Best Value Parking

Wow — bad service, sketchy business approach, excuses.
I reserved parking for a 4-​day trip in advance and paid a deposit online. With my wife driving slowly around the place we could not find out how to pull into the lot. The office had a sign «don’t come in — call

It’s always nice to come back from vacation and see your car sitting on the lot UNLOCKED!
Idiots… this place is in a fight with the airport management who wants them out for their location (or that’s what the employees said). So they no longer drop off at the airport but they drop you and your 49.3 lbs worth of checked luggage from the connector bridge which seems to go on for miles!
The place is run down, seedy and kinda irresponsible to leave my car UNLOCKED!

I have used this service several times with no issues. However, on our most recent trip in January we were informed their contract with the airport had changed. They no longer pick up and drop off at the airport. Instead they drive you half a block from their location and drop you off at the sky bridge where you have to haul your own luggage up stairs up the elevator and walk at lease a mile to the entrance of the airport. I will no longer be using this service. There are many other parking lots to choose from.

Made a reservation for parking and paid a deposit. Unfortunately a reservation and deposit means nothing since I was told they were full and had to find alternate parking. Was sent to the Thrifty lot to park but had to pay the going Thrifty rate. Why take reservations and a deposit if you are not going to honor them? If I would have known that a reservation meant nothing, I would have found somewhere else to park.

Awful. You get to wait and wait to climb in the van with no running boards and ripped seats (hopefully you won’t have on a dress and heels like I did) and have heat blasting in your face after you ask to have it turned down. I won’t even get started on the lack of key control/​security but it’s amazing to me that our truck wasn’t stolen. Fast forward to our return where we called, got the machine, called were told they call back in. Two minutes, called and told they were swamped and we’d have to wait 15 minutes so again in heels and carrying my bag we walked rather than wait and Lo and behold, when we got there the van was parked and the guy was doing— you guessed it, nothing. Never ever again. Nope.

This experience was a bit scary. The quality of the place is meh — wood panel walls and mitch match used office furniture with old Van/​SUV seating rows for guests. but that’s not my issue. My issue is I arrived there around 7:30AM and they had only one person working the whole show.
Checking people in and driving them in the van. Making people wait long periods of time, and then other guests would show up and he would stop to check them in. again and again. Meanwhile we are all on limited time. Was afraid I was going to miss my flight. Was becoming uncomfortable. You could wait here 5 minutes or 45 minutes, there is no telling. If you aren’t in a rush to catch a flight, than it may be worth it, but there are people who have walked to the airport with all their luggage from this place because the shuttle never leaves.
Cheap cost, but next time I’m going to park in a more reputable establishment down the street.

We tried this parking lot again but not in the same way we used it in Feb. My parents dropped off the car for us while we were already on vacation so we didn’t have the check in fiasco we had the last time. The pick up is just fantastic. We hardly waited and the car was warm and ready for us when we got back to the lot.

Never again!!! Yes, the price is low, but there’s a reason for that. They only have one van and it takes forever to finally get done and to the airport. I was there an hour prior to my flight and still was almost late for it. Not good, no way!!!

You get what you pay for.
Yes, this is the cheapest option but it is also by far the worst. We showed up around 5:15. Had a 6:15 flight. Didn’t leave the lot for about 35 minutes because they had one (completely incompetent) employee trying to handle a morning rush. Almost missed our flight, there was no sense of urgency either. I understand if it’s busy and you’ve got to take numerous people to the terminal. But at least act like you care.
I would have forgotten this after a good vacation. But when I came home, I found my car unlocked. They had left my car sitting there unlocked for the entire weekend. When I called the employee out… his response was literally…
«Oh, uhh sorry about that»
Never again, pay the extra money for other lots.

Have used this service a few times now. I recommend you print and bring a copy of your on line reservation. Checking in at 4:00am the lot attendant is not always the friendliest although sometimes they are delightful. This is a one person operation at this early hour so if the office is empty he is probably dropping passengers at the airport. If you are looking for ambiance this is not the place. If you are looking for convenience and value this is the place. Curbside service is convenient and quick. On the return trip pick up your bag and call for your ride. They’ll have your car waiting near the exit.

Bad experience, on a Friday morning @ 4am my Google gave me the direction to this lot. I arrived the place was dark i saw nobody, I even saw the entrance blocked with cars even though I had a reservation. I did spot a car parking next to the lot on the side of the road. I thought that’s where excess cars park when the lot was full. I park and got out and walked to the airport. I was anxious and nervous about leaving my car there but I had a plane to catch.
Later that day when i landed I called the company to inform them what happened if it was ok to leave me car on the side of the road I didn’t want it to get towed. The guy told me it was fine and when I get back to call there number to get the shuttle back to the lot.
Monday night comes I call the company this guy asked me do I have a ticket # on a blue slip, I proceed to tell him I never received a # and where I parked. He came to picked me up and told me where I park was just the public road on the back of the property, and he says it happens all the time. He didnt charge me cause I wasnt on there lot. I thought «what a NICE guy!» I’m thinking its over.
The next day I get a call from best parking value telling me I owe money, there was a ticket open. and I told the person what happened and I never received a ticket # either. Then the guy proceed to tell me his manager said since I used the shuttle its there property and I still owe the whole amount. I told the guy I’ll pay for the shuttle ride which was half a block ride from the airport, he said they can’t separate it.
So I’m arguing back in forth with this guy that I’m not paying for service I DID NOT get, but I will pay for the shuttle ride. So I he tells me the manager said fine I don’t have to pay but they’ll put me on there «DO NOT PARK LIST» .
I got even more pissed, and told them there a shitty company and VERY unprofessional!
I will tell all my friends, family, and you Unilocalers out there. Do not use them, if they tried to charge me for using public property and a half a block shuttle ride, they’ll try to scam you out of anything.

