Georgetown Valet

I had asked my dress to be altered and agreed on a fitting that didn’t turn out to look as good as I expected. I came back and they altered it again free of charge and now I like it. They will work with you to get the result you want. Really friendly and professional staff.

First off, this place is an inexpensive, yet high quality dry cleaners. They have always gotten me my clothes back on time and in good shape. They receive high commendation for that.
An important anecdote is worth telling. I went to pick up 1 set of pants and 3 dress shirts and to my frustration, he came back with 2 shirts. The pair of pants and the missing dress shirt «could not be located.» I had to go home (i was planning on changing into those pants at work), change into a dirty pair of pants and ended up being late to work. Worse part is this was the second instance where something like this happened (see my «Kenyon Square» review).
I went back to Georgetown Valet ready to be like «WHAT THE MOTHER F*@#&?» but before I said anything, Moon, the manager, offered my $ 60 directly from the cash register to buy a new pair of pants. Moreover, he said if the pants and shirt don’t show up he would give me $ 80-​$ 100 next time. He even has dry cleaned my last couple of sets of clothes for free.
Point being: Yes, they lost my pants and shirt. BUT, I really, really appreciate a business that owns up to their mistakes and goes out of their way to redress the situation. Huge kudos for that.

If I could give the business less than 1 star, I would. With the first damaged article of clothing, the owner reluctantly agreed to give me a store credit. I thought this was fair and it provided an opportunity for them to regain my trust. It was a grace period of sorts. However, during this time, another article of clothing was damaged, but this time more valuable. The owner’s excuse to me, «we’re not responsible for how our chemicals react on your clothing.» What does that mean? Are they not responsible for the quality of service they provide? The owner’s response is disgraceful and I strongly suggest that current and potential customers to beware.

I agree with Paul that they are nice people, for the most part. However, they’ve sort of botched a couple of alterations and completely lost a dress. An expensive dress at that. I went back over and over again and insisted they pay me for the dress, and they agreed. That said, they avoided me and paying for the dress so much that I eventually gave up. Just not worth it. I’d rather pay more and go to the green cleaner a couple of doors down, or French’s a couple of blocks up 14^th.

They do a pretty good job, once I left cufflinks in a shirt and they saved them in a little bag attached to my shirts for pickup, I really appreciated it. I agree with the other reviews that sometimes they misplace articles, particularly pants. I now use Kenyon Square Cleaners and like them more, however I was told they are owned by the same people so who knows.

I feel bad for giving this place a bad review because it seems they are trying and they are nice enough. But «Meh. I’ve experience better.» is exactly the reaction I have every time I go. Prices aren’t outrageous, but a bit high. For basic cleanings, they do a fine job. They’re turnaround is okay, usually you can get it done within two days.
Several times when I’ve gone to pick up something, they’ve had a hard time locating my garments. I also have to get table clothes cleaned for work every once in a while, and they ALWAYS take a long time locating those. I’ve also been there twice when they couldn’t find someone else’s garments altogether. One time it seemed like the guy had been back 3 or 4 times, and they were still unable to help him. Yikes!
Oh, I also have had them alter and repair a few things, just to give it a try. The results are usually satisfactory — sometimes appearing a little makeshift. Also, one time they completely didn’t do one of the alterations I had asked. But they quickly rectified that.
Definitely an OK option for the neighborhood. I will still use them for my basic cleaning needs until something better comes along. I will also keep my eye out fora good tailor…

Expensive and a slow turnaround, but good work. I am kind of picky about dry cleaners as I have a lot of good clothes and the fastest way to destroy them is cheap dry cleaning. For me, the extra expense is worth the quality of the work. As long as you think ahead, i.e. don’t plan on getting your clothes back for a week or so, it’s just fine.

Best dry cleaning option in the neighborhood. Clothes come back fine, just like any dry cleaners, but the service is way better. My husband realized he needed a uniform that he’d just left at Georgetown Valet the day before. I thought it was a lost cause. He went to the store, and the very nice guy told him to come back in two hours — he did, and the uniform was ready! Really above and beyond.

im done with this place. i had a shirt dry cleaned. it still had perspiration stain around the sleeve cuff. i took it back 2 days later. i asked for a do over. she sniffed the shirt. i just wrote if off as a once off mistake. i went again. i swear they dont clean the shirts but just iron them. i wont go back.

I have fairly simple needs. I mainly use cleaners to clean, press and starch my shirts and also to dry clean suits and other items that require drycleaning.
I wear a lot of dress shirts, so that’s my primary need. The previous cleaners I used in my neighborhood of a year and a half were pretty much the anti-​Christ of dry cleaners. They had limited hours, slow turnaround, accepted cash only, utilized a cleaning process that prematurely aged my shirts, and imbued my clothing with a strange and thoroughly unappealing smell. Hey ladies, wanna smell my weird dry cleaning stench? Uhh, no.
Georgetown Valet is not cheap, but they performed what I needed with a decent turnaround and without a foul stench attached to my lapels. Same day service was available if I’d gone in earlier. They offer a drop box for return customers which mitigates the fact that they closed at 7pm. My shirts were returned to me in good shape with the proper starching.
That being said, competence is really only the basic point of this experience. The best part was that they checked my pockets and found $ 13 and a cab receipt (which saves me $ 10 once I expense it) and were honest enough to put it back with my shirts. When I found this pleasant surprise awaiting me, I was floored. For that reason alone, let alone their attentive competence, I will definitely return and will expand my business to try alterations and other services.

$ 4.50 to do a pair of pants, including the 20% «grand opening» discount? These people are out of their minds.

If you like your clothing ruined this is the perfect place.
I brought in two sweaters I got for Christmas to be dry cleaned. They burned a hole in one and pilled the second. When I brought this to their attention the lady yelled at me.
So if poor customer service and the destruction of your clothing is what you are looking for they are perfect.

haven’t tried these guys, but the fact that they are organic makes me feel like they are responding to the industries environmental impacts.