Goodyear Auto Service Centers

I was run off the road and hit a curb, blowing my front passenger tire. I got the tire replaced elsewhere, but took it into this Goodyear location a couple days later to get my tires rotated and aligned. When they put it up, they found more damage underneath — bent rods, etc. They gave me a quote of $ 1200, which seemed a bit high, so I got quotes from 2 other auto body shops. The first quoted me around $ 800, and the second — a shop I found through my car insurance — put it at around $ 650. When I spoke to each, they were both surprised and confused as to why Goodyear had intended to charge so much for the repairs, and found several things that the Goodyear staff had wanted to replace which were not actually damaged.
And of course, once I’d waited for about an hour for them to «put my information into the system» after telling them that I would not be getting repairs that day, Goodyear charged me $ 50 on my way out the door for checking the car. Thanks Goodyear.

The service was fast, friendly and affordable. I highly recommend this establishment.
I ordered a tire online, and then the manager called me to tell me that the item number had been changed, but not updated in their system. Here’s the good news: The correct tire was in stock and cost LESS than the tire I ordered online! I was elated! I highly recommend this establishment.

Buying tires always makes me cringe– it costs more than I usually want to pay, and I hate doing it. I appreciate that Goodyear allows you to make an appointment online and find where you can go. Usually, I head to the burbs, as I have some predisposition for being in the burbs for car care. With the impending snow, I didn’t want to trek too far from the District, so I came here because of the Unilocal reviews!
Everyone is right. For a tire shop, you can’t expect more. I was happy with the friendly, efficient service that never made me feel bad about making an on-​line appointment and running late for it… or for being one of the last customers on the afternoon of a snowstorm as the snow started falling. They also didn’t rush the service, did a fine job, and let me know about the deals and the additional services associated with my new tires. They were informative, patient and polite, no attitude or rushing or selling. At the end, they even printed a second set of information for me for my mail-​in rebate, filled it out, addressed the envelope that they gave me and stamped it. Awesome.
The sitting area is alright as far as one can expect for tire centers. It’s not super accessible by Metro, so, it was acceptable to just hang out there. I never expect much from the sitting area, so, it was fine — not fabulous, but nothing to complain about for a tire center.
Although the location in NE DC is not the hippest or highest on my radar for places to be in DC, for car care, it was just fine.

Great experience. I was in a tough spot but they treated me right and did not take advantage. Manager is a class act. Highly recommend.

Just had a really great experience with this place. Robert, the manager, is easy going, informative, and not pushy on their up sell packages. Had my tires ordered and delivered in two days, even matched the website price that was different than his store one. Car was ready several hours early.
Got a set of 4 TripleTred installed on a CRV, $ 840 total with alignment, installation, taxes, etc.

I purchased tires here in the past and found the price fair, the service efficient and the employees very pleasant and kind.
This morning I stopped by to have the air pressure in my tires checked on my new car. The staff checked my car out immediately, explained what was going on, topped off my tires and sent me on my way. They knew they weren’t going to make any money off me today, yet couldn’t have provided better or more congenial service.
I will definitely be back for future tire needs!

Robert, the manager, has always done me right. They will match
prices (obviously taking the shipping charges into account). Keep an eye on the goodyear website for specials. Can almost always take 40 – 80 bucks off of tires.

I am happy with the services they performed. The location isn’t stellar, but when you have to pay for 4 new tires, you’re willing to find the cheapest place, wherever it is. I was especially thankful that they gave me a price online and over the phone because other stores in the area ran me in circles just trying to get an estimate.
I got a good set of Goodyear Integrity tires, and an oil change for my Honda SUV. They were friendly and helpful. They are American made tires, good reputation, and MUCH cheaper than Michelins.
The store did try to up-​sell me on a bunch of different things (3 year alignment package, roadside assistance, other things related to the oil change) but they weren’t aggressive when I said no. You just have to do your research, know exactly what you want, and look online for deals.
I’d go back again.

I went to this location to get the tires on my SUV replaced about two weeks ago. I made an appointment online, and the people at the center were nice enough. So why the bad review? After spending $ 800 on tires, and saying no to all of the various add-​ons that they were pushing at me (they are trying to turn a profit I suppose), they came back after the tire replacement telling me about all of the «maintenance» I needed done on my car. They told me I needed a transmission flush; really? That was just done, and I can test the fluid myself. I need a new air filter. Really? Because later that day when I got home and checked the filter myself, the thing was SPOTLESS.
The service may have been fine, but anyone can get tires on a car and charge you for it. What I don’t need is a place trying to sell me things I absolutely don’t need, just because you don’t think I know anything about my car. Oh yea, and they couldn’t even top off my fluid levels. Not cool.