Grubb’s Specialty Pharmacy

It seems weird to be so excited about a pharmacy but this place really is the best! No more waiting for drugs that are out of stock or getting attitude for trying to fill painkillers (thanks CVS). I recently stopped in to fill my Methotrexate and this is my first time taking it after a decade and the pharmacist was kind enough to give me a detailed demonstration on where to inject and how to inject. Each interaction I’ve had with a staff member there has been beyond kind and helpful. They’re able to fill compounding prescriptions which is also really useful. Their hours are less convenient than CVS, but that’s really the only downside. Highly recommend!

This is a great pharmacy. I had to have blood drawn to ship myself. Labcorp would not do it. One of the medical workers at Grubb’s did it and refused to take money for the service. Incredibly nice, great neighborhood pharmacy.

Great Pharmacy!!! Great customer service! I had to pick up a prescription that was not available at other pharmacies and Grubb’s had it in stocked and I only had to wait minutes to get it filled. If I lived closer I would absolutely continue to go here but I know where to go for certain medication.

Thank goodness there is another option other than CVS in this neighborhood. These guys and Alpha Drugs (which is open again) are lifesavers. I hate the long lines at CVS and corporate, souless feel. At this place you know who is working for you (as you can see them) and they are a part of the neighborhood. They are friendly and deliver great service on a timely basis.

I really wanted to like Grubbs because it was small and local, the people who work there are friendly, and the space is really nice. But their record-​keeping/​precision is just not what it needs to be. I tried using them for almost a year before, after two big fails, I gave up and went back to CVS. The two big fails were losing my prescription right before I left to go on an international trip (after Frantic Search #4, they found it in some weird box where they aren’t supposed to keep scrips), and giving my doctor and me conflicting information on whether the insurance authorization had expired on one of my medications, which dragged out me being able to get a needed refill on said medication. I thought that by switching to a smaller, non-​chain-​y pharmacy I’d get more personal attention, but Grubbs was literally like my aunt in that they constantly could not remember where they had put things.

Ditto all the above reviews. I’ll add that they were once kind enough to stay open 15 minutes late so that I could pick up an emergency order of medication.

Emily gets 5 stars. I needed an intramuscular injection of a medications exactly 36 hours prior to my scheduled surgery. Unfortunately that meant that I needed at 2:15 AM injection. Emily delivered the medicine to my house on time and gave me my injection exactly at 2:15 AM. She was professional, organized, punctual, and competent. She knew exactly how to prepare the dose. She told me exactly what to expect. It wasn’t painful and I don’t have any bruising. I was not happy when my doctor told me a stranger was going to come to my house at 2AM and inject me in my butt cheek. But Emily made the best out of my bad situation. She was in and out in 5 minutes and I went right back to sleep after. Someone needs to give this woman a raise.

THIS IS ABSOLUTELY THE BEST PHARMACY THAT I HAVE EVER FOUND…
Seriously, they have amazing customer service. Puts every pharmacy to shame!!!
And they deliver out to Northern Virginia!

LOVE THIS PLACE.
I came here out of desperation from dealing with CVS. It was not a bad one but I just got fed up of their service.
Here I can call in and have my medications delivered to my home. There is a young gentleman called Jamal (I think thats how you spell it) and he is just my favorite person right now. Super helpful.
After a few times they will know you and the staff are just amazing, polite, professional and honestly even though that may seem like the basics, it makes a world of difference when the last thing you want to deal with is filling in prescriptions in life!
I trust them and love their service.

I’m actually glad that I had a few days of frustrations with various CVSs, since it ultimately led to me finding this place. Very friendly and very helpful. They followed up with a phone call shortly after I left, when they managed to get my insurance to cover my script, which had initially looked like it would take several days, which was obviously much appreciated.

As the service was starting to deteriorate at the CarePlus/​CVS Specialty Pharmacy – it’s now fully deteriorated, it seems – I turned to Grubb’s, which had just opened two or three blocks down 17^th Street from CarePlus. I need a specialty pharmacy because of the several medical problems that I’m treating simultaneously, such as having had a liver transplant, having diabetes and CKD, secondary to the transplant, and so on.
I am quite pleased – sometimes even thrilled, to be more exact – with the service I receive at Grubb’s. Every single member of the team, from the pharmacists to the people at the front of the store, working the register, is courteous and intelligent. Indeed, I’m struck every time I got there by how dedicated everyone there seems to the patients who come with their prescriptions. I hope it goes on as it is for a long time.

I give them one star because they offer delivery. Too bad they rarely deliver when promised OR deliver the correct medication. Six months in a row I was delivered the wrong generic and had to go 4−5+ days without required daily medication while trying to get them to resissue the right one.
For more than 10 years I have patronized Grubbs because I believe it’s important to support local businesses. Today, after waiting 6 days to get a refill delivered (again, of a required daily medication) and over 7 calls to the pharmacy just today, I’m done.
If you need an occasional script and don’t depend on regularly daily meds, and plan to drop off and pick up your medications, I’m sure you’ll do fine with Grubbs.
Just don’t believe anything they tell you about when things will be ready – let alone delivered.

In the corporate-​centric world of DC it can get quite frustrating to determine which CVS on opposite sides of the same street corner is best. And worse yet, the times you really need to go to a pharmacy are often times when you just feel like crap. Standing in a narrow aisled store, packed with people and products, waiting for your prescription to get filled is beyond frustrating.
I can assure you that every person in this town who has ever needed to get a prescription filled has their own horror story of going to a chain pharmacy. If nothing else, the lack of smile or attention from the person providing you with happy pills is very much visible.
A couple of weeks ago when I came down with a nasty strep throat infection, I decided to try something new, try something different. I had been admiring the Grubb’s Pharmacy on 17^th street for a few months, and it always looked like such a warm and welcoming place, so I figured, why not, can’t be any worse than the big red-​signed place a block down.
My first step in the door made me a customer for life. It’s not covered in stained-​up industrial carpeting, or so claustrophobicly organized that finding what you need is a difficult task. You walk in the door, see nice wood floors, simple shelves with basic medical needs, and a friendly pharmacist smiling behind the counter.
A smile cannot be underrated. And Grubb’s gets that. A pharmacy is a place where customers expect some interaction from the employees. When you (or your insurance company) are paying big bucks for pills that could have big impacts on your body if you take them the wrong way, having a caring, understanding and friendly staff member assisting you should be the norm.
So I went to the counter, handed over my prescription as I’m sniffling and hacking, and sit down to wait. As I sit on the nice, bright bench, I took a look around at the other products they have. Specialty health and beauty (think Burts Bees and the like). While they don’t have every pharmacy item you ever need, they definitely cover the bases with over the counters too.
This Grubbs is heavily focused on infectious disease treatment and caters to patients with HIV/​AIDS, but is a 100% fully stocked pharmacy for everything else too.
After waiting a short 10 minutes, My prescription was ready at the counter and I went on with my sniffly day. Why the heck would I ever go back to a chain pharmacy that takes forever, is always too bothered to give me the time of the day when I could go to a nice, neighborhood establishment? I think the answer is simple and I think you should check out Grubbs if you are anywhere in the area, you definitely won’t be let down.