Lance Horsley Team

My husband and I worked with Lance Horsley for 2 years. We recently ended our relationship with his team due to several issues we’ve experienced:
1. He did not do his job. We were doing our realtor’s job for him. Instead of our realtor finding us properties, we found the properties on our own and from an automated MRLS list he set up for us. We then sent the results of our research to him so that he could ‘qualify’ our selections. This created a lot of stress because he did not show up at the property prepared with comps for the area or advice on what amount to offer for the property.
2. He was unwilling to look a little above our price range and as a result we found the perfect property too late. This property was only a few thousand dollars above our price range. It recently reduced in price and was at this price for one week before my husband found it by accident while walking on the street. Unfortunately, by that time it was already too late — someone else had found it and put an offer on it. We were outbid.
3. When we tried to express frustration to him about this experience in losing this property and the dynamics of our relationship, he became immediately annoyed and defensive. A few hours after our conversation, he sent an email to inform us that he did not want to work with us anymore. Lance then made it known that he thought this was the «right thing to do» since after two years, and taking the commission on another property (that we also found without his help) that he could not meet our needs as clients.
4. A few days after he ended the relationship with us over email, he contacted us about a slim possibility that the house we were outbid on could come back on the market. He told us that he was legally required to represent us since he helped us put the original offer on the property. Apparently, Mr. Horsely was able to set aside both his annoyance with us as his clients and his professional principles for the potential commission! As a result, we decided to pass on the property since we did not want to work with him or his team again.
Lance is a great agent if you want to find a house yourself and then have someone «qualify and comment on» the results of your own leg-​work. Otherwise, I’d definitely recommend another agent to ‘meet you needs’!