This place is really sketchy.
I purchased a Groupon for a 6 day parking rate. When I pulled in, I immediately got the instinct that I would have a bad experience with them. It’s a small one room shack with outdoor parking. Sliding door with a sign that read’ slide door to come in”. 2 guys worked there. I gave them my keys and they took out my bags and placed in the van. They accepted my Groupon with ease and said to call them when I land and they will be right over and my car will be pulled out, warmed up and ready for me to take off.
One man brought us over in their beat up van with a sticker peeling off with their logo. He was very nice and made conversation with us and had us to the airport in no time! Maybe I was wrong about this place?
The return trip was DIFFERENT!
Landed and called them at 4:15pm, they told me 15 minutes tops. 45 minutes later we are still waiting outside in the freezing cold. When they picked us up, he continued to make up excuses for why they were late. (shift switch, people needed to be checked in, phone had water damage). I have no problem waiting 45 minutes if you are busy, but tell me that so I am not out waiting in the cold so I don’t miss the shuttle!
Got back to the lot, my car was still parked and NOT warmed up. Had to wait for him to go in move other cars, get my car out, and remove my luggage. How lovely. I guess what they advertise is not true.
BEWARE of this place. Sure it is cheaper than others, but very sketchy, unreliable and unprofessional. Look somewhere else!

Terrible. One thing I didn’t realize is that you need to give them your keys when you park there so they can pack the cars in and I didn’t know this before I was already there and running to catch a plane. They lost my keys. I had to rent a car to get home. I tried to get money for the car rental and I never got it. He said I was lucky I had my car in a lit area, which makes me think. I can see if you didn’t have trouble it would be okay but I wouldn’t go back. A lot of the on-​line ads for this place are from a third party so there’s layers to these deals and you don’t even know who’s processing the transaction.

I had a VERY BAD experience with this location. I purchased my parking ticket online and when I arrived at the location, I was charged an additional rate. When I emailed Jim the owner or supervisor, he never responded back to my email. I’ve made several attempts to get the funds refunded, and Jim the owner has made no attempt to contact me or to correct the problem. I’m reporting this location. You can not continue to do dishonest business, you are stealing from customers. And you are ignoring their concerns. This is unacceptable and bad business. I will never recommend this location to anyone.
To potential customers, DO NOT park here. They have a dishonest operation and they are not honoring the discounted rates that are available online. If you park here, YOU WILL have a negative experience. Consider this a fair warning. Stay far away from this site. You’re better off parking at the airport — you at least know what you’re getting there.

I bought a 4 day voucher through Groupon and this company would not accept it. Similar to other’s experiences, this company wanted to know what I paid for the voucher and then proceeded to tell me that they are not accepting these until after January 1^st. I had already registered online for the parking however they made me a new reservation since the original one was tied to the voucher. If you do not register online for a reservation you have to pay more. This company should be reported to the better business bureau as they are not ethical. The attendant said that you have to take up the issue with the owner who was not there. He also thanked my son for not yelling at him as most people do once he tells them that they cannot use their online voucher that they already paid for.
Don’t use this company.

Great Experience! I made my reservation online. I dropped off my car and after 5 minutes I was already at the check in. I called them when I landed and after 5 minutes the shuttle was there to pick me up. It was 10 degrees outside so the guy started my car and put my luggage in the trunk for me. I thought it was a great gesture. I was really happy with the service and on top of all this the price I paid per day was incredible! I’ll def use it again!

I had a great experience parking here last week. I arrived the day after a snow storm and it snowed while I was away. Check in was quick and easy at 6:30am on tuesday morning even though they were still sorting out the mess from the previous snow and ice storm. When I returned friday evening I called from baggage claim and they picked me up where they said they would. My car was all cleaned off and running when I got there a few minutes later. I was sure I would find it covered in snow, but it was completely clean even though we had 10″ of new snow wednesday. I got in the car and drove off. It could not be easier and it is impossible to get this kind of service at this kind of price. I hope they do well here. I will ALWAYS use them!

I bought a 5 days parking voucher online. I called them ahead of time to make an appointment and they confirmed i can use it. When i preformed my voucher to them, this guy (the older one) gave me a hard time and with no respect.
After he asked me where i ordered my voucher and how much i paid for, this is exactly what he said to me, «I never see this voucher before, i need to call my manager to find out, I am not sure if you can use 5 days voucher altogether, u know u are not parking for free! „
Of coz i am not parking for free, i paid $ 25 for a 5 day voucher online, without the voucher, it will be $ 36 for 5 days, this is the beauty of online coupon, u purchased ahead of time and u will get a discount! As simple as that but may be this is a rocket science for this old folk.
Our flight time was cutting close so we have no time to find another place so we still parked there and they asked for my credit card
“ just in case».
They took my vouchers and still double charged me $ 36 on my card, I have to disput this charge later, thanks god to the credit card disput service!

I found this place online and decided to park my car here during a trip I’m taking this weekend. When I arrived and walked inside, the two gentlemen (that word is an exaggeration) behind the counter, were SLEEPING – snoring and everything! This was at 1 in the afternoon on on a Friday! I called out a few times and when they still did not wake up, I left and parked somewhere else. This place is a joke! So terrible, I had to write a review.

I have been using their services for about a year. I am just sorry not too have known about them before. Def great services, speedy, and good value. I def recommend them to my customers when flying out of PVD.