellent. I am always amazed at how much the kitchen and bathrooms shine after they leave. What they can do in the time varies a little with how messy we have been but it always exceeds my expectations.
Communication: I have always received a call or text if the cleaners were going to be a little early or late. They are working in DC, so traffic delays and slight variances in scheduling are to be expected. We usually schedule as needed (upcoming house guests, overwhelmed by pet hair, just been too long, etc). We have almost always been able to get the exact day and time we desired.
Overall: I would highly recommend Maid in DC.

We’ve used Maid in DC for more than two years and have had nothing but positive experiences with their team. Scheduling a time is as easy as sending an email, and the results are always great. They’ve even been understanding when the team did get the check we left for them at our front desk. All I had to do was send it to them later. Simply put, Maid in DC is great. We’ll keep using them for our future cleaning needs.

Maid in DC is under new ownership, so I decided to give them another shot. I was very pleased with the job that was done on my home today and look forward to calling them again! Booking with the new manager was easy, the people showed up on time, and everything that I asked to be cleaned was cleaned very well.

NEVER EVER using these folks again. They are absolutely unprofessional and unreliable. I’d used them once and the first time they were good (even though they were 15 minutes late). But the second time I booked them it took me forever to get them to confirm the appointment. When they finally confirmed it, and then reconfirmed it, I was relieved. THEN, literally an HOUR before the start of the appointment (for which I’d taken time off work), they emailed me (not even a CALL) to say they had to move my appointment to another day and time — which they just arbitrarily assigned to me! I’m having guests over tomorrow and I needed the place cleaned for that reason, and now I’ve been left in the lurch and am likely to pay more for an urgent appointment with another cleaning service.
The worst part? Main in DC hasn’t even had the courtesy to email me or call me back in the half hour since I responded to their email saying I cannot do the alternate time and day they suggested, and that I’m extremely disappointed that they canceled on me at the last minute. DO NOT USE THIS SERVICE.

I first started using this service after buying a Groupon and have been using it ever since. I think the price is very reasonable and the cleaning team is very reliable. I feel confident trusting them with my house and nothing has been broken or stolen.
The husband and wife team is very friendly, cheerful, and they are willing to work with you to get the job done. I usually just get my bathrooms and kitchen done and a light vaccuming everywhere else. I’ve been very happy with the service overall.
I would say the only reason I would give them 4 stars instead of 5 is that it can sometimes be difficult scheduling an appointment. I’ve had times where nobody returns my phone calls. However, email usually works and if you are persistent, you can get an appointment. I’ve only ever had cleaners arrive a few min. late to any of my appointments.

I sure wish i would have read the reviews prior to purchasing this Home Run coupon. Kevin is the worse business owner I have ever encountered. I couldn’t believe the lack of professionalism in the email exchange. Every email (when he decided to email me back) was short and abrupt. I had to email to confirm him for our Friday appt.
The crew came. Now i’m not sure if they drove to my home or caught the metro. They were 25 minutes late and no apology. Boy was I in a shock of the service. I thought they were gonna do this spectacular job that was gonna have me hiring them for continued services. WRONG. they did ok. In fact, they didn’t do anything I couldn’t not have done. Wait I take that back. They used products that were heavily scented. The kitchen was clean but i couldn’t even tell if she had mopped the floor. The husband did my bathroom. He did a better job than she did between the two of them. Everything just seemed rushed. I guess what I got was a kitchen and bathroom job. The only thing she did in the bedroom and living room was dust with the little duster thing. I gave them both a $ 20 tip ONLY for coming out with the snow on the ground. Oh and I took the trash out myself. The bag was just sitting in the middle of the living room.
Sigh…I will never use them company ever again. I don’t care if they were giving out free services. Just not worth my time and my apt is really tiny. less than 600 sq ft so it was no need to not have more done.

Wow, it looks like I really lucked out in my experience with this company.
I am not what you might call «a housekeeper.» At all. Then I injured my leg and really wasn’t able to do anything so I decided to redeem my groupon for Maid in DC. It was only a couple weeks before the groupon was set to expire, so I’m guessing the rush had died down, because I had no trouble reaching the owner and setting up a cleaning for the next week.
A team of two (possibly husband and wife?) arrived exactly at the scheduled time with a heavy duty vacuum and a caddy of cleaning supplies. Two hours later they left and my home was sparkling.
I told them to concentrate on the floors and bathrooms and that anything else would just be gravy. The floors and bathrooms were very clean (would have liked the floors more shiny but considering where they were starting from…). They also somehow managed to find time to *scrub* the kitchen – we’re talking the inside of the toaster oven, the knobs on the stove, the exterior of my pain-​in-​the-​ass-​to-​keep-​clean stainless steel fridge, the countertops. They dusted off the makeup table in my room. And by «dust» I mean scrub.
I was amazed and beyond pleased. I have no idea how they accomplished everything in two hours (for days I kept finding new things they had cleaned) but it has inspired me to try to maintain their standards.
Highly recommend.

Absolutely abysmal. They stained our carpet, moved furniture and left it where they moved it, and they didn’t even vacuum the whole place; our place is under 1000 sq ft so you’d practically have to *try* to only vacuum part of it.
When we complained, he had no explanation for the stains but his explanation for the incomplete vacuuming and not straightening up was that the Groupon didn’t cover a «comprehensive cleaning». Silly me for not realize that when paying someone to clean my condo, I have to specify that I’d like them to vacuum all of it.
He refused to fix any of the problems nor did he even apologize, but was more than happy to try to sell us a more complete cleaning. Thanks but no thanks.
Avoid this terrible company like the plague. I look forward to the day that I find out he went out of business.

I bought a Groupon for a 2-​bedroom condo cleaning. The owner took over a week (and one reminder) to get back to me about scheduling a cleaning.
When my husband and I came home furniture was moved, a blanket was still on the couch, 2 glasses were still on the window sill, appliances weren’t cleaned, the bed was made but pillows were on the floor, there were 2 cleaning solution stains on the carpet, and half of the place had not been vacuumed. I’m giving it a one-​star rating because they did do a great job with the bathrooms.
I emailed the owner because I thought for sure he would be unhappy about what happened and would want to correct it. I also wanted him to know because by the time I had bought the Groupon, more than 900 people also had… since it was a new business, if 900 people in the area got this same service, I thought for sure he would go out of business in a matter of months.
He didn’t address the stains or the furniture being moved. He was apologetic about the vacuuming, but told me that the Groupon was for a «light cleaning» and if I wanted a «thorough cleaning» I would have to pay more money for it, and if so, he would be happy to come back out.
If you bought a Groupon for this, I highly recommend you get a refund — such a waste of money.